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116
General Software Discussion / Re: Directory Opus 11 Released!
« on: March 06, 2014, 01:30 PM »
Well, you don't have to make it a policy that is published. But if a user contacts you and inquires about it, I would be more in the mindset of "keep them happy" and provide the upgrade only upon request if you are < 1 year in.

117
General Software Discussion / Re: Directory Opus 11 Released!
« on: March 06, 2014, 12:58 PM »
I really think that the key is flexibility. If I were to release an application, and a user contacted me in that situation, I would be willing to make exceptions on a case-by-case basis. That said, based on the email reply, I feel that my request would be met with deaf ears based on how they replied to the discount.

118
General Software Discussion / Re: Directory Opus 11 Released!
« on: March 06, 2014, 12:38 PM »
I really don't feel that, in my case, the "three year payment" holds water. I purchased this product 10 months ago. I only received two update notifications from the program stating that an update was available. Now, less than a year later, I am being told I have to pay again to move to the current version, and oh by the way the cost is just above half of what I paid originally. 

And yes, I saw the comparison about MS office. The difference there is, I have received 7 licenses to Office (2007-2013) that have cost me LESS than a single license of DOpus. Just because "retail" is expensive, doesn't mean there aren't promotions and/or other ways to obtain office in a legitimate fashion.

That said, I am not trying to be negative. In my case, however, I feel a tad upset about being asked to pay for a product I just paid for 10 months ago. I DID NOT receive the number of updates being mentioned here. I purchased the product in a state where those updates had already occurred.

119
YES!!!!  :greenclp: :greenclp: :greenclp:

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General Software Discussion / Re: Directory Opus 11 Released!
« on: March 05, 2014, 10:44 AM »
I'm with 40hz on this one.

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