I have the same problem. The thumbnails only refresh if I open the screenshot folder in Windows Explorer. Then they immediately update in Windows Explorer, and then the updated thumbnails are there again in Screenshot Captor after pressing F5 in Screenshot Captor to refresh. But Screenshot Captor cannot "itself" any longer make thumbnails when taking new screenshots.

That's a pretty big problem, as the thumbnails are quite important for navigation.

I'm using Windows 10 Home (10.0.19043, i.e. 21H1).

Did anyone find a permanent solution that doesn't involve resetting all settings, including settings that have nothing to do with this?

I did install Google Drive recently – could that be the culprit? I don't remember if the problem started at that point, but it could be, since I just remember installing Google Drive during the last 4-6 months and also that the problem with Screenshot Captor appeared within the same time frame. It could also be unrelated.

Sadly I will have to go to bed now. As you perhaps noticed on the snapshot file names it has become rather late now here in Europe and I need my beauty sleep. :)

is there ANY magnification above 100% with two monitors where a workspace capture is correct?

-mouser (May 06, 2016, 08:15 PM)

You mean any combination where at least one of the magnifications are above 100%?

If that is what you mean, there is one and only one of those 7 combinations where the workspace capture is correct: 125% internal magnification, 100% TV magnification:


It should be said that the only available magnification choices are:
Internal: 100% or 125%.
External TV: 100%, 125%, 150%, 175%.

That gives 8 combinations, of which 7 are combinations where at least one of the magnifications are above 100%.