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Complaint: Softwrap (nasty eula)

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I was about to test-drive PCDJ Dex, and was presented with this abusive EULA:

5. Installation. The Wrapped Title can only be installed once on the User's computer, and hard drive failure, or installation on a new computer, may render the Wrapped Title unusable. In such an event, the User must phone the Softwrap toll free number and show proof of purchase via a transaction number to unwrap the Title for further use or alternatively the User may show proof of purchase online via the Softwrap wizards and transaction number in order to unwrap the Title for further use. This will only be done once for the transfer to a new computer or disk, and thereafter the licence must be re-purchased.


Sorry guys, but I won't spend $200 in software I won't be able to reinstall!

yeah that is ridiculous.


Piracy - because being honest only gets you screwed over (and over and over and...)

OMG...Softwrap? Really? Flashback to 2004....I didn't know any company used that archaic dinosaur anymore. It didn't take long for the hackers/crackers/pirates to bust that protection scheme open with keygens, either, so I don't see how anyone in this day and age would consider it to be a viable protection strategy for their assets.

Just to give you some feedback on Softwrap as the DRM has progressed as it needs to over time.

The EULA is in place and follows the legal lines for software installation.

The technology will allow you to purchase and activate on your PC and with the same license you can activate it two more times if your PC crashes or for any normal reason.

If you use up your two additional activations, you can simply email [email protected] with your licensing details and they can re-set it to allow you to activate further times. The control is put on so that users cannot place their license details online for others to activate for free or for them to purchase 1 license and activate the software on any number of PC's in their office.

We are not looking to make owning software difficult and if you have an internet connection activation takes 5 seconds. Unfortunately there are just too many people who share keys and software illegally and legitimate companies are losing a lot of money which they spend on development and marketing and deserve to earn this back.

I would like to think that Softwrap looks after customers who use their DRM and our support team are friendly and efficient in doing this. Our intentions are not to penalise the honest users and work hard to keep our solution very user friendly.


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