101
Living Room / Re: HDMI cables
« on: August 16, 2014, 08:27 PM »
I'm surprised as well!
Can you document a refund or return? The shipping to return the cable is probably more than the cost of the cable but with that image I'd have a chat with their customer service and suggest that they replace the cable, post haste, without returning the bad one. There is a whole helluva lot of people at DC, CNET, and elseware, that should be appraised of the actions of Monoprice to make a bad deal right. The negative publicity alone should be all the incentive they need.
We have an investigative reporter at a local TV station and he has a team of volunteers contacting sellers, venders, stores, etc., when a refund or replacement is refused. Even big box stores seen to respond rapidly when bad publicity enters the picture. :)
If you pursue it, please keep us in the loop. I'd sure like to know what kind of company Monoprice really is...... >:(
Can you document a refund or return? The shipping to return the cable is probably more than the cost of the cable but with that image I'd have a chat with their customer service and suggest that they replace the cable, post haste, without returning the bad one. There is a whole helluva lot of people at DC, CNET, and elseware, that should be appraised of the actions of Monoprice to make a bad deal right. The negative publicity alone should be all the incentive they need.
We have an investigative reporter at a local TV station and he has a team of volunteers contacting sellers, venders, stores, etc., when a refund or replacement is refused. Even big box stores seen to respond rapidly when bad publicity enters the picture. :)
If you pursue it, please keep us in the loop. I'd sure like to know what kind of company Monoprice really is...... >:(