Main Area and Open Discussion > General Software Discussion
The Hostile Email Landscape
Renegade:
In order to remain civil, I'll keep my comments short and focused on a very tiny little bit...
Gmail filters emails from Microsoft as spam on a regular basis.
Do I need to say anything more?
Please run through every curse word you've ever heard, and then amplify that by several orders of magnitude, because my tidbit there is just the very tip of the top of the highest snowflake on the iceberg.
There is a Satan, he is very real, and no depth of evil you can possibly imagine can compare to him. Email is proof.
Stoic Joker:
I've run my own mail server from home for about fifteen years now and came across this type of issue a couple years ago. What I had to do was ask my ISP to create a reverse PTR record so that the reverse lookup of my IP address pointed at my mail domain instead of their pool name. This solved the majority of the issues I was experiencing and I also thanked my lucky stars that my ISP was cool enough to allow that on a home connection.-skwire (October 19, 2015, 05:11 PM)
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I have hmailserver installed and it works VERY well for a full-fledged mail server. But I discovered that my messages were being bounced by the other recipient domains because I did not have reverse DNS configured for my domain. That was an issued to be solved with my ISP. We ended up using a Google Apps domain anyway so the problem became moot.
Oh, I just noticed that Skwire said the same thing... hahahhaa-BGM (October 19, 2015, 07:46 PM)
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Well understood guys, but I'd already had the RDNS record created days in advance of the switchover. I'd also found the blacklist companies info in an NDR after sending a flurry of test messages to various systems (with permission...) to try and gauge to scale of the issue. So after much battling with frontline TS, I finally got ahold of someone that could actually comprehend the information I was putting in front of them and we had it resolved in a matter of hours.
@BGM - +1 for hMailServer. After years of running a basic IIS POP/SMTP server in my home lab. Microsoft's decision to remove the POP server from Windows servers forced me to shop for other options. Since I didn't have the hardware, or a need for running a full blown Exchange server. I switched over to hMailServer last winter and have been quite happy with it.
JavaJones:
To me this is just another consequence of the big players slowly exerting their dominance over the rest of us
-mouser (October 19, 2015, 01:02 PM)
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How, exactly, is that the case? People don't like spam and detecting it automatically is non-trivial. Reputation-based blocking is not an unreasonable approach to the problem. It definitely has flaws, but it doesn't seem like a general anti-competitive conspiracy to me, more a consequence of a messy technological landscape in the email and security domain. It requires crude solutions because better ones (with equal efficacy) aren't readily available.
As others state in this thread, a lot of this comes down to just doing the right things (e.g. RDNS records, PTR), which the average home user just isn't aware of or equipped to setup. Again does that indicate some kind of big business conspiracy, or is it just the realities of the imperfect technological solutions that have been put in place to try to combat the very real issue of spam, that is out of all of our control?
Perhaps you disagree with the solutions we have, reputation-based, PTR, etc. Do you have better ideas that are easier to implement but not any easier to abuse?
- Oshyan
Renegade:
How, exactly, is that the case? People don't like spam and detecting it automatically is non-trivial. Reputation-based blocking is not an unreasonable approach to the problem. It definitely has flaws, but it doesn't seem like a general anti-competitive conspiracy to me, more a consequence of a messy technological landscape in the email and security domain. It requires crude solutions because better ones (with equal efficacy) aren't readily available.
-JavaJones (October 20, 2015, 01:51 PM)
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Am I the only one who always sees all email from Microsoft go directly to the spam folder of my Gmail interface?
JavaJones:
How, exactly, is that the case? People don't like spam and detecting it automatically is non-trivial. Reputation-based blocking is not an unreasonable approach to the problem. It definitely has flaws, but it doesn't seem like a general anti-competitive conspiracy to me, more a consequence of a messy technological landscape in the email and security domain. It requires crude solutions because better ones (with equal efficacy) aren't readily available.
-JavaJones (October 20, 2015, 01:51 PM)
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Am I the only one who always sees all email from Microsoft go directly to the spam folder of my Gmail interface?
-Renegade (October 20, 2015, 02:22 PM)
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Perhaps not the only one, but I certainly don't have that problem. Do you actively mark them as not spam, and if prompted, tell Gmail to not filter similar messages to spam in the future? Have you ever sent in any such emails to the spam team if/when prompted to help improve their filtering? (I get this message every once in a while when marking something as not spam in the spam folder)
- Oshyan
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