This is an unusual situation that just occurred and the techs from the company who wrote the software have no idea and neither do I. But it is creating a huge problem.
This is a database program that has to be loaded with file links and the only path it will allow is the mapped network drive letter path. for example R:\docs\filename can be linked to the record in the database as the location for a specific file
This is done by browsing to the R:\docs folder and scrolling down to find the correct file which when clicked fills in the path as R:\docs\"filename" in the database record.
However:
if the same process is followed and the User decides they want to search for the file in the docs folder, and once the file is found they click it. THIS time Window Search fills in the database record for the file location using the full UNC path to the file...Without using the Mapped drive letter of R:
The database program has a setting that will not allow it to accept ANY paths that are not specific the the mapped drive letter. So those that try to input with the UNC path (which is 100% correct in every way) are not accepted with an error that they are not allowed to use other paths that the one with the mapped drive letter.
I can't find any problems with the system Everything checks out 100% and as long as the user stays in Windows explorer and scrolls down to find the file it always uses the mapped drive letter.
Does anyone have any idea as to why using SEARCh in that mapped drive location would return a long \\remote server\mapped folder name\filename" and fill it in instead. It will not work linked like that but if they go back and scroll to the file from the folder it is in, it works properly every time.
And yes, the UNC path translates to the exact mapped network drive path
This ONLY happens if they try to search for the file and it must be something new as no one has ever had this come up before.
My only hope at this time i tuse the old Vsubst program which always seemed to work right. But no one has ever reported a problem using search before now. Although i dont really see the need to use search when there are not that many files to scroll though. Still, i also dont see any reason for Window to return the full UNC path when using deach and yet retunth normal R:\Docs\filename when scrolling tot it.
I have considered the possibility of rebuilding he windows index on that system. I dont yet know if this same bug affects all systems
Thanks
This is a database program that has to be loaded with file links and the only path it will allow is the mapped network drive letter path. for example R:\docs\filename can be linked to the record in the database as the location for a specific file
This is done by browsing to the R:\docs folder and scrolling down to find the correct file which when clicked fills in the path as R:\docs\"filename" in the database record.
However:
if the same process is followed and the User decides they want to search for the file in the docs folder, and once the file is found they click it. THIS time Window Search fills in the database record for the file location using the full UNC path to the file...Without using the Mapped drive letter of R:
The database program has a setting that will not allow it to accept ANY paths that are not specific the the mapped drive letter. So those that try to input with the UNC path (which is 100% correct in every way) are not accepted with an error that they are not allowed to use other paths that the one with the mapped drive letter.
I can't find any problems with the system Everything checks out 100% and as long as the user stays in Windows explorer and scrolls down to find the file it always uses the mapped drive letter.
Does anyone have any idea as to why using SEARCh in that mapped drive location would return a long \\remote server\mapped folder name\filename" and fill it in instead. It will not work linked like that but if they go back and scroll to the file from the folder it is in, it works properly every time.
And yes, the UNC path translates to the exact mapped network drive path
This ONLY happens if they try to search for the file and it must be something new as no one has ever had this come up before.
My only hope at this time i tuse the old Vsubst program which always seemed to work right. But no one has ever reported a problem using search before now. Although i dont really see the need to use search when there are not that many files to scroll though. Still, i also dont see any reason for Window to return the full UNC path when using deach and yet retunth normal R:\Docs\filename when scrolling tot it.
I have considered the possibility of rebuilding he windows index on that system. I dont yet know if this same bug affects all systems
Thanks









