Once Microsoft had demolished the competition, it added copy protection to its office software.
-xtabber
Can't really fault them for that. The casual theft of Office and Windows was completely out of control for about 20 years. Even normally honorable companies and organizations were pirating copies like there was no tomorrow because nothing was stopping them from doing it. It almost became a habit after a while.
I'm not a Microsoft apologist, but they do have a business to run. And activation and "genuine advantage" aren't too burdensome the way they've implemented it. I only know of one person that had a legitimate tech issue with it. And a simple phone call got it cleared up in less than fifteen minutes. Everybody else I've run into that had problems was playing licensing games with Microsoft.
-40hz
I think you missed the point. Microsoft could afford to allow piracy 20 years ago because Word and Excel were not their main source of revenue and were not major players in the office market. They winked at unlicensed users because they knew that would get them a huge share of the market among those who could or would not pay for WordPerfect, Lotus 1-2-3 or other programs that typically cost $300 and up per user at the time.
Microsoft later bundled free or very low cost copies of Office with computers running Windows 3.1 and 95, which further undercut the comptetion. The approach was purely predatory, and it was successful. Microsoft Office became the single standard in the workplace, after which they were able to raise prices and institute draconian anti-piracy measures, both techonolgical and legal, to preserve their position.
Microsoft continues to provide free or very low cost legal copies of Office software to students and academics, not out of generosity or social conscience, but because they know that keeps new workers entering the job market from bringing other, lower cost alternatives into the corporate workplace.
You are right, of course, that they have a business to run, and while bare-knuckled, these practices were not necessarily abusive, unlike some of their others (e.g., IE vs. Netscape). But it does illustrate the importance of preserving a competitive marketplace in software, as in any other product.