that's true, the TIME wasted
compo! compo!

Purely coincidental, but I had to reinstall WinDVD 8 Platinum last night and ran headlong into a brick wall with it because I couldn't activate it. When I bought the upgrade Intervideo owned and maintained it. Corel now owns it and I couldn't get my activation code (they only last 10 days from generation) which is now available by clicking on a "get serial" link. I'd click the link and the page would refresh. I finally noticed - after a good hour of cursing - that the link was for the page that I was looking at, so e-mailed Corel support via their online ticket system adopting an exaperated tone that culminated with: "How the h@#$ am I supposed to activate my software?!". That was 7:36 PM (PST). I received a reply with the solution at 9:24 PM (PST). I was quite pleasantly surprised by this because I was anticipating not hearing from support for at least 24 hours and that their first response wouldn't solvce the problem. So convinced was I of  this that I uinstalled WinDVD!

BTW, Ad-Muncher was the culprit - it was blocking the popup that contained the relevant information (so you see, there WAS and Aussie connection!).

Darwin, glad you got your problem resolved so smoothly. Organizations are probably just like large/complex bits of software - the larger, the more prone to faults and glitches, but sometimes they just work as designed and you're happy. Ad muncher - is australian?

I wonder if anyone there will have enough of it to fix some of those circular/dead-end links to which you referred.

Cranio - I wouldn't expect it.