http://games.slashdot.org/story/15/06/03/1457232/valve-introduces-steam-refunds-in-advance-of-summer-sale
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Deathspawner writes:
Despite all of its competition, Valve's Steam service remains the most popular digital PC game store around. While Steam does do a lot of things right, it can sometimes stumble in the worst of ways. Look no further than April's Skyrim mod debacle as a good example. Well, just as Valve fixed up that issue, it's gone ahead and fixed another: it's making refunds dead simple. While refunds have been possible in the past, it's required gamers to jump through hoops to get them. Now, Valve has set certain criteria for granting a refund, no questions asked: if you've bought the game within the past two weeks and played it for two hours or less, your refund is guaranteed.
The changes are being welcomed by most, but not all: some developers of smaller games that take less time to play through are worried that this will lead to abuse, and the system may enable more risk-free review-bombing as well.
