I'm having difficulty with a company who has not sent me my product after I ordered it on line.
I got an email from this guy & I think it's an automated response. Actually, I think a lot of companies do this, & we, as consumers, don't even know when it's happening. I have some questions about this:
1) I've seen on some other computing forums that some people can actually tell what you're using as an email client, just by posting! I saw someone post that the didn't use a particular client & someone wrote back & said something like, "but what do you mean, you're writing from it...". WOW. That just blows me away. But it's true, so it seems reasonable to me that they also have something that could detect if an email you receive is an automated response or not, based on the software used to create it. Is there such a program? If so, does anyone have any recommendations?
2) If not, how hard would it be to create it?
3) Is it possible to send a reply so confusing to the program that it actually freezes up , ("Cannot compute! Cannot compute!")?
I'm not talking about something as malicious as a virus or Trojan, just...a harmless attention-getter. Nothing destructive, just a freeze - perhaps bringing the owner into action, and while looking for the problem, he's sort of brought face to face with his email? Perhaps I've seen one too many episodes of Lost in Space, but there are
programs out there that simply cannot accept certain kinds of user actions/entries, and they crash. I have one of them, I must watch how fast I go when using certain commands, etc. (& there have even been what I think were content-related crashes, too, if there is such a thing).
I have a pretty good understanding of time and money, so I don't mind receiving an auto-response 99% of the time. They can actually be really useful. But some things just need to be addressed by a human being, & nobody likes to be treated like they were born yesterday ("Hi Sarah, thanks so much for bringing this to my attention. I sincerely apologize for the delay...").
Please help, I feel like such an idiot writing back to this "person", but I must, in order to get my issue resolved.