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Screenshot Captor / Bug: Screenshot Captor switches into different resolution during screenshot

« on: May 15, 2017, 06:10 AM »

I use SC on a laptop with an external wide screen in resolution 3440 x 1440. When I undock my laptop and dock back in, in about 50% of cases this causes SC to no longer properly recognize the screen size to capture. When I capture a screen full screen or with the region select tool, the screen switches into an "interpolated" higher resolution of 4300 x 1800 which causes the actual content to be shrinked (and consequently blurred) and a large white border to appear at the bottom and the right side. Please see the attached screenshot.



Restarting SC does not help, only a restart of the computer helps temporarily. Has anyone seen the same issue? What can be done about it?

I have been a happy user of Screenshot Captor for many years but this bug may now finally make me look for an alternative.

Thank you
Christian