Hi,

Thanks for using Zoho DB & Reports and for the nice post introducing it to your readers! Thanks for the Good Review too.
We are working on the Formatting and the help documentation right now which will be addressed very soon. Other issues that you have pointed out in "The needs improvement section" will also be addressed in our future updates.

Note: Support Methods also includes Toll Free where customers can contact us in the toll free number 888 900 9646 or send email to support "at" zohodb "dot" com where our support engineers will be happy to assist the customers.

Thanks & Regards,
Shibu Alexis
Zoho DB & Reports