Bad key

[kokas]

Hi
I try to past de key but the program don´t acept the key

[mouser]

you can email me at mouser@donationcoder.com for more help,
but a common problem is people copying and pasting the wrong thing.
you want to copy from the *r1 all the way down to the end of that block.

[Syrcaid]

You don't suppose it's trying to copy an invisible hard return, do you?  Because I had to try three times before it took the thing.

[mouser]

that's strange - it really should be trimming any whitespace/CRs etc, but let me investigate it.
syrcaid what program did it give you such trouble on?

[waynewr]

Sorry!
I just find that I chose the wrong program. 

[mouser]

are you guys making sure you are downloading the key for the right program?

feel free to email me (mouser@donationcoder.com) with the key that doesn't work.  and tell me what the error is it gives.

[iceball]

Failed save license Key?  Cry

Hi, I got a error message as below after I paste the new License key. What shall I do?

ERROR  (sorry, Correction )
" Failed to save license key information. \r\nPle check to see if you have permission to write to  application directory.  Failed to open keyfile 'E:\Files\ScreenshotCaptor\\DonationCoder_Sc "

[mouser]

hi iceball,
i'm here to help.  you can email me at mouser@donationcoder.com and i can try to help more, but if you are using something like Windows Xp or Vista, try running Screenshot Captor as an administrator while you put in the license key, so that it can save it inside it's directory.  after that you should be able to change where it saves its settings and run it as non-administrator.