DonationCoder.com Software > Screenshot Captor
PC crashes After Enter 'Scanner Options'
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james48:
Dear employee,
I've also sent a email, apologies fot this.
When I enter in Screenshot Captor Options on 'Scanner Options' my computer will crashes?
There is a solution for it, please?
I send you some changed settings, maybe it has to do with it?
Kindly regards,
James48
PC crashes After Enter 'Scanner Options'
mouser:
The program is probably trying to connect to your physical scanner and ask windows about it.. Do you have a scanner connected and turned on?
Maybe worth trying to reboot your computer and/or update any driver for your scanner.
I'm assuming you've never used the scanner functions of SC before, correct? It's not that they were working before and now crash?
james48:
I'm assuming you've never used the scanner functions of SC before, correct? It's not that they were working before and now crash?
-mouser (February 11, 2020, 12:15 PM)
--- End quote ---
Yes that's right Mouser, now for the first time I've set the Printer/Scanner to: HP CLJM377 Scan Driver Twain
It looks now after I've switched off the printer, I still can switch to different Tool Tabs without crashing anymore :-)
Thank you very much for helping me. :Thmbsup:
Regards,
James48
mouser:
It goes without saying that it should never crash the program going to the scanner tab, so I will look at the code and see what might be causing it..
It could be a bug in my code or it could be a scanner driver bug..
james48:
Thank you very much. ;)
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