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To Hell with Net Neutrality: Sprint to charge extra for Facebook access

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Edvard:
From what I remember before I quit the telephone CS agent job, Sprint is now owned by a Japanese company (SoftBank) and in the valuation stage of purchasing, they said we were "giving away too much money".  So when a customer would complain about service being crap in their area (especially during tower upgrades... ugh) we could no longer offer them a discount to their bill to calm down.

So glad I don't work there any more...

app103:
From what I remember before I quit the telephone CS agent job, Sprint is now owned by a Japanese company (SoftBank) and in the valuation stage of purchasing, they said we were "giving away too much money". 
-Edvard (August 01, 2014, 02:02 AM)
--- End quote ---

I have not been a big fan of Sprint, not since they billed my husband $12,000.00 for a single month of cell phone service and refused to back down on it, insisting the amount was correct.  >:(

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