if you need to remove Norton's product manually i.e. after the uninstaller fails, this tool will come in handy.. 
Norton Removal Tool
[attach=#]
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Norton Removal Tool
[attach=#]
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039













