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Jakeman, are you using win9x or winMe?  process tamer is only for Win 2K/XP, so that might explain the problem.

Hi Mouser!

Thanks for the quick response; after I sent my post I realized the omission but wasn't sure of it's importance.  I'm running Win 2000 (SP4), but on an older PC (Dell Optiplex G1) with a Pentium II (350 mHz) and 256 MB of RAM.  Is this enough for your program?

I had done some "housekeeping" yesterday and got rid of some old files, then I upgraded my browser to Firefox 2.0.0.3 just prior to downloading the Process Tamer software.  Could some residual crap on my hard drive (80GB) have interfered with it?  When I started the computer today, that same error message appeared after the system came up.  Haven't checked into this any further yet, and I'm off to work...

Appreciate it,
Jakeman

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Hi!
I'm a member of this site as a result of a previous posting by Gizmo in one of his past issues of TechSupportAlert, but until I read the current issue earlier today, I wasn't aware of this software.  Finally got around to downloading and installing (and registering) at this late hour, but I got an error message upon launching it for the first time.  I captured the screenshot with WinSnap, but I'm not sure if I did what was needed to pass it along to you.  So just in case it didn't work, the message read:

"The instruction at '0x7c5ae578' referenced memory at '0x7822e496'.  The memory could not be read."  Then it said it was terminating the program.

Any idea what the heck this is?  The program seems to be active, and I can access it from the system tray icon, but then I get the same message again.  Should I uninstall and start over?

Sorry to interject this technical junk here, but wasn't sure where else to do so.  Regardless, I wanted to say thanks for the software and I hope a lot of fellow Gizmo supporters find their way to this site...

I'll try to figure out what my problem is, but any insights would be much appreciated.

Thanks,
JakemanProcessTamerError.png

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