This is not necessarily a bug with CHS and is perhaps more likely a bug with OO.

For a good long while, I've noticed that Open Office will hang. I use OO Text Writer, and Spreadsheet, and the problem happens with both.

After investigating, I discovered that OO is hanging when accessing the clipboard (cut/paste), and further investigating determined that most of the time OO is freezing (not responsive) and will become responsive again after (literally) 1 minute or more. It seems that sometimes OO is hanging and requires to be killed and restarted, although it is possible it will return after waiting much longer, I'm just not that patient, usually.

I also discovered that when OO freezes, usually CHS freezes (becomes unresponsive), as well.

I find that if I "Disable" CHS before starting OO, the freezing/hanging issue seems to NOT happen anymore. Perhaps it still does happen sometimes, but I haven't seen it.

So, it's a small possibility the problem is in CHS, but I'd guess the problem is more likely with OO. I haven't seen this problem using CHS with other programs.

In any case, I don't know how easy or how long it would take to troubleshoot this, but perhaps a previously requested feature for CHS would help for using CHS (with OO) in the meantime... That would be to give CHS the ability to disable itself when OO is running and has the clipboard (active). (same for when any other selected programs are running and active.)

I am using v 3.08.01

Since I last updated to this version, I have seen an issue that happens very frequently.

1) Right-click on SC Tray Icon and select "Grab selected region".
2) Click the "Gear" on the SC selection frame, and select "Object selection mode".
3) Select the desired object (IE Client Window) and let SC auto-size the frame to the object.
(Typically, I size the IE window so there is no left-right (Horizontal) scrolling required)
4) Click the "Gear" on the SC selection frame, and select "Capture Object with AutoScroll Now"
5) SC (usually) goes through the motions of scrolling the IE window correctly.
6) If SC didn't scroll the window correctly, then the captured image is incomplete (as expected). Usually forcing the "Focus" to the desired IE window and repeating the capture fixes this.
7) If SC DID scroll the window correctly, sometimes it will capture the image correctly, but sometimes it won't. Sometimes, I can try over and over, many times, and I continually get an incorrect image capture.

This has happened once in a great while with previous versions of SC, but with this version of SC, it happens frequently... about half the time.

Usually, when it fails, what I see is that the first (Top) frame of the capture is correct, and the lower frames that are scrolled into view are all (or mostly all) present, but some "bits" of the first (Top) frame are superimposed (overlaid) on-top of most (or all) of the lower frames.

Sometimes, it is big chunks of the first frame, and sometimes it is little-bits from the first frame.

Here is an example...
Using AutoScroll capture:



Using multiple Selected area captures and manually stitched together:



Here is the URL for the captured page:
example-captured-page


Please let me know if you need additional examples.

I wasn't planning to try the Beta version just yet, but if you think it might help, I'll try it.


Also, a minor point... After using SC to capture an IE9 page, sometimes it will leave a blue outline around (inside) the client area of IE as shown in the previous examples, and here:


This doesn't happen every time and I have seen it with previous versions of SC. Refreshing the IE page removes the blue outline.


Kevin

Running Windows 7 Home Premium x64 w/Media Center
Capturing from IE9 x64

... Just don't try to go backwards.

-mouser (May 06, 2011, 01:59 PM)

So I guess that the new version modifies the database structure in a way that makes the database incompatible with previous versions ...

I'll backup my current CHS folder and run with v2 ... I'll let you know if I find any issues.

Kevin