Main Area and Open Discussion > Living Room

Here is an odd windows service problem

<< < (2/3) > >>

Carol Haynes:
Is there something in the system startup that's loading it? And is it in fact loaded as an actual service? Sounds more like it's an autostart program.
-40hz (March 07, 2013, 12:24 PM)
--- End quote ---

No - absolutely nothing in Startup folder or registry Run, RunOnce etc. keys related to this item.

Can you give us a hint on what the service or driver was?  Or what hardware?  One person's "ancient Dell" might be another's "newest stuff we got"... ;D

One of our clients still has a stash of Gx1s, although I think they finally got rid of their 6300s.  In fact we just junked a 2400, most of their plants are running with 2500s now (with a smattering of newer boxes).  Cost avoidance is really big with some sectors of US manufacturing...
-x16wda (March 07, 2013, 06:47 PM)
--- End quote ---

It is a Dell 1525 Inspiron latop running Vista SP2 Basic, 32-bit.

The service concerned is BCM42RLY - which is apparently related to an old Broadcom wifi driver which is no longer needed or relevant since Vista SP1. A new Broadcom driver has been installed and doesn't actually contain and BCM42xxx files.

I have found lots of references to the problem through Google - and a lot of frustrated users! I have not found a solution other than to change the registry Start key from 3 to 4 to prevent windows trying to load the service.

Sounds like a job for Process Explorer followed by Autoruns.
-4wd (March 07, 2013, 06:19 PM)
--- End quote ---

Process Monitor might help, too, especially with finding out what exactly keeps adding it back into the Registry. Might be able to watch it in real-time.  ;)
-app103 (March 07, 2013, 07:15 PM)
--- End quote ---

There doesn't seem to be any processes that I can see that are related.

SC DELETE BCM42RLY

confirms deletion, and looking in the registray a Delete Pending key is generate - but after restart the only thing removed is the delete pending flag!!

The service is not protected by odd permissions  - I can backup and delete the Service entries in the registry and they are gone - and don't return after reboot.

Nevertheless - even though BCM42RLY is no long present any where in the registry as a string it still automatically attempts to start during start up.

Something distinctly odd is going on.


Having restored the registry entries and set Start to 4 the issue no longer appears (the setting is retained) but this is just a workaround which helps to stop pauses at boot time. I am intrigued as to what could be doing this?

app103:
It could have a lot in common with the infamous ctfmon.exe that many can't seem to stop from loading. For that, changing a setting in something else gets rid of it, once and for all.

My guess is that something else that is set to load at startup or perhaps even a dll from something somehow is causing this to also startup. Does it startup when in safe mode? That could offer some clue, or even narrow it down a bit, as to what is causing this.

J-Mac:
Carol,

You may have to restore (or create) three registry entries for BCM42RLY.sys and change (or initially set) their values to 4.

See this page:  http://msmvps.com/blogs/donna/archive/2009/01/17/dell-and-broadcom-need-to-fix-this-bcm42rly-issue-on-vista-system.aspx

Jim

Carol Haynes:
Yes that is precisely what I have done - I am just curious as to why you can't simply remove this service, and how it is being initiated anyway?

Tinman57:
  I had this problem with an HP computer once.  Turned out it was another HP app running in the background that kept bringing this service back to life every time it started at bootup.  I used a program (can't remember which one though) that logged everything from bootup and discovered the app that was recreating the service.  I replaced the app with another that didn't do this....

Navigation

[0] Message Index

[#] Next page

[*] Previous page