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General Software Discussion / Re: Looking for Helpdesk/Incident Tracking software
« on: January 10, 2007, 03:13 PM »
Thanks for the suggestions psych and Ruffnekk.
We're also an Altiris partner, but the cost of implementing their helpdesk was prohibitive, and since we only need an extremely basic system, it would've been overkill for us.
Thanks for the link, Ruffnekk. A few of those do look promising. I'll post info on any of them I try.
We're also an Altiris partner, but the cost of implementing their helpdesk was prohibitive, and since we only need an extremely basic system, it would've been overkill for us.
Thanks for the link, Ruffnekk. A few of those do look promising. I'll post info on any of them I try.