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Amazon: clicking 'Unhelpful' on Customer Review now has NO effect
tomos:
* I notice that if I click 'No' for 'Was this review helpful to you?' below customer reviews on amazon -- it now has zero effect
* If the review had, say: 'One person found this helpful', and I refresh the page there is no change
* If no one has clicked either way on the review, the negative vote still does not show
This the case on amazon.com & amazon.de
This combined with a lot of dodgy (obviously rigged) reviews for many products is making me pretty wary of amazon.
Deozaan:
It may be that it doesn't update the count immediately.
mouser:
I was just about to suggest the same thing.
tomos:
^ they may have changed how quickly it refreshes, but they have also changed how they display the info:
they used say, e.g. '1 of 7 people found this helpful' -- i.e. 6 people found it unhelpful. There is now no record of those six negatives.
As I say I got the impression that a negative 'vote' does not counteract a positive one -- which would mean that the negative vote is invisible.
Actually I can prove it by looking at my own reviews:
if I look at them under the my account page, it still shows the negative votes -- an example:
15 von 27 Kunden fanden die folgende Rezension hilfreich
If I'm not logged in and look at the same review, it says:
15 Personen fanden diese Informationen hilfreich.
(I dont think I need to translate?)
btw, it's not like I go around giving negative votes left right and centre, in fact I give them relatively rarely. But if I'm researching a product, looking at that kind of info can be very helpful.
mouser:
ah that's interesting..
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