Messages - rembrant [ switch to compact view ]

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I think I said 'required'. Not sure it is actually part of the T&Cs of UK banks for online accounts (not checked fully with ones I use) but many of them bug you to install it.

Regarding SC and other screenshots not using SC, yes Rapport does indeed block screenshots. I have Firefox opening with four tabs, one being an https page. Rapport operates to warn against capturing sensitive information on that secure site (even when that is not the active tab) when a print screen attempt is made using the PrtScr key, but SC gives a blank SS if Grab Current Screen is pressed with no Rapport warning. So I thought if I close that https tab will SC work! SC works! So that's OK then! Sort of!  :D

So still not a full solution, but it'll do! And I guess Rapport is protecting like it should.
As an update - I found a way on Rapport's advanced menu to only prevent Rapport from capturing screenshots by selecting 'partner sites only' such as banks and not sites I have also chosen to have Rapport protect, and that fixed the blank captures.

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The second tab from left is the secure one, but if I try to us PrtScn to capture the content of this forum in the active tab, I get a Rapport warning when I try to capture what I did below, (or a blank with SC).

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I think I said 'required'. Not sure it is actually part of the T&Cs of UK banks for online accounts (not checked fully with ones I use) but many of them bug you to install it.

Regarding SC and other screenshots not using SC, yes Rapport does indeed block screenshots. I have Firefox opening with four tabs, one being an https page. Rapport operates to warn against capturing sensitive information on that secure site (even when that is not the active tab) when a print screen attempt is made using the PrtScr key, but SC gives a blank SS if Grab Current Screen is pressed with no Rapport warning. So I thought if I close that https tab will SC work! SC works! So that's OK then! Sort of!  :D

So still not a full solution, but it'll do! And I guess Rapport is protecting like it should.

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On dear I think I give up! I did as you suggested including reinstalling SC, though I tried before reinstalling. Still same. Even turning off the Avast Shields fails to make it work as it did much earlier in this discussion.

Addendum: I use Trusteer Rapport banking software as required by some banks. Turning that off in Firefox makes SC work. Turning it back on and it still works, but restart FF & SC stops. If I go to IE8 (Rapport is showing there) SC works. Still seems to be a FF Avast plugin issue.

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Ah yeh that's for the full Avast security suite that includes a firewall and an older version than current too. I am using Avast Free Antivirus 8.0.1489 and Outpost Firewall free edition (2009 is the latest free edition). The screenshots I have in reply #2 of this thread at https://www.donationcoder.com/forum/index.php?topic=35475.msg331379#msg331379 are from Outpost.

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