"Custom toolbars?  Who needs those?  We don't, therefore you don't."

The Dad-Blasted ribbon has even wormed itself into the 3D CAD we use at work.  I could learn to like the ribbon if they allowed customizaton- BUT NOOOO!
Not even a choice of placing often-used (BY ME) icons where I want them.
I dont hate MS or Office, just being told I dont have a choice.  Just drink the koolaid and be quiet.

IMHO I think the beef about the ribbon (I happen to dislike it with a fervor) is that it was forced on people. (Either intentionally or unintentionally) I think MS should allow a user to decide which version of the toolbars they want to use. (Then again that would be MS giving users freedom, but that is a different subject all together ;-) )