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Errors when loading video

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I hope to use this software for personal reasons but it's not working. Whenever I load a video it says ''failed to arrive at frame 17...."

Why does it say this and is there any way to fix this? Thanks in advance!

Can you upload the video someplace for me to test it?

Yes, I have put it in my dropbox, here is the link:

I think you click download in the top right corner.

Thanks, I've downloaded it; you can remove it now if you want.
Let me test and report.

Can you tell me which version of FlipSuite you are using?


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