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20th Annual International Deming Research Seminar - March 3-4, 2014 (NY, USA).

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IainB:
...Oh, That guy. From what I recall of the story told when the factory I was working at years ago was being switched over to Just In Time (JIT) manufacturing. These techniques were indeed so new and revolutionary at the time that the current prevailing wisdom infested business establishment in the US had flat out laughed at him, and then basically foisted him on the Japanese after the war. Which then backfired rather handily for the Japanese and is much of the why the current top selling car in the US a currently the Toyota Corolla ... And has been for something like the past 12 years (which annoys me to no end).
-Stoic Joker (February 20, 2014, 01:02 PM)
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That's seems sort of right, but a bit jumbled up. Refer to the Timeline given in The Deming Institute page.

TaoPhoenix:
Deming was way too conceptual, compared to other quality philosophers of that time, especially Juran and populist Crosby.

Tomos, here is summary of Mr. Deming, taken from my specialisation project and master thesis, condensed for forum:

William Edwards Deming is considered to be the pioneer and the founder of the quality movement. After Second World War he was involved in planning of the Japanese Census. At that time Japanese engineers were studying Shewart's methods and techniques...
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-Attronarch (February 20, 2014, 11:31 AM)
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Oh, That guy. From what I recall of the story told when the factory I was working at years ago was being switched over to Just In Time (JIT) manufacturing. These techniques were indeed so new and revolutionary at the time that the current prevailing wisdom infested business establishment in the US had flat out laughed at him, and then basically foisted him on the Japanese after the war. Which then backfired rather handily for the Japanese and is much of the why the current top selling car in the US a currently the Toyota Corolla ... And has been for something like the past 12 years (which annoys me to no end).
-Stoic Joker (February 20, 2014, 01:02 PM)
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Deming was way too conceptual, compared to other quality philosophers of that time, especially Juran and populist Crosby.

Tomos, here is summary of Mr. Deming, taken from my specialisation project and master thesis, condensed for forum:

William Edwards Deming is considered to be the pioneer and the founder of the quality movement. After Second World War he was involved in planning of the Japanese Census. At that time Japanese engineers were studying Shewart's methods and techniques. Since Deming was a student of Walter Andrew Shewhart, they decided to invite him help them rebuild the Japanese economy. Deming's work in Japan resulted in Japanese factories dominating the manufacturing sector with high quality and low cost. Ironically, his methods gained recognition in United States after his death. His major contributions to the quality management field are:


* The Fourteen Points
* The Deadly Diseases
* The System of Profound Knowledge
* Deming Wheel (PDCA is its offshot)
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Now, the real value is in understanding his "System of Profound Knowledge", which is the basis for application of The Fourteen Points of transformation. With its four points it advocates holistic approach: appreciation of a system, knowledge of variation, theory of knowledge and knowledge of psychology. It was way ahead of its time, since scientific management was dominant managerial approach at that time.
-Attronarch (February 20, 2014, 11:31 AM)
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Hi AtDeming was way too conceptual, compared to other quality philosophers of that time, especially Juran and populist Crosby.

Tomos, here is summary of Mr. Deming, taken from my specialisation project and master thesis, condensed for forum:

William Edwards Deming is considered to be the pioneer and the founder of the quality movement. After Second World War he was involved in planning of the Japanese Census. At that time Japanese engineers were studying Shewart's methods and techniques. Since Deming was a student of Walter Andrew Shewhart, they decided to invite him help them rebuild the Japanese economy. Deming's work in Japan resulted in Japanese factories dominating the manufacturing sector with high quality and low cost. Ironically, his methods gained recognition in United States after his death. His major contributions to the quality management field are:


* The Fourteen Points
* The Deadly Diseases
* The System of Profound Knowledge
* Deming Wheel (PDCA is its offshot)
--- End quote ---

Now, the real value is in understanding his "System of Profound Knowledge", which is the basis for application of The Fourteen Points of transformation. With its four points it advocates holistic approach: appreciation of a system, knowledge of variation, theory of knowledge and knowledge of psychology. It was way ahead of its time, since scientific management was dominant managerial approach at that time.
-Attronarch (February 20, 2014, 11:31 AM)
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Hello Attronarch,

Is your thesis available for private perusal? I would like a copy of it if possible.

:)

Attronarch:
Deming was way too conceptual, compared to other quality philosophers of that time, especially Juran and populist Crosby. ...
-Attronarch (February 20, 2014, 11:31 AM)
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Yes, well, like Deming said, "...what he was telling us about was actually very simple, but that it seemed hard to understand as a lot of it seemed to go against conventional wisdom - what we had been taught or indoctrinated with - and so was difficult to accept/internalise."
-IainB (February 20, 2014, 01:54 PM)
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They all were ahead of their time - Juran with his managing for quality, spirals, "cost of poor quality", stating that management is root cause of 80% of the problems (Pareto rule); and Crosby with his "quality is free" - but Deming was the most conceptual one. Or, it might be better to say that his proposed system was too scientific and complex. Even today, parts of his system go against current conventional wisdom.

If one wanted to learn more about Deming and his approach to process improvement, a good place to start could well be The Deming Institute, because they seem to be focussed on Deming and are "just the facts m'am" and no BS.
-IainB (February 20, 2014, 04:39 PM)
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I advise care while investigating institutes like Deming's and Juran's. They are in it to make money through consulting, and usually water down original ideas, e.g. what DeFeo did with Juran's books.

If you wanted to know what the Japanese thought (and still think) of Deming's contribution to their country and its huge economic development and success, look up the history of JUSE and The Deming Prize, and do some research on what that flower-shaped thingy is that Deming has on a sash he wears over his dinner jacket in one of the photos in that small collage in The Man.
-IainB (February 20, 2014, 04:39 PM)
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Fun trivia: "Deming's Award" was first offered [from JUSE] to Juran, but he refused since he thought that no Quality award should be tied to a person (organisational effort, and all). When he refused, they went to Deming. Source - article on Juran's life

Hello Attronarch,

Is your thesis available for private perusal? I would like a copy of it if possible.

:)
-TaoPhoenix (February 20, 2014, 06:03 PM)
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Unfortunately no, since I had scholarship and it was tied to specific company. But, I can give you table of contents, and take out chapters that have no reference to the sponsor company.

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