Messages - m_s [ switch to compact view ]

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Hi Mouser,

Thanks for reaching out. I had a lot of fun on DonationCoder, and learned a lot. For a while I ran a computer coaching/support service, very much supported by the wisdom of the forums - when I got stuck, I reached out to everyone here, and received a lot of support and good advice. Thanks for that.

Back in 2006 I bought my first Mac, and so I stopped dropping by so much.

I still love the idea of the community, and appreciate all the work you've done in building it! I hope it lives long and prospers.

m_s / Ian

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Living Room / Re: Sleep/hibernate problems in Windows 7
« on: August 05, 2010, 04:10 PM »
Have now worked out that it seems to be a startup utility that messes things up - install it and the machine no longer sleeps, remove it and it sleeps like a baby.

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Living Room / Re: Sleep/hibernate problems in Windows 7
« on: August 05, 2010, 03:50 PM »
And whaddaya know?! Restored to the day after I did the full system restore, and it works perfectly again! So now running the necessary windows updates, and then will try to test whether it's any of these, or some HP system update that's causing the problem.

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Living Room / Re: Sleep/hibernate problems in Windows 7
« on: August 05, 2010, 03:38 PM »
Thanks for these responses. A short while after posting, we got in touch with the vendor's support people, whose opening response was 'Well, hibernate and sleep just don't work very well with laptops.' I couldn't believe this!

They recommended, and I did, a full system restore, and found that it worked perfectly for a day or so, sleeping and hibernating at will. But then it stopped working - dying every time, as before. I'm now thinking that it might have been one of the HP software updates that introduced the problem...  About to try rollback using system restore, and will report back in a while...

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Living Room / Sleep/hibernate problems in Windows 7
« on: July 26, 2010, 12:59 PM »
Hi guys, it's been a long time since I was here, but I know this is always a great place to get support when I need it!

And I do: We bought a new HP Pavilion dm1-1111ea laptop yesterday.  It comes with Windows 7 pre-installed, and I'm unfamiliar with the operating system (having now been a Mac man myself for the past 4 years).  I can't get the machine to sleep or hibernate.  When I try - by using the Shutdown menu item, pressing the power button, or closing the lid: all of which are set up to put it into Sleep Mode - the screen dims, but the fans keep running, and the harddrive continues to tick over.  I can't then get the screen to turn back on, and have to eventually kill the machine to get it working again.

I've done everything I can think of: fine-tuning power settings, doing a hard reset (battery out, power button down for 20 seconds, restart), updating all software and drivers, re-flashing the BIOS, and nothing at all has helped.

Can anybody offer any guidance?  Getting pretty desperate here...

Thanks!

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