Messages

1

Screenshot Captor / Re: Bug: Screenshot Captor switches into different resolution during screenshot

« on: May 18, 2017, 04:54 AM »

Quick update from my side: I have not encountered the issue so far again. Neither with the old nor with the new version. Not sure why this is as it used to happen frequently. I would like to point out though that none of my screens is set to a different text scaling (everything is in standard settings). I will keep watching this and let you know if I encounter the issue again. Thanks!

2

Screenshot Captor / Re: Bug: Screenshot Captor switches into different resolution during screenshot

« on: May 15, 2017, 11:58 AM »

To confirm -- you are saying that SC works fine except sometimes when your laptop docks and undocks -- and that when this malfunction happens, even exiting and restarting SC doesn't help, and other screenshot tools are not effected by this problem..

-mouser (May 15, 2017, 11:45 AM)

Yes, that is correct.

3

Screenshot Captor / Re: Bug: Screenshot Captor switches into different resolution during screenshot

« on: May 15, 2017, 11:37 AM »

I use the latest version of SC, and the drivers of my graphic adapter are up to date.

Other screenshot apps (just tried Snipping Tool) do not suffer from the same issue.

I changed the screen resolution as per your suggestion but this didn't improve the situation.

What else could be done?

Cheers,
Christian