To help drive this point along, in many installers there is the bit about disabling your AV software. I used to work at a company where we had a pretty tight licensing system, that used an implementation of a third-party licensing component. I had to write a lot of code to get it to work and integrate with the product. But apparently some AV programs looked at the licensing as virus-like activity. In that case, would it not have been the company that was affected and so the company that should have a right to pursue remedies, instead of waiting for the developers of the licensing component?
Good point about installers recommending that people turn off AV software. (I don't think it should be necessary, but that's just what I think.)
In the past, most of the problems I've had with false positives have been rooted in either compression or encryption. Was the licensing issue you had due to network traffic or encryption/compression?
























