topbanner_forum
  *

avatar image

Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
  • Thursday March 28, 2024, 5:47 pm
  • Proudly celebrating 15+ years online.
  • Donate now to become a lifetime supporting member of the site and get a non-expiring license key for all of our programs.
  • donate

Author Topic: Strange Tomtom.com issue on my netbook  (Read 4508 times)

MerleOne

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 957
  • 4D thinking
    • View Profile
    • Read more about this member.
    • Donate to Member
Strange Tomtom.com issue on my netbook
« on: August 03, 2011, 07:57 AM »
Hi all,

I have a very strange issue with my netbook. I currently use a free wifi hotspot to connect to the Internet, and it went well until I tried to connect to www.tomtom.com. The website won't open. When I use another PC connected to the same hotspot, it just opens fine and quickly. When I retry several times on the netbook, it sometimes load the home page after 30 trials or so.

I have tried every single browser on the netbook: Opera, Chrome, K-Meleon, IE, and they all refuse to load properly www.tomtom.com.

Chrome does specify some error message :
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

Any hint on where I should look to solve this ?

BTW, I have reinstalled Java & Flash, just in case... No effect.

Thanks for any help !
.merle1.

Renegade

  • Charter Member
  • Joined in 2005
  • ***
  • Posts: 13,288
  • Tell me something you don't know...
    • View Profile
    • Renegade Minds
    • Donate to Member
Re: Strange Tomtom.com issue on my netbook
« Reply #1 on: August 03, 2011, 11:45 AM »
Wow. That's esoteric.

Try pinging the site then adding a HOSTS file entry for it. That will help rule out DNS problems.

Next? Dunno. Drawing a blank there.

But don't waste time on installing/uninstalling. Components shouldn't cause problems there. (Unless they are low level.)
Slow Down Music - Where I commit thought crimes...

Freedom is the right to be wrong, not the right to do wrong. - John Diefenbaker

rgdot

  • Supporting Member
  • Joined in 2009
  • **
  • Posts: 2,192
    • View Profile
    • Donate to Member
Re: Strange Tomtom.com issue on my netbook
« Reply #2 on: August 03, 2011, 12:44 PM »

MerleOne

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 957
  • 4D thinking
    • View Profile
    • Read more about this member.
    • Donate to Member
Re: Strange Tomtom.com issue on my netbook
« Reply #3 on: August 03, 2011, 02:01 PM »
Thanks to both of you.  I have already ruled out the DNS issue and proxy settings by trying the direct ip address (same result) and proxy settings are fine.  I see two directions I will investigate :
- trying to uninstall the web components of Avast 6
- Try to reset the IP settings that might have been altered by some utility.  Not much to loose trying that.
.merle1.

MerleOne

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 957
  • 4D thinking
    • View Profile
    • Read more about this member.
    • Donate to Member
Solved: Strange Tomtom.com issue on my netbook
« Reply #4 on: August 03, 2011, 02:58 PM »
After removing all network components of Avast 6 and optimized my IP connection with the free Ashampoo Optimizer3, it works now !

Since I did both fixes, I don't know which one worked, but anyway, it seems fixed now.
.merle1.
« Last Edit: August 03, 2011, 03:07 PM by MerleOne »

Curt

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 7,566
    • View Profile
    • Donate to Member
Re: Strange Tomtom.com issue on my netbook
« Reply #5 on: August 09, 2011, 08:23 AM »
Your avast! was probably the free or the "normal" pro version. Allow me to recommend that you test avast! Internet Security with "avast! SafeZone™". It is quite good.

http://www.avast.com/internet-security

avast! SafeZone™ opens a new (clean) desktop so that other programs don’t see what’s happening – and it leaves no history once it’s closed.

MerleOne

  • Supporting Member
  • Joined in 2006
  • **
  • Posts: 957
  • 4D thinking
    • View Profile
    • Read more about this member.
    • Donate to Member
Re: Strange Tomtom.com issue on my netbook
« Reply #6 on: August 09, 2011, 08:31 AM »
Your avast! was probably the free or the "normal" pro version. Allow me to recommend that you test avast! Internet Security with "avast! SafeZone™". It is quite good.

http://www.avast.com/internet-security

avast! SafeZone™ opens a new (clean) desktop so that other programs don’t see what’s happening – and it leaves no history once it’s closed.

Thanks.  I already use sandboxie and I think it's basically the same feature.  And you're right, I do use the free version.
.merle1.