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General Software Discussion / Re: Directory Opus 10
« on: April 30, 2011, 02:56 PM »
Let me guess: They still can't see a reason to provide lifetime updates?

Funnily enough, most people still don't want to promise to do work for you indefinitely for a one-off fee.

Lifetime updates still seem the exception to the rule to me. Especially for products that actually get worked on full-time and have significant updates. (It's easy to promise lifetime updates if you never do much in the updates.) (And where the lifetime update option doesn't cost multiple times the standard update option for the same product, which again is easy to offer but doesn't make sense for the customer. And where the "lifetime" offer isn't effectively withdrawn a few years later by changing the product name or something, as we've seen happen in a few cases now.)

I'm sure there are a handful of products that do meet those criteria but, come on, it isn't the norm. If you require that of every piece of software you use then you must not use much software. And why would you be interested in a Windows file manager in the first place when Windows itself does not, has not and never will offer lifetime updates? :)

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General Software Discussion / Re: Directory Opus 9
« on: August 20, 2010, 07:36 AM »
(look at product activation as a really bad example)
It's all about the implementation for me. I use a few games & apps (plus Windows itself) that use activation and I don't mind it at all because it doesn't get in my way and is reasonable (e.g. usually allows re-activation if you don't do it too frequently, so you can reinstall you machine every so often even if you forget or are unable to deactivate things).

I did cause Windows to deactivate once when I was troubleshooting some hardware (added/removed something enough times that it decided something was up), but that was resolved with a 5 minute phone call, even though it was midnight on a weekend, so it didn't bother me.

On the other hand, there are products I want but will not buy because of the DRM. e.g. Some Ubisoft single-player games now require that they can talk to authentication servers constantly; if the server or your net connection has a hiccup (or god forbid you want to playing the game because the net is down and you have nothing else to do!*) then the game exits. That's taking things too far and I won't pay for it.

(*Then again, that problem affects things like Steam -- you need to be online to start it unless you've planned for offline usage in advance -- but I still buy games on that. Steam's DRM does annoy me in some ways but it also provides a lot of convenience on the flip-side so it's sort-of even, I guess.)

For me, it comes down to "does it get in my way or bog my machine down?" If it doesn't then I don't mind it. I know other people feel more strongly, though. Maybe they've run into issues that I haven't.

and MS is dropping upgrade pricing on flagship products such as Office. What's the betting that Windows 8 won't have upgrade pricing.

Wow. I had to look that up to confirm it. I hadn't heard about it and thought surely there was some caveat or something, but you're right.

That seems really wrong to me, unless what they've done is reduce the full-version pricing to what the upgrade pricing used to be, in which case it's to the customer's advantage (or no different for people upgrading) and fine.

(But otherwise, they're effectively asking people to pay full-price again for something that they already own a large part of. That seems especially poor with Office where, aside from the 2007 update, new versions typically don't change that much stuff that people actually use.)

Maybe it was just that home users don't tend to upgrade Office in the first place so why bother with the upgrade SKUs. :)

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General Software Discussion / Re: Directory Opus 9
« on: August 19, 2010, 08:45 PM »
I like DOpus a lot but I'm still pretty disillusioned by their approach to upgrades in the past:
they gave a fair upgrade price for a limited timed after the new version is released. After that time the upgrade price was increased to around 90% of the full price.
FWIW, the time limit (before the upgrade discount was reduced) was 2.5 years after the previous purchase, which doesn't seem too bad to me.

I dont think this is a very nice way to treat your customers....
If you haven't bought something from someone for 2.5 years, are you really still a customer of theirs? :)

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General Software Discussion / Re: Directory Opus 9
« on: August 19, 2010, 08:16 AM »
This might indicate that ver 10 is right around the corner. It's about that time.

I don't think the deal is related to Opus 10. On the previous page someone said the same about a similar deal from the same people in January.

I love DirOpus and think it is worth the high price but, be warned that the upgrade costs are usually quite high also.

In the past, when new versions came out people who bought the old ones recently were given more discounted upgrades. People who bought really recently got upgraded for free. I can't speak for GPSoftware and say for sure what they'll do when Opus 10 is finally ready but they seem to understand it's good not to punish people for buying at the wrong time and good to reduce the amount of second-guessing people have to do about upgrade timing.

(With that in mind, in general the upgrade prices are not high when you consider how often you're asked to pay them, which is every 3-4 years for a substantial update (with lots of free, and sometimes substantial, ones in between). It's not one of those products where you get charged for a minor update every year like clockwork. :) What they give away free between version-changes is better than the updates many companies ask people to pay for.)

Of course, there are times when buying gets you more free updates than others but it you do buy when Opus 10 is imminent then you'll probably get a very discounted, or even free, update.

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General Software Discussion / Re: Directory Opus 9
« on: January 27, 2010, 05:05 AM »
If they lower the prices, they (probably) have a good reason for that. v10, hm.
It's not GPSoft themselves lowering the price; it's a reseller, and only for one day, so doesn't really indicate anything except that you can get it cheaper from one site for one day if you want to.

(GPSoft themselves did just have an end-of-year sale but they do that almost every year.)

Maybe released with some serious price increasement.  :P
-Tuxman
Not sure why you'd infer that from this. :)

wonder is version 10 around the corner . . .
-Tomos
Depends how big your corners are. :) v10 is in development but it's not coming out tomorrow or anything like that. (More than that, I can't say. In fact, I don't know.)

FWIW, v9 is still being supported and updated w/ free fixes & features, almost 3 years after its release. Last update was 3 weeks ago and the free 9.5 point release which added Win7 support was about 3 months ago.

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