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Mini Review of SugarSync and DropBox

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nudone:
i've had a quick look but can't remember where i read the original complaints - these links are just what i found whilst googling about. they are mac related, though i do remember someone (elsewhere) complaining about quicken and/or outlook files.

http://www.versiontracker.com/dyn/moreinfo/macosx/10826163

http://www.macupdate.com/info.php/id/27975/sugarsync-manager

i suppose the truth, if i'm honest, is that i'm pretty happy with DropBox otherwise i'd have ignored the complaints about SugarSync - after all, any data corruption must be an extremely minor problem with very few users involved. i think my poor memory has just exaggerated what i thought the problem was, i.e. more complaints.

or, maybe i just thought what's the point of using a service even if there's a remote possibility of things becoming corrupt - who knows how important that little bit of data may be when it's damaged. as i said, if i wasn't using DropBox (or it didn't exist) then i'd probably just go for SugarSync without a second thought.

edit:
reading through one of those links above i see that it mentions DropBox can corrupt data anyway. which means my previous comment about data corruption may as well be ignored - sounds like SugarSync is as good as DropBox.

wraith808:
I just did a bit more research, and from what it appears, the perfect cloud solution just isn't there.  This is the reason that I suppose a good backup solution is needed also.  It seems that the editing of files that are backed up is the problem; if the backup occurs while the file is locked, then you have the potential for a problem.  It also seems to be more problematic on Macs... from their 'package' file formats, to the different forks of files (sort of like ADS on windows), they seem to have more problems than windows or linux users.

Some more links:
http://helencrozier.wordpress.com/2009/01/20/sugarsync-my-favourite-backupfile-synchronization-service/
http://technologykills.com/2010/03/15/sugarsyncs-bitter-aftertaste/
http://technologykills.com/2010/04/06/sugarsync-vs-spideroak/

I think I'm going to go for a spin with SugarSync paid service so I can back up all of my computers... I'll let you know how things shake out.  So far, using DropBox under those same conditions, I haven't had a problem.

rossxwest:
I find Dropbox to be superior due to the fact that it support linux. On another note, if you are looking at trying out dropbox, you can use my referral link that gets us both 250MB more space: https://www.dropbox.com/referrals/NTYyNzI0NDU5

Debbie:
wraith808 - great comparative review.  I manage support at SugarSync and you're absolutely correct regarding locked files causing problems.  To be successful backing up data files, it's important to follow the software vendor's instructions to create a data backup file and let SugarSync back up the backup file. These products typically have the ability to adjust the frequency of backups. We talk about it here.

The reason for my post was to thank you for helping us improve our knowledgebase.  While we do have an article on how to move the Magic Briefcase , we only had a KB article with links to an FAQ about the limitations of our free 2GB plan.  I agree with you that it's important information, so we've created a dedicated article on the topic.

TheQwerty:
I just did a bit more research, and from what it appears, the perfect cloud solution just isn't there.-wraith808 (April 21, 2010, 10:02 AM)
--- End quote ---
Have you looked at JungleDisk or any of the other Amazon S3 solutions?  I'd be curious to know where you find them failing.

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