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Manage the display in the laptop

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Contro:
Note : I have tried in other forums too.

In microsoft tell me to the BIOS
In HP no answer.
In some other forums enigmatic answers or erratic measures to be taken.

The closing of the apps don't give me result in normal mode. The only thing I haven't tried is closing services...

 :-* :P

4wd:
Try this:

* Set the screen timeout to a minute,
* Reboot and wait a few minutes to see if the display turns off,
* If it doesn't, enter 'powercfg -requests' in an admin CLI.
What does it say?

Contro:
I put a screenshot with the result :
Manage the display in the laptop
Manage the display in the laptop

4wd:
It would seem to indicate that Windows itself is the problem, no software has made any requests to keep the system awake or the display on, (if the output is to be believed).

Try again but wait for a longer period, say an hour or two.

There's always the option to try an In-place Upgrade as a last resort.

Contro:
It would seem to indicate that Windows itself is the problem, no software has made any requests to keep the system awake or the display on, (if the output is to be believed).

Try again but wait for a longer period, say an hour or two.

There's always the option to try an In-place Upgrade as a last resort.
-4wd (October 20, 2020, 06:33 PM)
--- End quote ---

I have no idea.
Applying the method of closing applications initially point to atnotes.exe

but after continues with the problem.

I also don't understand why we can't do the proofs in safe mode.
Even in safe mode the display off fails...

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