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DonationCoder.com Software > Screenshot Captor

Blank white screen when capturing a browser window

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theridgeway:
It's not my virus software causing my problem. It is to do with when using my browser to undertake a transaction with my bank. The bank's security software will not allow a screenshot unless you give permision. Using SC results in a black screen with crosswires. However if you use the PC keyboard prtscn key that results in the bank's software asking "deny or allow". "allow" results in a SC camera shutter noise and the SC decsion box of what to with the image. Other non-bank websites on Vivaldi, Chrome and now Opera are all accessed normally by SC. Phew! Hope this helps others.

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