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shortcut keys not working

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if I rightclick on the icon of ssc and click more, I get the option 'run as administrator', so I think that I did not run it as administrator before.
None of the standard hotkeys function. If I customize some of the hotkeys, they do work. I can now capture a selected region with Ctrl + Q and the active window with Ctrl + W. Thank you for your help. This has solved my problem.


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