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Looking for smartphone

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tomos:
Maybe you should send it back and get something locally. You could easily have problems again (no matter what you buy), but it should be easier for you to sort them out.

wraith808:
And you also might want to go with something off the shelf, no matter the limitations of doing so. That's usually the approach I use when I want to just use something as opposed to learn and tinker.  You can't really expect someone to do all the work, especially if you're going to unfairly blame them when something doesn't go to your expectations. You have to pay someone for that level of service.

4wd:
I think I said already that my model is Xiaomi Redmi Pro 3 International Version.-kalos (February 11, 2017, 06:38 AM)
--- End quote ---

Pick one and then tell us what version of MIUI it's running:



As I have previously said, identify it by its board name because as you can see, there is no Redmi 3 Pro International Version.

The EU ROMs do remove a lot of the unnecessary Chinese stuff and add some extras geared towards non-China residents plus some system optimisations BUT it requires you to unlock the bootloader and flash an alternative, ie. TWRP.
NOTE: If you've never done this before or aren't prepared to wear the consequences of doing it incorrectly then DON'T.

I don't use MIUI at all, which I said previously, it was removed within 24 hours of getting the phone ... it sucks, it's crap, I hate it.  I hope that makes it clear what I think of the MIUI OS.  I didn't have any problems using it or the phone doing weird things, I just don't like it.

Having tried a few ROMs I now use CyanogenMod 12.1, (Android 5.1.1), with a few tweaks, any problems I had have pretty much gone. Another ROM gave me some features that CyanogenMod doesn't but Xposed + modules and/or apps have replicated them.

Assuming you're really talking about the Kate version of the RN3, there is a lot of good info in the Whirlpool forums:
https://forums.whirlpool.net.au/forum-replies.cfm?t=2566258
https://forums.whirlpool.net.au/forum-replies.cfm?t=2603115
https://forums.whirlpool.net.au/forum-replies.cfm?t=2566258&p=6&#r120 - A guide on flashing alternative ROMs on the RN3SE

It's mentioned that MIUI is rather aggressive regarding memory management which can cause it to force close apps, maybe that's the case here.
http://www.technocian.net/2016/07/09/fix-ram-management-on-miui78-secret-tips/
https://www.reddit.com/r/Xiaomi/comments/5fhs22/ram_optimization_on_miui_8/?st=iz1y6d93&sh=d0a0c711

FWIW, I also turned off battery optimisation on a per app basis and it actually seemed to increase my battery life - go figure.

I have little doubt that flashing something like CyanogenMod or LineageOS would probably fix most issues you're having, (bearing in mind there is still the possibility that you just happen to receive a faulty phone - happens no matter what brand you choose).

Unless you're willing to undertake the necessary steps yourself, invalidating your warranty, and wearing any consequences of doing it wrong then in your case you're better off buying locally in a store.

kalos:
I am still not sure what I can answer, maybe this screen can help?
https://ibb.co/hJdwOv

Do you have any idea what to do? It keeps freezing and I have to restart

skwire:
Do you have any idea what to do?-kalos (April 02, 2017, 03:02 PM)
--- End quote ---

4wd already gave you some options:

1) Root the phone and install a new ROM on it or, if you're not comfortable doing that, 2) return the phone and buy a local phone so you can get some local support/help.

It keeps freezing and I have to restart-kalos (April 02, 2017, 03:02 PM)
--- End quote ---

So, for a month and a half, you've been using a phone that you're not happy with instead of returning it and getting your money back?  C'mon, you really need to learn to help yourself, and make some decisions on your own, instead of relying on everybody else to tell you what to do, what to buy, what to whatever...

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