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Screenshot Captor / Re: Screenshot Captor - Blank Capture Problem Solved - Caused by Avast plugin
« on: July 17, 2013, 08:19 AM »
I turned off the Avast Free AntiVirus Shields Control for 10 minutes (except I could not turn it on again or even open Avast so has to reboot) but before rebooting I was able to capture OK. I can capture a desktop section OK but it seems to be something to do with Firefox. If Firefox (my usual browser) is open I can't capture that, but open another browser and I can capture that one, but only with Firefox minimised to the Taskbar.

I tried making Screenshotcaptor an exclusion in the automatic sandboxing in Avast to no effect. I use Outpost Firewall Free and  settings, under Application Rules, I found Screenshotcaptor and it shows two Avast content filters. I tried turning both off to no effect.

Here are screenshots of Outpost attached

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Screenshot Captor / Screenshot Captor - Blank Capture Problem Solved - Caused by Avast plugin
« on: July 16, 2013, 07:31 PM »
I upgraded to the latest (4.5?) and had a problem with whenever I select Grab Selected Region (which is usually what I need), I get a white screen and a red crosswire and a grid to the lower left side. If I try and guess where I need to select I hear the shutter sound and the New Screenshot window just shows a white image of nothing.

Thinking it was because of the new version I uninstalled it and reinstalled 4.01. Same problem. I had this before but it seemed to solve itself though I don't know why or how, before upgrading. Can anyone help please. Great application otherwise.

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