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win update issues

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crabby3:
These may help you get back on track -

https://support.microsoft.com/en-us/kb/2700567#/en-us/kb/2700567

http://pcsupport.about.com/od/findbysymptom/a/windows-update-frozen.htm

The Microsoft Fix It (first link) worked for my Vista Home Premium update freezes.
-crabby3 (August 20, 2015, 01:08 AM)
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nope, the fixit tool...didn't.  And FWIW there are apparently 2 versions, one of which can be more 'aggressive' in its actions


-Target (August 20, 2015, 01:27 AM)
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... and the second link was equally useless?

crabby3:
Interesting short-read here  http://blog.laptopmag.com/how-to-fix-a-stuck-windows-update

This deals with update freeze during shut down.  Not your issue but it talks about a System Update Readiness Tool from Microsoft’s website.

... may help reset something ... :)

Curt:
it talks about a System Update Readiness Tool from Microsoft’s website.-crabby3 (August 20, 2015, 02:40 AM)
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Windows 7 32-bits: http://www.microsoft.com/en-us/download/details.aspx?id=3132
Windows 7 64-bits: http://www.microsoft.com/en-us/download/details.aspx?id=20858

This tool is being offered because an inconsistency was found in the Windows servicing store which may prevent the successful installation of future updates, service packs, and software.-System Update Readiness Tool for Windows 7
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modified:
oh, a better page for all windows systems:

http://windows.microsoft.com/en-us/windows7/what-is-the-system-update-readiness-tool

What is the System Update Readiness Tool?

The System Update Readiness Tool can help fix problems that might prevent Windows updates and service packs from installing. For example, an update might not install if a damaged system file prevents the update from recognizing the version of Windows that's running on your computer.

If your computer is having problems installing an update or a service pack, download and install the tool, which runs automatically. Then, try installing the update or service pack again.
To download and run the System Update Readiness Tool

    Click the link in the table "below" that corresponds to the version of Windows running on your computer.-Microsoft
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