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PrtSc key does not work on Lenovo W530 laptop

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I am a new user running Win 7 Pro 64 bit on a Lenovo W530 laptop. Neither PrtSc or Alt+PrtSc causes the screen to be captured. I have also tried Fn+PrtSc and Fn+Alt+PrtSc. Any suggestions would be most welcome.

Let's first ask a silly question:
Is the ScreenShot Captor icon (white letters sc on a blue computer-monitor) visible in the system-tray? And can you right-click it to execute a capture option like 'Grab entire Workspace' or 'Grab entire Screen (PrtScr)' ?

Sorry to disappoint but I am not that dumb. :) Yes, Screenshot Captor is alive and well and running in the system tray. If I use the capture bar everything works as expected. The only problem I have found so far is that the PrtSc key does nothing. Thanks for the reply.

Next one to rule out:
does the PrtSc button work if SC is not running?
(should take and copy a screenshot to clipboard)

Yes, PrtSc works as expected if Screenshot Captor is not running.


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