DonationCoder.com Forum

Main Area and Open Discussion => Living Room => Topic started by: mouser on May 01, 2010, 06:27 PM

Title: The conflict of interest that is Google
Post by: mouser on May 01, 2010, 06:27 PM
I post about this issue every once in a while (https://www.donationcoder.com/forum/index.php?topic=8364.0) because it seems to me to be such an obvious issue of concern, and yet doesn't seem to get much attention.

Google is *the* search engine of choice for much of the world -- and there is an absolutely fevered pitch and entire industry devoted to getting results at the top of the results returned by google for any given search.

While google boasts about being neutral in terms of how they rank results, increasingly, as google expands its business to every product line and industry, they are inserting their own products into their search results in order to promote their other products.

Here's there latest from http://www.downloadsquad.com/2010/05/01/google-now-integrating-its-own-google-health-service-into-your-s/ :

Thanks to a tip from Stuart we learned Google Health is now being integrated into health search results. For instance, if you Google search "hay fever," the top search result is Google Health. The health content is provided by A.D.A.M., an online provider of health content that is physician reviewed for consumers. Taking the number one spot for themselves, Google is making their move to be the source where consumers get their online health information and potentially dominate health search. I guess if you're Google, organic search results are whatever you want them to be.


[ You are not allowed to view attachments ]

There is a huge incentive for google to rank the results it returns in order to favor products it is involved in, and pages on which it serves ads (and thus profits from sending people to websites that use their ads).

This has just about reached the breaking point for me.  The bottom line is that I no longer believe that google can be trusted to return results that are most likely to be what i am searching for, but rather the results and rank of information displayed are being leveraged to further their market share.
Title: Re: The conflict of interest that is Google
Post by: superboyac on May 01, 2010, 06:40 PM
This has just about reached the breaking point for me.  The bottom line is that I longer believe that google can be trusted to return results that are most likely to be what i am searching for, but rather the results and rank of information displayed are being leveraged to further their market share.
i agree completely.  I also ranted about this just recently around here.  I was talking about how you can't really find the right thing in Google anymore, unless you know exactly what you want.  But if you know exactly what you want, what's the big benefit of google.  I find I use google more along the lines of a spell checker than a true engine.  For example, if I don't know if it's espn.com or espn.net, i'll just search for espn on google and go the the right site from there.  but in that case, what did google really help with?  I knew it was espn, so i was already 99% of the way there.  But if you were to search for "sports news" and it gave you espn on top, then google helped.  That was a poor example because sports news does go to espn, but that's obvious.  but if you searched for normal things, google is not that helpful.  you'll get a ton of nonsense sites that are purely seo optimized websites with vomit-worthy content.

Google has become the very thing that made google Google in the first place.  That's funny...
Title: Re: The conflict of interest that is Google
Post by: JavaJones on May 01, 2010, 07:55 PM
I disagree in terms of search results; I still find Google gives pretty relevant results in most cases, and certainly as good as or better than other search engines. I think any failing in its searchers is largely due to people trying to game the system. It's in Google's best interest to provide you something that is relevant to your search (ideally, of course, something that they also make money off of - but relevancy is still more important because without that you won't click). So it doesn't make much sense that they'd be intentionally skewing their search results so far in favor of commercial interests that they'd be losing relevancy compared to other search methods. They'd be stabbing themselves in the foot. I've seen a lot of comparisons of Google and other search engines, especially recently with Bing as a heavy competitor, and in the worst case it's a tie with Google, seldom if ever is Google soundly beaten in what is still its core strength.

As for the promotion of its own results, I agree that this is worrisome and a bit unprecedented as far as I know. What I'd like to see is perhaps an additional highlighted "non-organic search results" area, similar to ads, that shows "recommended content". Then, just as with the ads, those of us who don't trust Google's "recommendations", can ignore it and just look at the top search results. This approach would I think be most in keeping with past behavior.

However I'm not entirely convinced that Google isn't just using its own algorithms on its own content to determine relevancy. It's entirely possible that Google's page on hay fever is just full of more relevant content than any other page. Take "flu" for example. You'd think Google Health might come up tops for that too; it comes up at the top for "common cold" and "eczema". But not for flu. It's flu.gov that takes the top spot. Google Health *does* have a page on Flu, https://health.google.com/health/ref/Flu but it doesn't show up in their search results in the 5 pages I checked, and a search engine ranking tool I tested it on said it wouldn't come up at all. Odd, but lending credence to the possibility that it may be an organic ranking. Perhaps there is simply so much other info about the flu out there that ranks higher, that Google's just doesn't show up. Entirely possible given the recent flu hysteria. Then again I can't find any other terms listed in Google's full topic index: https://health.google.com/health/ref/index.html where Google Health is not the top result, but then I only tried a few of the ones in the A section. ;)

Thinking about this further, if you take a look at the actual search results for these terms, it does highlight Google Health, but with almost equal ranking (second horizontally on a list at equal level), you have links to the Mayo Clinic and more. Additionally if you visit the actual page it's almost more of a "meta" thing, with a brief description and then links to lots more resources. More of a "topic" in the search engine that is a dedicated page for more jumping off points. This is arguably a simple enhancement to the search service. In fact Bing is already doing this, and I think has been for longer than Google:

The search:
http://www.bing.com/search?q=common+cold&go=&form=QBLH&qs=n&sk=&sc=8-9
the first result brings you to this page:
http://www.bing.com/health/article/mayo-116994/Common-cold?q=common+cold

Notice Mayo Clinic, and the page has ads all over it (2 at top and a whole bunch down the side), whereas Google's has zero ads (unless you consider the Medline link on the left to be an ad). So I'm starting to wonder, where is the profit motive for Google? Especially when you compare to what Bing is doing. In fact, once again it seems like Google is doing what another engine is doing, but better and cleaner, with less commercial crap. Kind of turns this whole thing on its head...

Also interesting is that if a search result matches for a Google Health topic, you can visit it without having an account. But if you simply visit www.google.com/health you are asked to sign up with your Google Account, indicating it's more about the health records than general health info.

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on May 01, 2010, 08:11 PM
JJ,

let me see if i can convince you of where i think you are making a mistake in your reasoning.

You say:
It's in Google's best interest to provide you something that is relevant to your search

I think this is generally right.. Or rather, i agree that ONE of their main interests is in providing results that you find more useful than the results from the competing search engines.

If they started returning completely ridiculous results that were clearly all about advertising and no real content, and if their results reallllly became obviously bad, they would be shooting themselves in the foot because people would *eventually* stop using google, despite all of the innate forces of momentum and reputation that help preserve their marketshare.

However, companies are rarely ever so stupid as to leverage their monopolistic or other advantages to this extreme that would obviously drive away customers.  Instead, they simply use their incestuous relationships and leverage and marketshare to put their fingers on the scales a little, enough to make a huge profit without scaring away customers.

Consider this hypothetical thought experiment:
Somewhere in google labs the people trying to improve search do a study and find out that academic pages and pages without advertisements are much much more relevant to almost every search than pages with ads.  And furthermore, that this is especially true for health issues, mortgage and finance and loan issues.  The solution is obvious, penalize the ranking of pages with ads on them.  The researchers running the study propose the change to the google search algorithm, and note that this change will make the google results more relevant and useful to people, but will cost google about 100 million dollars a day in ad revenue.  Now you tell me what you think the google corporation board of directors, etc. would say about this proposed change?  you think they would welcome it with open arms, or you think they would find a way to justify not implementing it?  I suggest the answer is hell no they wouldn't implement that change -- not at long as google doesn't have a viable competitor that people would switch to if they didn't.

This is the conflict of interest that happens when you are a company making oodles money when people visit certain sites and not others.  And it's even worse when some of those sites that you have an interest in sending people to are sites you own that make you even more money if you drive traffic to them.  It's true that google has an incentive to produce "relevant" results, but they also have a very high incentive to promote their own pages and products, and send people to pages with google ads on them.  Two incentives that conflict.. otherwise known as a "conflict of interests".
Title: Re: The conflict of interest that is Google
Post by: JavaJones on May 01, 2010, 08:49 PM
Yes, Google has a profit motive, no doubt about it. That's part of being a publicly traded company in this economy. What is interesting and - I think deserves recognition - about Google is that they do a pretty good job most of the time of balancing the profit with the information and quality of service. More often than not when I see someone pointing the finger saying Google is doing something purely or even largely for profit, when I look at it, it just doesn't seem that way if you consider the whole picture and all evidence. Particularly in this case if you notice the fact that there are no ads on those pages, and compare that to Bing.

If nothing else, Google may not be "as good as it could be", but in most cases it's a lot better than anyone else still, and that's unfortunately all we can expect a lot of the time. Though we can hope for more. :D

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on May 01, 2010, 08:51 PM
What is interesting and - I think deserves recognition - about Google is that they do a pretty good job most of the time of balancing the profit with the information and quality of service.

Fair enough, i can't disagree with this (not yet at least.. we shall see what the future holds).

I have never claimed that google was anything but better than the rest of them.. I just don't think that's saying all that much.
Title: Re: The conflict of interest that is Google
Post by: J-Mac on May 02, 2010, 02:16 AM
When Google takes the top spot for themselves, in most cases it seems that all they are doing is knocking Wikipedia down to second.  ;D

Seriously though, I completely agree about most top results being - as superboyac called it - "vomit-worthy" content. I realize that there is more and more data for search engines to sift through but the drek that makes the first page or two of results for just about any topic you search is getting to be tough to take.

Jim
Title: Re: The conflict of interest that is Google
Post by: Renegade on May 02, 2010, 07:55 AM
I agree.

I do a lot of tech searches, and the overwhelming results I get are total dog shit.

And guess what all the dog shit sites are? Screen scraping Google ad sites. They have no original content, and are useless. Again, and again, and again... There are a huge number of sites that scrape MSDN and other sites and just puke out those results. Google serves them up all the time.

And quite often, I will be searching for something that I KNOW is at some web site like the Code Project, but I'm just too lazy to type in "codeproject Ctrl+Enter" then type the search when I can hit "Ctrl+k" then type the search... The results Google returns are mostly crap.

Google ceased to be about relevance a long time ago. They're doing the "not evil" thing for their stock holders ==> maximizing profits.

Mouser, I'm with you! I'm also glad to see that I'm not the only person that isn't enthralled by Google to the point of blindness.

Title: Re: The conflict of interest that is Google
Post by: mitzevo on May 02, 2010, 08:03 AM
For powerusers, finding info on most search engines is a POP. If you think google is not-so-good, check out baidu.
Title: Re: The conflict of interest that is Google
Post by: iphigenie on May 02, 2010, 08:52 AM
As someone who has been involved in search, the only way in which google can be considered "relevant" is because it is the default - people are used to it and its quirks and all the noise in it
Title: Re: The conflict of interest that is Google
Post by: Stoic Joker on May 02, 2010, 09:41 AM
...And here I thought it was just me being to picky. I almost always use quotes & plusses when doing a search to quickly target error messages or APIs that I'm researching. Because less is more (results wise) for that type of search.

But yes, lately the usless crap links even when doing some thing extremely specific is quite annoying - I've even resorted (with great success) to using Bing a few times when Google just gave solid crap for results (e.g. two banner farms & a drive by).
Title: Re: The conflict of interest that is Google
Post by: JavaJones on May 03, 2010, 12:02 AM
Ok, so is Bing demonstrably and consistently better? If not, what is? Is this a systemic problem in the search market, or unique to Google?

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: J-Mac on May 03, 2010, 12:17 AM
Ok, so is Bing demonstrably and consistently better? If not, what is? Is this a systemic problem in the search market, or unique to Google?

- Oshyan

I'd say a little of both. But since Google is the gorilla at the table it has a bigger impact than any others.

Jim
Title: Re: The conflict of interest that is Google
Post by: JavaJones on May 03, 2010, 12:23 AM
All I'm looking for is alternatives. If Google is bad (debatable, and not really true in my experience), then what is good? And if nothing is good, yet Bing and others are spending *100s of millions of dollars* on this problem, then maybe Google isn't doing so bad afterall?

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: zridling on May 03, 2010, 08:04 AM
I suppose it depends on what is linked to what. Google Health along with WebMD are massive link dumps, are they not? The more links, the higher the ranking? Besides, each of those Google Health topics are well outlined without ads unlike the others listed.
____________
I'm no Google guru, but I can consistently find things (answers) that others at work and in my family cannot for some reason. Several times I've diagnosed my own medical problems after several doctors gave me erroneous advice. In each case, I sent them a letter telling them how I found the correct information that cured my problem, and suggesting they use this new thing called "the internet" or get better training. (I couldn't afford a followup visit to tell them in person.)
Title: Re: The conflict of interest that is Google
Post by: Renegade on May 03, 2010, 10:07 AM
A number of years ago Google was being abused by the SEO crowd. They reacted and put an end to a lot of it, it not most.

However, given the amount of effort that Google put into that, and the time since they obliterated it, it is fair to say that if it is in the SERPs now, then it's there because Google wants it there.

Now, given that there are a large number of sites that screenscrape most of their content, I can only assume that this is because Google allows it. They serve Google ads, unlike the sites that they scrape content from.

Let me repeat that.

The screen scraping sites scrape their content from sites that do not serve Google ads, then they use Google ads.

Let me repeat that again...

The screen scraping sites scrape their content from sites that do not serve Google ads, then they use Google ads.

Hmmm... Some things just make you wonder a bit.

For those out there looking to make a fast buck, there's an easy way that not a lot of SEOs have caught onto yet. This is definitely blackhat stuff, and very relevant right now. It works.

Why does it work?

Because Google would rather give you the same content from a site that serves up their ads than from a site that they will not make any money from.

Now, it is perfectly possible that I'm wrong about the motivation and that Google has simply screwed up massively... But the facts there all point to it.
Title: Re: The conflict of interest that is Google
Post by: JavaJones on May 03, 2010, 12:35 PM
I'm curious whether there is conclusive evidence that the "scraped" sites that have Google ads on them are higher ranked because of the ads, or because they *aggregate* content from other sites. If their site content is entirely irrelevant I would not expect them to rank high, and if they do I would definitely view that very suspiciously. But if instead these sites are simply stealing high-ranking content from multiple other sites and aggregating it, it makes sense (although it is a sad perversion of the valuation of content and "relevancy" in Google's algorithm) that these sites would rank higher than the multitude of sites they're stealing from.

I'm interested to see some specific examples of these sites so I can see for myself, both the high-ranking adwords aggregation sites, and the source sites they're apparently stealing from. If all this is going on, then at best it's a weakness in Google's algorithms, and at worse it's downright, straightforward corruption on Google's part. I'd like to know which.

Of course there's always the possibility that Google just doesn't have enough motivation to fix their results since they do in fact make money on these sites, so it could be an error of negligence rather than the even nastier explicit promotion of such sites, but regardless still a morally dubious approach to content ranking and product development/progress (or lack thereof).

Then again if Google started penalizing aggregation sites en mass (assuming there was no easy way to actually single out the true content stealing sites), I'm sure there'd be a big outcry from some major, legitimate aggregation sites. Often times it seems Google is in-between a rock and a hard place as far as how it tunes its search results. They've been sued multiple times by site owners who feel they're entitled to enjoy their high rankings forever, and accuse Google of changing their algorithms just to spite them or to promote something that Google themselves make more money off of. Often times these changes are ostensibly (Google claims) to help combat spammers, so it's always a tricky thing when you start tinkering with "dumb but unbiased" algorithms to try to make them smarter than those gaming the system. There are often civilian "casualties"...

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on May 03, 2010, 12:48 PM
Of course there's always the possibility that Google just doesn't have enough motivation to fix their results since they do in fact make money on these sites, so it could be an error of negligence rather than the even nastier explicit promotion of such sites, but regardless still a morally dubious approach to content ranking and product development/progress (or lack thereof).


i dont think they have to engage in explicit promotion of these sites -- in fact they probably have a weak effort to occasionally go after the worst offenders.  but that's just standard operating procedure for corporations and government programs and every other organization that has an incentive to look the other way when abuses are occurring.  this isn't a superhero comic with arch villains whose goal is to destroy mankind.

google is making billions off of these sites hosting their ads -- these sites are the geese that are laying the golden eggs.   i return to my hypothetical example above - while it's important to make an occasional public showing of going after such sites, it's also important to their business model to never make any drastic changes that would substantially decrease their revenue stream.

Title: Re: The conflict of interest that is Google
Post by: JavaJones on May 03, 2010, 01:01 PM
I think it's rather presumptuous to conclude that these sites account for a significant portion of Google's revenue. Do you know if there are any statistics about that? Maybe someone has done studies?

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on May 03, 2010, 01:36 PM
that's a good point, i have no idea what share of their revenue comes from where.  would be nice to know.
Title: Re: The conflict of interest that is Google
Post by: 40hz on May 05, 2010, 04:36 AM
I'm always curious why I keep hearing the argument that Google is tweaking its algorithms to favor its own offerings.

Why would they need to?

Since Google (and only Google) knows exactly how their search engine works, who is in a better position to engineer a web page for maximum visibility and ranking than Google?

That's the problem with SEO strategies. Most of them are based  on some combination of common sense, deductive reasoning, and observation. Many also include a healthy dose of wishful thinking.

This leads to a fundamental problem:

For Google, SEO is an exact science. For everybody else - it's an educated guess.

Small wonder Google can precisely place a 'hit' anyplace they want in their rankings.

Mouser said it best. There is a conflict of interest that Google is never going to be able to get completely around as long as their business works both sides of their search engine.



Title: Re: The conflict of interest that is Google
Post by: Stoic Joker on May 05, 2010, 05:47 AM
That's the problem with SEO strategies. Most of them are based on some combination of common sense, deductive reasoning, and observation. Many also include a healthy dose of wishful thinking.
That reminds me of my favorite response when the brass start asking (or pondering aloud) about what if any SEO we should start shoveling money at. I usually reply: How do you recon they get all 400 folks that paid for their services to fit in the Top Ten of the same category?

This leads to a fundamental problem:

For Google, SEO is an exact science. For everybody else - it's an educated guess.

Small wonder Google can precisely place a 'hit' anyplace they want in their rankings.
Now there's one I never thought of, and it does indeed make perfect sense.
Title: Re: The conflict of interest that is Google
Post by: 40hz on May 05, 2010, 07:06 AM
that's a good point, i have no idea what share of their revenue comes from where.  would be nice to know.

Advertising accounts for 97% of Google's revenue according to their 2009 annual report. It appears the AdWords and AdSense combo is what's paying the bills.

The full details of how it works can be found under the heading How We Generate Revenue on pages 37-39.

Screen shot of financials below - click to expand:

[ You are not allowed to view attachments ]



Sorry for the GIF. But if you try to copy any of Google's report to the clipboard, it drops all the spaces between words for some reason, making it very hard to read.

 :)
---------------------------------
Addendum:

I've got Google's whole 2009 annual report on PDF if anybody wants it. It butchers in at 1.15Mb (for 132 mostly text pages) which is why I hesitated to upload it. It's a mildly interesting read. I learned a thing or two by skimming it. The 'how we make money' section I mentioned above was particularly enlightening. But there's nothing in it that really surprised me other than the size of Google's reported revenue stream.

Gadzooks! I knew they were making money... but I had no idea they were making that much money.
 ;D
Title: Re: The conflict of interest that is Google
Post by: JavaJones on May 05, 2010, 11:58 AM
I know their revenue comes almost entirely from ads, that's well understood. The bigger question for me is what the revenue split is between various types of pages. That's something I doubt we'd see them publicly disclose though. While the above numbers are interesting, the difference between "Google websites" and "Google network websites" doesn't begin to cover the granularity we need to understand the points through this conversation.

I do however agree with your previous point, and it's a good insight, that Google of course understands their own algorithms better than anyone else could, and so should be able to place a page tops in the rankings if they choose.

I certainly never disagreed that there is huge potential for abuse here. There is huge potential for abuse in having a central government, too, but few are advocating for its total dissolution; just appropriate controls, checks and balances. Theoretically we already have those checks in place with monopoly/antitrust legislation, etc. for corporations.

In any case I'm just not sure how much abuse is actually going on right now. But again the potential is there and is well worth concern.

- Oshyan

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: superboyac on May 05, 2010, 12:17 PM
Wow, they make over $20 billion from advertising??  I would LOVE to see the breakdown of that and learn how it all works.
Title: Re: The conflict of interest that is Google
Post by: 40hz on May 05, 2010, 12:30 PM
The bigger question for me is what the revenue split is between various types of pages.

I'm not sure what you're asking here. AdWords is where Google makes it's big money.

But if you want to know what the split is among the advertisers who are in the AdWords program, you're right in assuming Google isn't ever going to share that information. Especially since AdWords is an auction based "pay to play" system. Not allowing advertisers to obtain what economists call "perfect information" prior to placing a bid generally results in higher bids all around. And that's good for Google.

That's the sort of stuff that usually falls under the heading of Company Proprietary Private and gets a big honkin' blue CONFIDENTIAL stamp on it.

If they told ya - they'd have to kill ya!  ;D

-------


@superboyac -
Yeah,...Bloody Damn huh?
Like I said - I knew they were doing good, but I never knew it was that good.

 :)


Title: Re: The conflict of interest that is Google
Post by: JavaJones on May 05, 2010, 12:33 PM
Yes, of course I don't expect Google to actually disclose that info. But it's the only way questions like how much money the "screen scraping" sites make for Google will ever be answered. That discussion earlier in the thread is what I was referring to.

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: 40hz on May 05, 2010, 12:37 PM
I feel much the same way about the 'Singularity' event leading up to the Big Bang.

But I expect we'll probably get an answer to that question sooner. :) ;)



Title: Re: The conflict of interest that is Google
Post by: Tuxman on May 05, 2010, 09:34 PM
I'm not sure what you're asking here. AdWords is where Google makes it's big money.
Wasn't it the combination of AdSense and Analytics (which is actually not even legal in some countries but no-one really cares)?
Title: Re: The conflict of interest that is Google
Post by: Gwen7 on May 06, 2010, 07:41 AM
almost anything is illegal somewhere in this world if you look hard enough.

try not to lose too much sleep over it. :)  
Title: Re: The conflict of interest that is Google
Post by: mouser on October 26, 2010, 07:18 PM
An interesting infographic suggesting that Google is a monopoly drowning in conflicts of interest:
http://www.scores.org/graphics/monopoly/

Found on http://www.boingboing.net/2010/10/26/infographic-is-googl.html
Title: Re: The conflict of interest that is Google
Post by: mahesh2k on October 29, 2010, 01:07 AM
I'm curious whether there is conclusive evidence that the "scraped" sites that have Google ads on them are higher ranked because of the ads, or because they *aggregate* content from other sites.

Yousaytoo.com, and similar other autoblogs fetch content from member blogs to earn money from google adsense. Scraper sites aka autoblogs do run google adsense and earn lot of bucks. You can check the rank of sites like yousaytoo, and similar other autoblogs(scraper sites).
Title: Re: The conflict of interest that is Google
Post by: mouser on October 31, 2010, 01:34 AM
Amen:

http://tech.slashdot.org/story/10/10/30/1735244/Is-Google-Polluting-the-Internet

"In 1998, Larry Page and Sergey Brin made a promise: 'We believe the issue of advertising causes enough mixed incentives that it is crucial to have a competitive search engine that is transparent and in the academic realm.' Now, Micah White writes in the Guardian that the vast library that is the internet is flooded with so many advertisements that this commercial barrage is having a cultural impact, where users can no longer tell the difference between content and advertising, and the omnipresence of internet advertising constrains the horizon of our thought. And at the center of it all, with ad space on 85% of all internet sites, is Google. In the gleeful words of CEO Eric Schmidt, 'We are an advertising company.' The danger of allowing an advertising company to control the index of human knowledge is too obvious to ignore, writes White. 'The universal index is the shared heritage of humanity. It ought to be owned by us all. No corporation or nation has the right to privatize the index, commercialize the index, censor what they do not like or auction search ranking to the highest bidder.' Google currently makes nearly all its money from practices its founders once rightly abhorred. 'Now it is up to us to realize the dream of a non-commercial paradigm for organizing the internet. ... We have public libraries. We need a public search engine.'"
Title: Re: The conflict of interest that is Google
Post by: andykeating on November 12, 2010, 03:56 AM
google is not doing charity here..right..so they have to also earn..and earning through ads is the best source.. and why people are giving ads more on google beacuse it has reached the best position due results quality..everyone prefer google search..
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 12, 2010, 04:13 AM
+1 mouser!

The danger of allowing an advertising company to control the index of human knowledge is too obvious to ignore

Wow. That's an understatement.

There's been so much research done on advertising psychology and propaganda that it's simple for any company like Google to pick up from there and really do a lot of damage. It's simply too much power.
Title: Re: The conflict of interest that is Google
Post by: Curt on November 12, 2010, 07:08 AM
Hmm... I don't care too much how it all works. I mean, $20 billion from advertising, is how it works... they're not going to change anything unless they'll make at least the same profit.

What is frustrating me the most is, the limited number of search results (and a consequence of this limit). I can become so infuriated when I first read something like "1.234.567 results", but then they NEVER show you more than approx 1.000 results. And the page I was looking for, was not part of these 1.000 because the subject was just a little too popular for my not-quite-so-popular site to be among the listed results.

This is the exact same path that has been taken by YouTube and so many others. You cannot search for whatever you like, unless you 1) already have visited the wanted page / file before so you maybe can remember what terms to use to narrow the search, or 2) will settle with what answer is already the most popular.

Catch 22, I think.

One consequence is  that too often we can only know what is popular
-and that is an extremely dangerous path for the future!
Title: Re: The conflict of interest that is Google
Post by: rxantos on November 12, 2010, 12:55 PM
One thing of monopolies, they are always abused. I guess is just human nature, or more likely corporate nature. A corporation, by nature, is an egoistical being whose only purpose is to devour as much as possible for the longest time possible.
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 12, 2010, 06:34 PM
<rant>
I hate to say, "I told ya so...," but I did and I remember being raked over the coals by some as a conspiracy buffoon because of my warnings.  Anyone that knows me knows I have had concerns about Google doing exactly this, i.e, having the power to manipulate knowledge and using it for their benefit, for some years now.  I previously pointed out the validity of Lord Acton's profundity.   I have no desire to rub anyone's nose in this and all those that were antagonistic will remain anonymous.  There is no need to try and search this forum for those threads.  Due to Providence (or call it "luck," if you prefer) all of those threads were wiped out a while back by me (the DC staff had nothing to do with those events), but that's all I need to say about that. 

I have no axe to grind, but I hope now I won't be written off as some nut case.  The threats that were real years ago are more real today.  Frankly, I'm not worried near as much about what Larry and Sergey are doing as I am when (not if) some Administration usurps Google's autonomy for less-than-benevolent purposes.  It is only a matter of time and History, itself is my star witness.  "Power corrupts.  Absolute power corrupts absolutely."  Human nature will allow nothing else unless that "power" is kept under good regulation by love.  Ignore these facts and one day you are going to be unpleasantly surprised.  Ask the folks in the Warsaw Ghetto among others.

'Nuff said.   :)
</rant>

I really don't worry about Big G that much anymore.  I don't use it (directly) except on rare occasions.  Have been using the Scroogle Scraper (http://www.scroogle.org/cgi-bin/scraper.htm) for years.  Every now and then I get a message from them announcing Big G has changed their algorithm.  A day or two later, Scroogle is back online.  I have also had some pretty good success with the old Clusty (http://search.yippy.com/), which is actually Yippy (http://search.yippy.com/) now.

I wonder if the way Scroogle (http://www.scroogle.org/cgi-bin/scraper.htm), (actually, this is the "Scroogle Scraper" site) works has any bearing on what is returned?  I don't think so, but I was wondering if anyone else did?  Anyone know?
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 12, 2010, 08:20 PM
+1 CodeTRUCKER.

I have a formal education in logic and argumentation. Conspiracy theories are often dismissed outright for one reason or other, but as of late, I've started to rethink some of the logic and metaphysics behind the general attacks on conspiracy theories (and a range of other topics as are applicable).

I've come to a sort of mid-way where I can see some limitations in the logic used, and some rather hasty uses of logic that fail to address the issues.

It seems to me that very often whether or not there is any intent behind a conspiracy is largely irrelevant. However, it is the intent portion of the conspiracy that is usually attacked, and rather easily.

Historicism (http://en.wikipedia.org/wiki/Historicism) has been debunked along with philology (http://en.wikipedia.org/wiki/Philology), but that doesn't stop people from taking Nietzsche (http://en.wikipedia.org/wiki/Friedrich_Nietzsche) seriously. Among those debunking it are Karl Popper (http://en.wikipedia.org/wiki/Historicism#Karl_Popper) and C. S. Lewis (http://en.wikipedia.org/wiki/C._S._Lewis), both intellectual juggernauts not lightly to be dismissed.

Still, it is precisely those patterns in history that in the practical world we see repeated. Logic be damned. It happens. We're talking about inherently stochastic processes, so any degree of logic will eventually meet with some form of paralysis. Logic throws up its hands in defeat in the face of pure chaos (the study of chaos is another matter though). (Incidentally, this is why "brute force" attacks are used -- because strong encryption maximizes the randomness of the stored data and the only approach to it is to start at the beginning of all possibilities and work ones way to the end.)

But those patterns exist. Whether there is intent behind them or not, they are there.

So while we may smugly sit back, confident in our pretty logic that the "conspiracy" is false and nothing more than the ravings of a madman, it doesn't change the reality. Something *is* happening.

As an analogy, consider the typical ways that people think about morality and ethics as being the standard fare for logic and reasoning in the Karl Popper anti-Historicism vein of things. Then consider Carol Gilligan's arguments for relationship-oriented morality and ethics as she puts forth in "In a Different Voice (http://en.wikipedia.org/wiki/In_a_Different_Voice)" as being more like the way in which conspiracy logic works. (I am aware of the possible connotations there, so please do not read into that anything more than what I am saying. I am not trying to demean conspiracy logic or relationship-centric morality. I am merely trying to frame the system, or different systems, in a relationship to each other.)

So what we end up with is a matter of perspective or a matter of dealing with situations using different systems.

Any logician worth a damn will tell you that some problems cannot be solved using some systems of logic.

This is detailed in Gödel's incompleteness theorems (http://en.wikipedia.org/wiki/G%C3%B6del%27s_incompleteness_theorems).

Well, I may be making some assumptions (that it is applicable to humans and/or history) and jumping a few steps, but close enough. For an overview of what I am skipping over see here (http://en.wikipedia.org/wiki/Mechanism_%28philosophy%29#G.C3.B6delian_arguments) and here (http://en.wikipedia.org/wiki/Minds,_Machines_and_G%C3%B6del) and here (http://en.wikipedia.org/wiki/The_Emperor%27s_New_Mind). Perhaps the most telling is Penrose's conclusion:

Penrose presents the argument that human consciousness is non-algorithmic, and thus is not capable of being modeled by a conventional Turing machine-type of digital computer.

Well, let's just assume that human's are just very good at switching logical systems, and that's their core logical system. Problem solved. :)

Anyways, that's the quick summary on why I believe that quick dismissal of conspiracy theories is premature. (I'm still waffling on a few things, but whatever. I'll make up my mind eventually. That is unless I'm inconsistent. Or maybe because I'm incomplete... ;) )

Title: Re: The conflict of interest that is Google
Post by: Tuxman on November 12, 2010, 08:26 PM
BTW, as I recently have read something about "20 years of WWW":
The WWW (Google's reason to exist) was developed on a NeXT. So, maybe, we shall blame Apple?
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 12, 2010, 08:29 PM
BTW, as I recently have read something about "20 years of WWW":
The WWW (Google's reason to exist) was developed on a NeXT. So, maybe, we shall blame Apple?

Naw, I think if there is anyone to blame, it is ourselves.  And I quote, "
I am persuaded the only reason bad men have succeeded is not because good men have done nothing, but that good men did not do enough."
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 12, 2010, 08:43 PM
+1 CodeTRUCKER.
...
Penrose presents the argument that human consciousness is non-algorithmic, and thus is not capable of being modeled by a conventional Turing machine-type of digital computer.

Well, let's just assume that human's are just very good at switching logical systems, and that's their core logical system. Problem solved. :)
...

Hey Man, you've outlined my next week's study outline.  ;D

The funny thing is I was pondering the subject of "logic" just yesterday and today [Cue Twilight Zone theme].  After some cogitation on the issue, I was struck that "logic" was illogical.  :o  Unfortunately, my post would be about twice the length of your missive, so I will try to distill it and get back to you.  In the meantime, here is a smattering...

If...
A = B
and
B = C
then
A = C

... see anything wrong with this?

Maybe I'm not seeing everything (the emperor's new clothes, perhaps), but it seems ludicrous to me (and the man who originally brought this to my attention).  It says nothing!  The "then" is already contained in the equation.  Nothing new is learned, nor proven at all.  At best, it is redundant.

Anyway, thanks for a substantive reply.
Title: Re: The conflict of interest that is Google
Post by: KynloStephen66515 on November 12, 2010, 09:18 PM
@complearning123

Please refrain from double/tripple posting in the future  :D
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 12, 2010, 09:25 PM
If...
A = B
and
B = C
then
A = C

... see anything wrong with this?

Maybe I'm not seeing everything (the emperor's new clothes, perhaps), but it seems ludicrous to me (and the man who originally brought this to my attention).  It says nothing!  The "then" is already contained in the equation.  Nothing new is learned, nor proven at all.  At best, it is redundant.

Well, it is informative in a way. It's a definition in a logical system. That is, it is trivial.

Now, I'm not really sure what you're finding ludicrous, but if you're finding it ludicrous in the "common sense" way, then I'd have to say you're right. A = C does not follow. Here's an example of what I mean:

(A) I am (B) white.
(B) White is (C) a color.
(A) I am (C) a color.

For those programmers among us, this is obvious in another context: value vs. reference.

e.g.

int a = 1;
int b = 1;
int c = 1;

Now, this is true:

a == b

So is this:

b == c;

So is this:

a == c;

But that's a value comparison. But if we are talking about references, a is not b is not c is not a.

Here's a simple example (really for others reading):

Code: C# [Select]
  1. int a = 1;
  2. int b = 1;
  3. int c = 1;
  4.  
  5. textBox1.Text += "a==b is " + (a == b).ToString() + "\r\n";
  6. textBox1.Text += "b==c is " + (b == c).ToString() + "\r\n";
  7. textBox1.Text += "c==a is " + (c == a).ToString() + "\r\n";
  8.  
  9. Form x = new Form();
  10. Form y = new Form();
  11. Form z = new Form();
  12.  
  13. textBox1.Text += "x.Equals(y) is " + (x.Equals(y)).ToString() + "\r\n";
  14. textBox1.Text += "y==z is " + (y == z ).ToString() + "\r\n";

Which yields this result:

a==b is True
b==c is True
c==a is True
x.Equals(y) is False
y==z is False

a, b, and c are all value based, where x, y, and z are all reference based. Again, different systems apply to different things.

Anyways, I do tend to get carried away with logic. It's just so much fun~! :D

Title: Re: The conflict of interest that is Google
Post by: tomos on November 13, 2010, 10:14 AM
Please refrain from double/tripple posting in the future  :D

totally off-topic: I've started doing that lately too* - it can make for cleaner/clearer read for others imo.
Same with email (especially work but even with private), I now stick to one subject (with an appropriate subject line of course!)

* not trying to boost my post count, I swear!
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 13, 2010, 10:17 AM
* not trying to boost my post count, I swear!

Post whore~!
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 13, 2010, 10:18 AM
* not trying to boost my post count, I swear!

Dirty post whore~!
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 13, 2010, 10:18 AM
* not trying to boost my post count, I swear!

Just kidding~! :P
Title: Re: The conflict of interest that is Google
Post by: Tuxman on November 13, 2010, 10:56 AM
*push*
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 13, 2010, 12:14 PM

* not trying to boost my post count, I swear!

I am!  :eusa_dance:
Title: Re: The conflict of interest that is Google
Post by: J-Mac on November 13, 2010, 01:12 PM
@complearning123

Please refrain from double/tripple posting in the future  :D

Huh?  Did I miss something?   :huh:   :tellme:

Jim
Title: Re: The conflict of interest that is Google
Post by: J-Mac on November 13, 2010, 01:20 PM

The funny thing is I was pondering the subject of "logic" just yesterday and today [Cue Twilight Zone theme].  After some cogitation on the issue, I was struck that "logic" was illogical.  :o  Unfortunately, my post would be about twice the length of your missive, so I will try to distill it and get back to you.  In the meantime, here is a smattering...

If...
A = B
and
B = C
then
A = C

... see anything wrong with this?

OK, I am definitely NOT schooled formally in logic or philosophy, but I do remember seeing this before - isn't that called syllogistic logic or syllogistic reasoning, something like that?

Thank you.

Jim
Title: Re: The conflict of interest that is Google
Post by: KynloStephen66515 on November 13, 2010, 04:19 PM

* not trying to boost my post count, I swear!

I am!  :eusa_dance:

o noes!
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 13, 2010, 07:08 PM
If...
A = B
and
B = C
then
A = C

... see anything wrong with this?

OK, I am definitely NOT schooled formally in logic or philosophy, but I do remember seeing this before - isn't that called syllogistic logic or syllogistic reasoning, something like that?

Kind of. You're right because the above is a syllogism (http://en.wikipedia.org/wiki/Syllogism), but the general term is "symbolic logic" or "propositional logic (http://en.wikipedia.org/wiki/Propositional_logic)" or "formal logic". It all really depends and isn't really important.

Strictly, "and" is usually expressed by "&" or the union symbol (∩ and sometimes written ^ though ^ is better reserved for exponents) while "then" is expressed by a right-pointing arrow (→ or hacked as -> or -->). Different texts will use different sets of symbols, and usually they are defined at the start, though it's not unusual to get dropped into some formal logic and need to sort out exactly which symbols mean what. For example, the exclusive conditional operator, "if and only if", uses the bidirectional arrow, ↔, and sometimes is written as "iff". However, it wouldn't be unusual or unexpected to see it written as <->.

A lot of that is because ASCII doesn't include symbols for all the mathematical operators or because writers are too lazy to use them or don't have any way to use them. Thank God for Unicode~! :D

If anyone is interested in logic, or more specifically argumentation and informal logic, I would strongly recommend getting a copy of "The Art of Deception" by Nicholas Capaldi (http://www.amazon.com/Art-Deception-Introduction-Critical-Recognize/dp/0879754249). The full title is:

The Art of Deception: An Introduction to Critical Thinking : How to : Win an Argument, Defend a Case, Recognize a Fallacy, See Through a Deception, Persuade a Skeptic, and Turn Defeat into Victory

Capaldi is an Italian monk who taught informal logic at a university and was frustrated by students not being able to "get it", so he wrote a book on informal logic that takes the opposite approach. The result is a wonderfully written, humorous, and informative book that truly is a classic.

The section on the ad baculum (http://en.wikipedia.org/wiki/Argumentum_ad_baculum) argument is wonderful. :D "...there is no better way..."
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 13, 2010, 07:43 PM
...
Anyways, I do tend to get carried away with logic. It's just so much fun~! :D


Ah!  Now we know what to do when we want to get Renegade to come out of his shell.  (http://www.thumpertalk.com/forum/images/smilies/professor.gif)
Title: Re: The conflict of interest that is Google
Post by: kyrathaba on November 13, 2010, 09:06 PM
I took one logic course in college.  Really enjoyed it.  Need to review, though (it's been twenty years ago).
Title: Re: The conflict of interest that is Google
Post by: mouser on November 19, 2010, 05:55 PM
Paper discussing ways in which google rigs the search results to put themselves at the top:
http://www.benedelman.org/hardcoding/

Hard-Coding Bias in Google "Algorithmic" Search Results
Benjamin Edelman - November 15, 2010

I present categories of searches for which available evidence indicates Google has "hard-coded" its own links to appear at the top of algorithmic search results, and I offer a methodology for detecting certain kinds of tampering by comparing Google results for similar searches. I compare Google's hard-coded results with Google's public statements and promises, including a dozen denials but at least one admission.

[ You are not allowed to view attachments ] (http://www.benedelman.org/hardcoding/)

from http://tech.slashdot.org/story/10/11/19/234216/Hard-Coded-Bias-In-Google-Search-Results
Title: Re: The conflict of interest that is Google
Post by: kyrathaba on November 19, 2010, 06:03 PM
It just goes to show that when a given company becomes this prominent in cornering any sort of market (could be automobiles, oil, etc., but in this case happens to be searches), it leads to abuses.
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 19, 2010, 06:08 PM
I recently read an article about Google-Analytics "myths."  The gist of it was given a number of competitors which are local to each other, the data from G-A will manipulate the search results to "Big G's" advantage.  

Consider merchants, "A," "B," and "C."  If "C" generates more revenue for Google than either "A" or "B," the search results are manipulated to send more business to "C" even though it takes customers away from "A" and "B," but this knowledge is never communicated to them, for obvious reasons.  

I'll post back, if I can find the article.
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 19, 2010, 06:23 PM
It just goes to show that when a given company becomes this prominent in cornering any sort of market (could be automobiles, oil, etc., but in this case happens to be searches), it leads to abuses.

Lord Acton (http://www.answers.com/topic/john-dalberg-acton-1st-baron-acton) was right... "Power tends to corrupt, and absolute power corrupts absolutely."
Title: Re: The conflict of interest that is Google
Post by: JavaJones on November 19, 2010, 06:59 PM
Do I get a badge for "Google Apologist" if I say that "bias" article is, er... BS? :D Well, I guess it depends on how you look at it. The way I've always thought of it, these "results" at the top are not actually search results, they're "info widgets" that *directly* provide potentially relevant info in case that will answer the user's question without actually having to visit a separate site. This is exactly like Google's "widgets" that can process equations or do unit conversions for you. I doubt that Yahoo or any other company would be willing to let them scrape and reformat data for "widget" presentation in the same way, at least not without a price, so I don't see this as unreasonable or anticompetitive at all.

Several Slashdot posters (in fact almost the majority) have already echoed my thoughts, so I guess I'm not the only one:
http://tech.slashdot.org/comments.pl?sid=1876400&cid=34287362
http://tech.slashdot.org/comments.pl?sid=1876400&cid=34287384
http://tech.slashdot.org/comments.pl?sid=1876400&cid=34287574
http://tech.slashdot.org/comments.pl?sid=1876400&cid=34287404
http://tech.slashdot.org/comments.pl?sid=1876400&cid=34287426

Sorry, I don't doubt Google has some "evil" tendencies and certainly wields lots of power, but the incessant Google blood/witch hunt I just can't get behind. I think what happened with wireless data gathering is worse than this, but even that was probably not malicious and is arguably being handled fairly reasonably.

By the way, Yahoo does the exact same thing with their own content. And you know, I like Google's services more, but I have no problem with that either. Yahoo Health comes up for "acne" and Yahoo Finance for "goog" (or any other common stock name). The only difference is that with Yahoo, for the acne search, I had 4 3-line sponsored results *above* the widget, plus a 6-line widget, plus 5 lines of link to 2 articles and their summaries, *then* the real search results started (this is on top of 6 ads in the right column). In total I managed to get 5 search result links and summaries on Yahoo without scrolling, vs 7 with Google (and on Google one of the results is a news feed, with 1 news story and full summary, plus links to 2 other stories). Google's results are also wider and the ads are only 2 lines instead of 3. There's a reason Google is still #1.

Edit: more experimental validation fun! So try "flu" in Yahoo and Google. On Google, the top "widget" is flu.gov! Next is the CDC, the top actual search result. Wikipedia is 3rd. On Yahoo, Yahoo Health is the widget, then flu.gov as the top search result, Wikipedia 2nd, and CDC 3rd.

Adding Bing into the mix now. Oddly, searching for flu gives me a map listing first, but it's links to a bunch of drug stores where I can get flu shots so I guess it's ok. Big widget though. Flu.gov is the first search result, followed by Wikipedia. No flu info widget (besides the map). Interestingly Bing has the fewest ads with just 1 2-line ad on top, and 5 on the right. Bing uses a different provider of stock quotes (interestingly it seems to not be the same data source as MSN moneycentral), but has the same type of widget at top. For acne, Bing has 4 2-line ads at top a Mayo Clinic sourced widget and "Bing Health", then regular search results (5.5 without scrolling). Interestingly, Bing dynamically adjusts its top tabs for domain-specific search, so for "acne" I have a "Health" tab at top. But if I search for flu I *don't* get the health tab (not even with "influenza"). Weird.

But regardless all this data just upholds my original contention. There's nothing wrong here. This is not a representation of "relevancy rank" per se, it's just another way to present data which a given company has that may be relevant to your query. It's just like the ads bar, an additional element of the search page design that shows *different* information than regular search results.

All this being said it would be nice if Google and others allowed you to turn off the widget stuff (maybe they do?).

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: JavaJones on November 19, 2010, 09:16 PM
Ok, here are 2 conclusive proofs that Google isn't gaming the system to the benefit of their info above all else, and that these "widgets" are indeed *additional* to the search results.

First, in the search for "flu" in Google, as I said the widget for flu.gov comes up, followed by CDC, Wikipedia, etc. Google Health *does* have an entry for flu, but guess what, it's *not* on the first page. WebMD is. Google Flu Trends and Google Books (widget) are also (interesting). But not Google Health. In fact from what I saw, it's not in the first *5* pages!

Number 2: By default Google shows 10 search results per page. We all know this, right? Guess how many there are if you count the widgets? *13*. There are 10 normal results, and interspersed with those are widgets, 1 for flu.gov at the top, 1 for news almost half way down, and one for books at the bottom.

So there you have it, pretty conclusive IMHO.

Seems the original author also has a bit of a bone to pick with Google: http://www.benedelman.org/ :D Of course he claims that Microsoft being one of his consulting clients has nothing to do with it, but by his logic, correlation *does* equal causation, eh? ;)

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: Bamse on November 19, 2010, 09:35 PM
God, it seems like some of you got internet access yesterday! The whole "system is fake with correct/impossible standards. Every heard of SEO? What you want is correct results based on who has the most effective SEO. So SEO is the truth then?
 
This about Google pimping own stuff has been an "issue" since forever. I remember Picasa and perhaps Picasa Web creating some debate years ago. Like when you searched for image/picture stuff it suddenly appeared on top. If this is considered a problem I think Google can screw everyone over and over without anyone noticing. They just need to make a "GUI" no one gets upset about. Then Google rocks!!!

Also I think best way to know their mindset is not reading prepared blogs/articles trying to make a fuss but seeing beast in the eyes. So Codetrucker, say hello to Google Analytics team blog, their twitter, install GA, check help pages and forums. Start using the tool. If you want to know Google that is a good way to start, many other offerings are biproducts of GA  - they would not exist without. But that is part of the evil scheme of course :)

When done - start placing Google in the big picture, you know all the other companies directing your internet activities. What is left to warn about?


Title: Re: The conflict of interest that is Google
Post by: Renegade on November 19, 2010, 09:39 PM
Part of the outrage against Google is that many years ago, when the Internet was yet young, a rebel group defied the "man" by declaring that they would serve up search results that were based on relevance, and not self-interest. Moreover, they declared that they would "do no evil" as their competitors did... We bought that. We supported them. We believed.

Now, years later, our belief and trust has been betrayed.
Title: Re: The conflict of interest that is Google
Post by: Bamse on November 19, 2010, 09:43 PM
Exactly but how can anyone believe that? It is so strange to see people get sad now Google has become evil! They have always been evil. They are a business operating in the same environment as Microsoft etc. They just do it with more transparency (yes) and well better :) They speak to YOU right? You feel Google is there to help you. Now you are disappointed, have lost a friend. They are good, heh.
Title: Re: The conflict of interest that is Google
Post by: JavaJones on November 19, 2010, 09:44 PM
How exactly are they evil again? Isn't transparency *not* evil?

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on November 19, 2010, 09:47 PM
I think one can fairly argue about whether this behavior is evil, monopolistic, unfair, whatever, and about the relative good that google does,

but i'm not sure i "get" the explanation that "well google isn't actually manipulating the search results so they come out on top, they are just adding a special 'widget' display that lists them at the top before the first result.. and it might look just like it's the first search result and have the exact same impact on readers but it doesnt 'count' as malicious because it was just snuck in there at the top after the backend search engine computed the results."  i just dont get that.

either they are specifically injecting themselves at the top of pages when people search for things to ensure they continue to have market dominance amongst and can send people where they profit, or they dont.  now you might not see anything wrong with that, i won't try to convince you otherwise.  personally i think that when you start doing this with a search engine it becomes harmful to the culture at large.  but regardless it seems to me the point of the article was that google is doing this, not whether the top first result was delivered via the search engine algorithm or artificially inserted by google before displaying the page.  or am i missing something?
Title: Re: The conflict of interest that is Google
Post by: JavaJones on November 19, 2010, 10:06 PM
I guess we just disagree then. I see the widgets as really no different than the ads. They are, to me at least, clearly different than the normal search results, they are presented *in addition* to them rather than *instead* of them, and they don't seem to affect the actual ranking of normal results. You could argue that this is just Google's way of getting around the idea of nuetrality and fair ranking, by introducing "services" that they can rank however they want, vs. regular results which *are* still ranked "fairly". That would be a reasonable argument, but in reality I don't think it makes much difference; it's an academic argument, and the important point in the end is whether the user is greater served as a result. I believe they are, vs. not having widgets at all (they're not going to pay for someone else's widgets, would you?).

Google has become as successful as they are partly by diversifying. Search is still their core strength, but they now have maps, shopping, finance, health, and a myriad of other things. Yahoo and Bing are no different. And all of them use these additional services to enhance their presentation of information in search. Ultimately the goal is to present searchers with the information that best matches their search criteria. If this can be improved by introducing these "widget" systems, then so be it (and I happen to think they *are* an improvement). To expect Google to pay someone else to use their service when they have an in-house option is frankly ridiculous, even if the in-house option is arguably not as good or comprehensive as some 3rd party might be. It would be one thing if the 3rd party didn't show up in the *search results*, but they do, and generally right where they should.

I want to make it clear however that I don't just give Google (or any other company) a "free pass" on anything, particularly security, privacy, or fairness issues. I'm not a big fan of capitalism either and the direction it tends to lead all companies as they succeed. I have seen Google compromise (less so and slower than most other companies of its size and growth rate, I would argue), and I have see some missteps, but overall as a US-based corporation I still think they're doing very well and I'm still a fan of theirs. I *understand* the suspicion and discomfort with their size and reach, I just want to make sure my reactions are not knee-jerk; that they are based firmly in reality and reason. I continue to watch Google with a skeptical but interested eye. So far they're doing OK. Much better, for me, than Facebook or Microsoft.

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on November 19, 2010, 10:14 PM
i hear ya.

i suppose things like this wouldn't get my dander up so much if the public as a whole had a basic understanding that went something like this:

"Google is trying to be both a very good search provider, and takes steps to ensure they promote their own versions of a huge and increasingly growing and diversifying variety of services offered by competitors.  If i use the google search engine i know that google is going to take aggressive steps to steer me towards it's products, and favor sending me to their own sites and sites that they make money from.  I understand that this attempt to funnel people into sites and services they make money from will also be counterbalanced by the need to be judged as providing an objectively good search engine without which they would lose customers."

But i think the reality of the situation is that for the media and for the public, they view google incorrectly as:

"Google is a service designed to find and recommend sites to us that it *thinks* we will be best served by, that will help us find what we are looking for in the best way."

And i think that represents a fundamental misunderstanding of what google is and what it is doing, and the direction it's going.  Google has absolutely mastered the PR game.  They are not out there to help the public.  They are a giant corporation and their primary driving force is to figure out to make more money every day than they did the day before.  They will adjust their search algorithms and website pages to ensure they keep on this trajectory, while working hard to preserve the good will and remarkable public relations that they get.

Like all corporations, when the company's path to increased profits also coincide with the benefit of the public (as it often does with medical devices, search engine improvements, new drug inventions, etc.), we all benefit.  BUT when these paths and interest diverse, guess which path the company takes?
Title: Re: The conflict of interest that is Google
Post by: Bamse on November 19, 2010, 10:33 PM
Of course, those with knowledge and power wins Mouser. Anything new in that? How business world is. Majority are sheeps, have no insight in Googles 200+ services, probably don't care at all since Facebook is more interesting - you are right. Google are free to do whatever they want. Which is why situation could be a lot worse than someone taking a screenshot as "proof" of anything. How would Google develop if Microsoft bought them?
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 19, 2010, 10:35 PM
Like a previous poster, I won't try to persuade to the contrary.  I would like to take this out of the realms of opinion and deal with some facts of life.  I can accept that there are no hard exhibits to condemn Google as "evil," but for me to accept that "Big "G" (with G-A or not) has other's (competitor and/or customer) interests ahead of their own is contrary to any level of commercial acumen.  The facts are Google is in business to make money and they possess a monopoly (intended or not) that is irrefutable.  Further, they possess tools produced by some of the most brilliant professionals (remember their "want a job" billboard (http://aleembawany.com/i/w/google_billboard.jpg)) that allows them an indisputable advantage.   To suggest that "Big G" would not lawfully take full advantage of all of their resources is..., well, you judge for yourselves.

Unless Google, as a $$$$$ corporation, has received some special celestial dispensation that exempts the employees and officers from the failings of human nature of control and greed, there is no reason to expect their behavior would be any different than any other financial giants.  I have gathered that Lord Acton's wisdom (https://www.donationcoder.com/forum/index.php?topic=22600.msg224489#msg224489) is not real popular around here, but it is ever germane.

Title: Re: The conflict of interest that is Google
Post by: J-Mac on November 19, 2010, 10:42 PM
Anyone read the rest of this year's columns/articles on Ben Edelman's site? Most would probably get a somewhat different opinion of Google after reading them. The Google Toolbar issues, Ads labeling, etc. Fascinating.

Thanks!

Jim
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 19, 2010, 10:55 PM
My apologies for double posting, but I did not want this to get lost.

Historical precedent demands that any discussion of information aggrandizement and control by an entity as large as Google must encompass the lessons of history.  I am not prophesying this will occur within any specific time frame, but please consider the ramifications of the inevitable "what if" when the vast power and resources are usurped by a future non-benevolent government?  This is the real "inconvenient truth."
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 19, 2010, 11:16 PM
My apologies for double posting, but I did not want this to get lost.

Historical precedent demands that any discussion of information aggrandizement and control by an entity as large as Google must encompass the lessons of history.  I am not prophesying this will occur within any specific time frame, but please consider the ramifications of the inevitable "what if" when the vast power and resources are usurped by a future non-benevolent government?  This is the real "inconvenient truth."

+1

While it may sound like a conspiracy as CodeTRUCKER has mentioned, I went on briefly about this in another post (https://www.donationcoder.com/forum/index.php?topic=22600.msg223543#msg223543).

You do NOT need to believe in conspiracies and you do not need to be paranoid to follow the logic that there are patterns in history and that they are repeated. All that says is that humans behave in ways that are somewhat predictable.

South Park went on about this in their episode parodying Tiger Woods and his affairs. Give a man huge amounts of success and money, and he'll start cavorting around with as many women as he can. It's not rocket science. It happens. It's pretty predictable in a probabilistic way.

We only need to look at those "super-powers" like Google, Apple, Microsoft, and the like (which would include oil companies, pharmaceutical companies, agri-business companies like Monsanto) and then look back in history and find analogs to them. There are far too many analogies in history to ignore.

We can say look at this, this, this, this, this, this, and THIS example in history and how they are all very similar to the present.

Machiavelli wrote about this in detail. Guess what? He was right. He described how things really work.






(Continued in another post because I don't want to pollute this one with what I'm about to write...)
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 19, 2010, 11:34 PM
In the FWIW Department...

I spent all day trying to find some information on Google and never found it.  Then I tried a search engine called...
(http://search.yippy.com/images/new/front_page_logo.png) (http://search.yippy.com/)

[Click on the graphic.]

And found what I needed the first try!  Guess what was the search that was so difficult...

"Outlook 2010 next unread message"

No kidding, that's all it was and every other iteration I could think of to try.  FYI - I have no affiliation with Yippy.
Title: Re: The conflict of interest that is Google
Post by: Bamse on November 19, 2010, 11:40 PM
If you want to get really depressed consider the big GA. Google is so evil with all those extremely detailed data mining features to manipulate your way to the top. What feeds and encourage screwed up search results right? Who is using GA besides Google? Can you hear the silence? ;) or who is really bothered besides a handful on a few forums? Who take part of this conspiracy? Is there a single corrupted power we conveniently can point at, warn against, link to! - or have many joined forces? Well, focus is wrong when digging in to details about how Google test what can be done with a toolbar, dns-server or whatever. Breaks up ABC order. Fact is most of those producing content, responsible for content are in bed with Google and smiling. Fascinating but tiny issues showing Googles "real" motives for "not evil" claim might not even be true, then or at least today. Google have made many "mistakes", corrected many as well. Google notes was indexed per default when introduced. Personal notebook published to the world. What does it tell you about how they think? Buzz thingy in Gmail is another example. I would be surprised if they do not "test" the waters from time to time. They probably have many people hired with that job description. Don't be so surprised - if a web admin with GA, ads and all don't act so surprised. Goal justify the means.

Btw, when testing a google search result you do remember to do localized search for every region in the world? There is no generic result since long. Using account/personalized web history just make it less meaningful to refer to results. Also goes for those who feel ever so happy by using 3rd party proxy - conditions of search decide results. Google can say, hmm next week lets try to pimp X in Sweden. Quick, take a screenshot! Well correct and false. I think they are way ahead of "researchers" :)
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 19, 2010, 11:51 PM
First, let me preface this post by saying that I am reluctant to make this comparison, but it simply is the best one because so many people are familiar with it in-depth. Yes... I'm going into Godwin territory (http://en.wikipedia.org/wiki/Godwin%27s_law)... (This will only be political, and not address the holocaust.)


I also want to make it clear that I am using these examples to set the stage as they form background information for the topic at hand.



The rise of the Nazi party is well documented. Hitler's seizure of power follows small steps that progress towards his ultimate take over of the Reichstag (http://en.wikipedia.org/wiki/Reichstag_%28institution%29) and his ascension to power as dictator.

If you watch the first 3 episodes of Star Wars (I, II, III), Palpatine follows the same basic steps in his rise to Emperor. i.e. This is a familiar theme that is repeated in story telling.

So we fully understand the path where a perceived crisis leads to a solution that erodes some kind of freedom.

Thomas Hobbes wrote the definitive work on this with The Leviathan. He outlines exactly how crises in nature lead us to surrender freedoms to a "sovereign".

This theme is echoed by John Locke as well in his "social contract".

There are many, many, many more works in non-fiction and in history about this exact procession.



I'm not stating anything that isn't well documented.



DIGRESSION TO CURRENT STATE OF AFFAIRS IN THE UNITED STATES OF AMERICA

Now, when you look at the state of affairs in the USA over the past 40 years or so, you see a clear trend where the "terrorism" theme is introduced in the 1970's, expanded in the 1980's, ingrained in the consciousness of the public in the 1990's and beginning there, used to slowly erode freedoms until 2001 when "911" is used to polarize the public and introduce legislation that effectively gives the government carte blanche to do whatever they want.

The most recent developments are the TSA conducting "enhanced body searches" which really equate to sexual assault. Please search on this topic for further information. There's lots out there along with a massive public backlash over it.

However, history shows us that backlashes like that against the TSA are short lived by the public in many cases. They have only to keep it up until people tire of fighting against it. China is a good example of the same basic process where dissidents are marginalized and suppressed until the public at large surrenders.

Another example of the erosion of basic freedoms in in how current legislation is on the table to make it illegal for US residents to grow food or use seeds that their gardens produce (http://www.naturalnews.com/030418_Food_Safety_Modernization_Act_seeds.html).

You pretty much need to be brain-dead to not understand that making it illegal for people to grow food is bad. But that is what is happening right now...


WHAT DOES THIS HAVE TO DO WITH GOOGLE?

The analogy here is that governments are merely "agents" in the philosophical sense of the word, and that companies are also "agents". "Agents" normally includes humans as agents as well, but for the purposes here we only look at organizational agents. Note that a king, queen or emperor would also be an agent in the same sense in that they are institutions in and of themselves even though they are confined to a single individual. (Incidentally, this concept of agency is well presented in the TV series "Merlin" when you look at Arthur's father and his attitudes towards the monarchy/throne.)

However, you need to look at more recent history to see the same themes played out. The British East India Company. Exxon Mobile. AT&T. Standard Oil. Microsoft (<2003~5). Monsanto (http://en.wikipedia.org/wiki/Monsanto). The list goes on and on and on. The problem there is that these stories are not rally ingrained in the popular consciousness the way in which the Nazi example is. Still, they bear all the same signs of the rise to power.



ABOUT US HERE AT DONATIONCODER

Now, we focus on Google and technology topics here, but the same issues exist elsewhere and they do not differ significantly other than in the names of the companies and the names of the individuals involved. That is, they are all playing out the "Star Wars" theme of the rise to power (the same theme discussed by Thomas Hobbes, Niccolo Machiavelli, John Locke, and countless others).

If we were all farmers instead of techies, we would be having the exact same discussion, but instead of Google, we would be discussing Monsanto. (However, Monsanto truly is much more evil than Google because they are further under the radar than Google is.)


WHAT CODETRUCKER IS POINTING OUT...

CodeTRUCKER has neatly pointed out that we have sufficient historical precedent to genuinely have concerns over what is happening in Mountain View (and Dublin as that's where they funnel their money through).



CodeTRUCKER, you are 100% right on the money.
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on November 20, 2010, 12:04 AM
Unfortunately, this debate can only have two perspectives.  There can be no neutral position, so take your pick...

(http://www.hibs.net/images/smilies/eyes.gif)   or   (http://www.hibs.net/images/smilies/ostrich.gif)

[Edit - Nice post, Renegade.  I really hope history does not repeat itself.  :( ]
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 20, 2010, 12:34 AM
Unfortunately, this debate can only have two perspectives.  There can be no neutral position, so take your pick...

(http://www.hibs.net/images/smilies/eyes.gif)   or   (http://www.hibs.net/images/smilies/ostrich.gif)

[Edit - Nice post, Renegade.  I really hope history does not repeat itself.  :( ]

Thanks. :)

One of the frustrating things for me is it all just seems trivially obvious.

Another source of frustration for me is Americans that don't understand what the right to bear arms is about. It's not about protecting yourself from some burglar... It's about protecting yourself from an oppressive state. It's really not that hard to understand. States throughout history have banned weapons for that reason and that reason alone -- they didn't want uprisings.

While I'm not American (though I am North American :) ), I appreciate and admire the US constitution and how the country was formed. It's an amazing story. It's sad to see it being flushed down the toilet though. Too many people just don't know their history lessons. :(

Sigh... No hope... ;(
Title: Re: The conflict of interest that is Google
Post by: mouser on November 20, 2010, 12:38 AM
remember our no-politics policy.. let's not let this thread get too far down the politics hole.
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 20, 2010, 12:57 AM
remember our no-politics policy.. let's not let this thread get too far down the politics hole.

Sorry. It wasn't my intention to make things political. I wanted to outline the background that underlies the topic.
Title: Re: The conflict of interest that is Google
Post by: JavaJones on November 20, 2010, 02:18 AM
I really don't understand why there can't be a neutral position. That's what I'm trying to take here. Trying to be objective and stick to facts, evidence, and reason. Like I said, I like what Google provides me, but I'm not blind to its issues nor the simple reality that it is a large corporation and, existing in the US capitalist system, it will naturally tend toward certain negative behaviors.

At the same time I don't want to take the position that big automatically equals bad, or that anyone (or anything) who is successful must be regulated, reduced, resisted, removed for fear of abuse. Excellence should be rewarded, and that's certainly how Google started out. If that's no longer the case, then things should change over time, but I still find Google's search and other services to be pretty much top of the heap. If nobody has solved the spam problem yet, it's hard to be mad at Google alone for that.

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: 40hz on November 20, 2010, 06:13 AM
In the FWIW Department...

I spent all day trying to find some information on Google and never found it.  Then I tried a search engine called...
(http://search.yippy.com/images/new/front_page_logo.png) (http://search.yippy.com/)

[Click on the graphic.]

And found what I needed the first try!  Guess what was the search that was so difficult...

"Outlook 2010 next unread message"

No kidding, that's all it was and every other iteration I could think of to try.  FYI - I have no affiliation with Yippy.


Added Yippee to my search engine choices in FF. Thx for identifying this resource!

You're right. It homes in on certain topics that seem to cause problems for Google.
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 20, 2010, 07:29 AM
I really don't understand why there can't be a neutral position. That's what I'm trying to take here. Trying to be objective and stick to facts, evidence, and reason. Like I said, I like what Google provides me, but I'm not blind to its issues nor the simple reality that it is a large corporation and, existing in the US capitalist system, it will naturally tend toward certain negative behaviors.

At the same time I don't want to take the position that big automatically equals bad, or that anyone (or anything) who is successful must be regulated, reduced, resisted, removed for fear of abuse. Excellence should be rewarded, and that's certainly how Google started out. If that's no longer the case, then things should change over time, but I still find Google's search and other services to be pretty much top of the heap. If nobody has solved the spam problem yet, it's hard to be mad at Google alone for that.

- Oshyan

I think you're referring to CodeTRUCKER's comment there.

If you accept the historical premises there, then you are forced to take a position. If you reject it, then you aren't. The historical perspective pretty much mandates a heavy dose of skepticism as an agent rises to power.

The two perspectives/actions (from the historical perspective above) are to "open your eyes" or "bury your head in the sand".

If you reject that historical perspective, it just doesn't matter. Those two perspectives/actions are then irrelevant.

In a purely logical world (well, in a certain logical system -- the scientific method that is to be exact), future events are stochastic, and as such, rejection of the historical perspective is rational.

However, remember that the scientific method is exactly that: a method. It is not a prescription for reality or belief. Those underlying fundamentals, or metaphysics, come prior to the scientific method. Some metaphysics preclude the scientific method, where most people's metaphysical beliefs include the scientific method as part.

This is commonly seen in those astrophysicists and cosmologists that you hear about on the cutting edge of science when they have a strong belief in god/God.

However, you cannot get from the scientific method to the historical perspective as outlined above because it precludes the possibility of repeatability. Instead, you are left with philosophical thought experiments. Don't discount philosophy there. Some of the most important concepts in science come from thought experiments. Perhaps one of the most famous of those being Schrodinger's cat.

Grrr... Getting me all worked up again in logic~! :P


It is very hard to have things clear cut though.

Even if you accept some perspectives, you can assign a weighting to them for how they affect your belief system, and if other perspectives are prioritized higher or lower.

Imagine you're a Catholic, vegetarian (for ethical reasons), historian planning to invest in a company for your retirement fund. You're unlikely to invest in Monsanto because of your vegetarian ethical stance. Your background in history may have some influence there, while you being Catholic is likely to be irrelevant to the decision.

Outlining these kinds of belief systems is very important for deeper debate into some issues.

Again, imagine you are a devout, strict Buddhist. That alone would likely prevent you from investing in Monsanto.

If you're more moderate, you're less likely to care and more prone to invest in Monsanto.

We find ourselves along sliding scales in belief systems that contribute to our decisions and other beliefs. Sometimes we are forced to abandon beliefs. Sometimes we develop new ones.



And I managed to entirely avoid politics there, though I did manage to sneak in some religion~! :P (Just messing around~!)
Title: Re: The conflict of interest that is Google
Post by: cmpm on November 20, 2010, 08:16 AM
I really don't understand why there can't be a neutral position. That's what I'm trying to take here. Trying to be objective and stick to facts, evidence, and reason. Like I said, I like what Google provides me, but I'm not blind to its issues nor the simple reality that it is a large corporation and, existing in the US capitalist system, it will naturally tend toward certain negative behaviors.

At the same time I don't want to take the position that big automatically equals bad, or that anyone (or anything) who is successful must be regulated, reduced, resisted, removed for fear of abuse. Excellence should be rewarded, and that's certainly how Google started out. If that's no longer the case, then things should change over time, but I still find Google's search and other services to be pretty much top of the heap. If nobody has solved the spam problem yet, it's hard to be mad at Google alone for that.

- Oshyan

I think you could exchange 'Google' for multiple corporations in that post JavaJones.
Still have to watch out for the smaller companies as well, in any business.
Title: Re: The conflict of interest that is Google
Post by: J-Mac on November 20, 2010, 11:53 AM

Another example of the erosion of basic freedoms in in how current legislation is on the table to make it illegal for US residents to grow food or use seeds that their gardens produce (http://www.naturalnews.com/030418_Food_Safety_Modernization_Act_seeds.html).

You pretty much need to be brain-dead to not understand that making it illegal for people to grow food is bad. But that is what is happening right now...



I just read the proposed Senate bill and I cannot find any language at all that would forbid private gardens or forbid people to grow their own food. The thought is laughable!

I did notice that the site you linked to does not have any links at all to the bill itself; only to their own rants and the rants of like-minded sites. What is that site - a radical activist gardening site?  ;D

Pure silliness!

Jim
Title: Re: The conflict of interest that is Google
Post by: mouser on November 20, 2010, 12:09 PM
Oshyan, you always make good reasonable points.  And I know I am really hard on Google when relatively speaking they are probably one of the best behaving large companies out there.  And I don't think big necessarily means bad, it's just that when you have a giant corporation that goes public, the forces driving them to exploit avenues of maximizing revenue at the cost of ethical compromises become almost unstoppable.  Google may be one of the better companies currently in terms of ethics, but I suppose I get on their case more because they are so incredibly determined to get their hooks into every crevice of the internet and push their own alternatives to almost every service one can imagine.

I guess have a natural resistance and suspicion of any company that is so determined to spreading out into every possible area they can, using their weight, publicity, and ability to simply give away services and lose money on them in order to gain more market share in the short term until the competitors are forced out.

Of course it's not just google.. It feels to me sometimes that the entire internet is working with a business model that looks like this:

To me, that's a really nasty system, and I feel like it's starting to describe more and more of the internet.  By it's nature it means that anyone who is actually focused on providing a reasonable service for a reasonable fee will lose to the big company with big pockets who can just come in and give away everything for free UNTIL they run the little guy out of business, at which point the hammer has to eventually drop.  And meanwhile in the short term everyone is jumping up and down saying how happy they are that they are getting all this free stuff.

But of course you are right that we need to not fall into this trap of reflexively treating financial success and expansion negatively.  Google does so many things so well, they deserve much of the praise they get, and they have earned much of their success.  I think some of the anti-google sentiment you see growing is sort of a natural result of google continuing to acquire huge dominance in so many different market areas and continuing to get Apple-level fetishistic coverage from the press, which creates this kind of distortion field of reality that makes it hard to judge things neutrally.  When that happens you lose some objectivity, and you end up with camps that are simply brand loyal for no rational reason, and camps that are against the brand just because they think it's not healthy for one company to own so much.
Title: Re: The conflict of interest that is Google
Post by: cmpm on November 20, 2010, 12:14 PM
The point of such legislation is the 'seeds'.

This is being done to protect the original seeds of food by those who own them.

It's a big subject,
that has a lot of info,
you get hybrids or 'children' of any seeds you buy in a store.
Not the pure original seeds.
Title: Re: The conflict of interest that is Google
Post by: J-Mac on November 20, 2010, 12:35 PM
mouser,

This entire thread in a way sounds like WalMart and the loss of smaller, Mom & Pop stores. I know that WalMart has been blasted - in many cases without valid cause - for the way they come into a market and plan out how they will drive local retail establishments out of business before they start creeping the prices up. Very similar to what you are saying about Google's tactics.

Thank you.

Jim
Title: Re: The conflict of interest that is Google
Post by: mouser on November 20, 2010, 12:59 PM
It's really a fascinating exercise to try to map what happens on the internet to what the analogy would look like in terms of "real world" stores.

This has nothing to do specifically with google, but all web services.

Let's try a thought experiment:

Imagine the next time you go out to do some shopping, you go to your favorite shopping mall, and next to your normal grocery store is a new food store, where all the food is high quality and completely free.  Wow! No more paying for food, now that's cool.  While you are picking up your free food you are seeing lots of ads for some new shoe shops down the road offering free shoes for all, and a new bookstore offering the latest books for free.  What a great day this is.. On your way home you pick up some great new shoes and some great new books.  What a terrific day this is turning out to be -- everything is free.

Your shoes have these tiny adverts advertising the new free bookstore and free food store, and vice versa, but the ads are tiny and the stuff is free, so who cares.

The tv has news stories every night about these amazing new stores by brand X where you can get free food, shoes, clothes, cars, etc.  They are all the rage and no one will even consider paying for food or clothes or cars or books anymore -- why would they? that would be like throwing money in the toilet.

This continues for months and you can't help but wonder.. who the hell is paying for all of this free stuff?  But still, why ask too many questions, after all you are getting all this great stuff for free.  All of the other stores go out of business and your neighborhood is now populated only with the free stuff stores from brand X.  They have nice people working in them, nice clean stores, and everything is free.. what's not to love!

Of course it turns out that these companies are losing tons and tons of money on all this free stuff they are giving away.. but they are succeeding in killing off all their competition which doesn't have the money to lose hand over fist day after day, and who don't have the marketing dollars to capture your attention.  In the back of your mind you know that the companies running these stores and losing all this money *MUST* have some kind of plan to start making a profit at some point, or must be making their money from something else you don't see, but you can't quite figure out what the plan is.

That's kind of where we are on the internet... And the answer to the million dollar question about what the "plan" is to profit at the end of it seems to be something along the lines of "it doesn't matter what the plan is, because if you can succeed in capturing such a huge marketshare, you gain these incredible monopolistic-effect benefits that come from the momentum of having such a huge userbase that you can market to and keep in place.  And once you have such a userbase locked in (whether you are facebook, microsoft, google, or whatever), your possibilities for inserting new mechanisms for profiting from them are immense, and the possibility of a competitor stealing away customers is drastically reduced.

---

The idea of lock-in is not new, what's fascinating about google SEARCH is that unlike facebook and microsoft and other google services, it's hard to lock someone in to a search engine, because they can pretty easily switch to using a different search provider.. Which i think helps explain why google is so aggressive about cross-marketing all of their other products and pushing their own browser, to help them ensure they can keep nudging you to their search engine and other services and keep you in the google "network".

I think one way to think about this kind of stuff is that these companies (google, etc) have a very small isolated area of their universe where they make immense profits (or plan to make profits in the future once they have secured their userbase).. and then they build this entire infrastructure of other sites and services and marketing and free stuff in order to herd you into that one isolated area.  And for many of us this kind of indirect system rubs us the wrong way, and the more indirection the more uncomfortable we get.

Regarding this indirection approach to profit making, I find it irritating and frustrating wherever I see it, and the bigger the company the more you seem to see it.  Think about banks and credit card companies, they are always setting up these complicated convoluted systems and plans with unpredictable fees and penalties, and rewards and free toasters and random montly winners, etc.  Just tell me how much it's going to cost to deliver the service i need and let's keep it simple, i don't want to play this game.
Title: Re: The conflict of interest that is Google
Post by: JavaJones on November 20, 2010, 03:13 PM
in the US capitalist system, it will naturally tend toward certain negative behaviors.

At the same time I don't want to take the position that big automatically equals bad, or that anyone (or anything) who is successful must be regulated, reduced, resisted, removed for fear of abuse. Excellence should be rewarded, and that's certainly how Google started out. If that's no longer the case, then things should change over time, but I still find Google's search and other services to be pretty much top of the heap. If nobody has solved the spam problem yet, it's hard to be mad at Google alone for that.

- Oshyan
I think you could exchange 'Google' for multiple corporations in that post JavaJones.
Still have to watch out for the smaller companies as well, in any business

*Exactly* I'm not arguing against healthy skepticism toward corporate motives, I'm just a little tired of it being so focused on Google who I think are a more reasonable balance (at this point) of power, profit, and public benefit. I'm personally more concerned about Apple because their lock-in is much more real, enforced, and explicit.

As far as Google being driven by profit as a public company, I do really wish they had never gone public! I think they could have achieved similar success without it. They waited a comparatively long time already to do it, and were already successful and profitable by the time of their IPO. Sure they made more money as a result, higher valuation, but in terms of the actual ongoing revenue stream, and their technical potential, it did nothing but yolk them to a bunch of profit-seeking investors with little care for "do no evil" mottos.

mouser, I think parts of your model of Internet success are a somewhat fair assessment and it does bother me as well, but I still see huge innovation, from 0 to 100 miles per hour (i.e. no profit, bootstrapping, to millionaires) in a short time, so there still seems to be room for "the little guy". In my opinion there will always be disruptive technologies, innovative thinkers, and as long as companies aren't actually creating hard lock-in, new innovators have a chance. Even Facebook, "evil" as they are, now has an option to download your entire profile, making it theoretically easy to migrate to a new social network service if you wanted to (and if that service had an importer, which any sensible service will).

But I do have to disagree with a few points. First of all, Google's *lack* of "marketing clobber" is actually a distinct and notable thing. They do very little marketing compared to most of their major competitors - Microsoft, Apple. The only exception is Facebook, which also does minimal marketing. So Google is not clobbering by marketing, they're clobbering by innovating, by actually providing something people want, and - yes - by providing it free and/or cheap. Facebook is doing the same thing. Microsoft and Apple, not so much. Neither has very many free products (though MS is increasing in that of course).

Google also is not that aggressive about product bundling, much less lock-in, particularly as compared to their immediate competitors *including* Facebook. Most of Google's services have gotten popular just because Google merely puts them in front of people's facessince they already have their attention from the search engine use. Is that wrong? I don't really feel it is, but I could see argument that it is, if you see it as similar to MS's bundling of IE with Windows (which I still have a hard time really seeing as "wrong"; MS used other tactics which *were* wrong though). Most of Google's services also have good import/export support, not true of Microsoft, Apple, or Facebook. Google's lock-in is minimal and not well enforced, if at all. Migration is easy. If you're frustrated that competitors haven't succeeded againt Google's popularity, blame human nature, not Google. I don't think they (Google) have come anywhere close to binding people in to using their services.

It's also important to recognize a few things that contradict the reflexive fear about "where does the money come from!?". It's been commonly said that Google is an advertising company (note: distinct from a *marketing* company), because this is how they make the vast majority of their money. And it's important to note that they *do* make money. Here and now. On the ads they already have. So there is not necessarily any coming "bait and switch" nightmare where what was formerly free suddenly costs a million dollars because all major competitors are gone. Money is already being made here, a lot of it, and it's arguable whether they would make more money if they charged. It's an odd concept, making more money from free, but it has a lot of recent (and not so recent) evidence behind it.

It's interesting too that Google's ads continue to be some of the least obtrusive in the industry, despite fierce competition from in-your-face pop-up flash ads and other ad networks that allow graphical banner ads, audio, roll-over games, and more. Yet Google is still the most successful advertising company, taking in tons of profit every year. Their business model is already in place. And you know what? I don't mind it. If you look at a Google search results page and the ads annoy you so much you don't want to use the service, then I guess it doesn't work for you, but for me what they've created is an incredibly good balance of content and advertising, especially when you weigh it against historical context (which I'll get to in a moment). If you'd rather pay for a service like that, I guess that's your choice, but if it's a reality that they can make enough money off the current setup to sustain, even grow, continue to innovate and expand, I'm fine with that.

Now would an entirely advertising supported world work? No, of course not, things that are advertised *must* cost money because there needs to be money coming in somewhere to pay for the ads. But here's where important historical perspective comes in. The Google model is *not new*. Radio and TV have been doing this for decades. Newspapers have been doing it even longer. Advertising-supported business models are *old news*, and they *work*. The only thing that's happening now is that older ad-supported media with higher overhead (newspapers and other print, radio and TV) are going under, while lower overhead, more agile and innovative businesses like Google that also rely on very similar advertising models are thriving. They're taking business away from the "old guard" in the advertising business. But the model has existed for many years before Google, and there's no reason to think it shouldn't work as well for the next 50 years on the Internet, just as it did for radio, TV, print.

So mouser, I disagree with your "thought experiment" as it doesn't reflect what's actually happening online. What you're suggesting is also illegal in the physical goods world, but there's a good reason for that: physical goods *do* have a "natural" price. It costs money to produce something. Try measuring the cost of a Google search result (just 1 search by 1 user), vs. the price of shoe or even just an apple. Can't be done. The apple at least costs 19 cents. The search? Negligible, really. You can only start to measure the cost of it when you get into measuring millions of searches at a time, and then only in electricity, bandwidth, and manpower (to create and maintain the system). Digital is a different world and it works very differently. This is why copyright in the digital age is such a challenge. When someone can "copy" a digital file and share it with someone for essentially zero cost and effort, as compared to the cost of media and effort to even burn a CD (much less copy a tape, god forbid a record), it's a whole new ball game and needs new rules.

Regarding the banks and their giveaways, convoluted systems, and obscure "monetary instruments", I absolutely agree with you, and I don't think Google is doing anything of the kind. I'm definitely not a fan of what most banks have been doing (see: credit crisis), but I consider those to be very much old-world institutes, and certainly to be more worthy of suspicion and disgust than most Internet companies (except Zynga :D). In fact, banks and the setup of the financial system are exactly what lets Google get away with the kind of financial trickery that lets them avid some taxes; worse than that, the financial system and its configuration is in some ways *responsible* for Google doing what it does tax-wise, because the system allows for it *only* because large corporations are the biggest lobbyists and they keep such laws around. I can guarantee you Google did not invent that system of accounting, and they didn't create it through lobbying. That was in place long before Google, and larger, older companies are responsible.

So ultimately I don't see the inevitability of a dystopian future, at least not one caused by Internet-driven forces, and I don't see Google as the primary threat in a coming dark age. If anything Google is, generally speaking, working toward more potential good than most companies. Even though they're getting their hands into more and more systems and services, I have yet to see their many interests and projects producing truly negative effects, and I think it's unfair to constrict any entity (human or corporate) with sufficent resources and innovation to one area of function simply out of fear of what they *might* do. It seems to me that it's usually not hard to see malicious activity at work.

I'm more fearful of Apple, or the RIAA/MPAA, or the US government (or any government) for that matter. I'm much more afraid of censorship, surveilance, and disasterous consequences of government policy than I am of Google or any other modern digital/Internet company. Issues like net neutrality, web censorship (see recent legislation being considered in congress), and the continuing expansion of Internet monitoring are all driven by external forces, by governments and old-world media companies, not by any company that is actually successful with the Internet.

Not to mention that, as others have mentioned, companies like Monsanto, Haliburton, and others are doing far scarier and more destructive things. Just because other companies are worse and doing more genuinely "evil" things in real-world (physical) contexts doesn't excuse anything Google might do of course. But still I have a hard time worrying that much about Internet search or other service dominance when the world is being strip-mined, when companies are patenting genetic material and suing farmers for keeping seeds between growing seasons (or for having patented plants growing on their land without contract, which happened because they bordered a neighboring field), or genetically engineering everything from plants with pesticide resistance to fish with faster growth rates (and incredibly high incidence of body malformation), to massive oil spills caused by negligent corporate practices, and on and on.

Now granted, the Internet world is "my" world, the one I've shown the most interest in and ability to succeed within, at least in a business/financial context (I love the outdoors, but I don't plan to make a living off the sweat of my brow). So digital concerns are very real concerns for me. But again I see other much more important threats...

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on November 20, 2010, 03:19 PM
All good points.  :up:
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 20, 2010, 10:24 PM
Oshyan makes a good point about Google ads not be intrusive. (And a lot more as well, though I'm pressed for time at the moment.)

I think the problem, as far as I can see it is that you get ads in email or in places where they are looking at your content that they maybe shouldn't be. e.g. You get a confidential email with sensitive material and get an ad about it, like "Need to bury a body? Visit www.buryabody.com today!" :) Well, that's a stretch, but you get the idea. Google then knows that you need to bury a body, which is something that you'd probably rather them not know. Or any for that matter. :D

But I certainly agree that Google is one of the best behaved large corporations around.

Monsanto is nothing short of pure, unmitigated evil. They have senators and high-ranking government officials in their pockets to help them do their bidding (former Monsanto employees/directors/executive/etc.).

Google is NOTHING like them in the least. Google promotes freedom in so many ways. Android is an excellent example of how they are promoting open systems. Gotta give credit where it is due.

Still, I share mouser's reservations over a company dedicated to organizing all the world's information. It just seems dangerous to me.

Dynamite is safe to handle if you're careful, but there's always a risk. Seems like that to me.
Title: Re: The conflict of interest that is Google
Post by: JavaJones on November 20, 2010, 10:42 PM
Yes, good analogy. Dynamite is one of the world's most useful (and most used) technologies, highly destructive, but also very useful if handled properly. :D

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on November 20, 2010, 10:44 PM
For more information see:
http://www.imdb.com/title/tt0046268/
http://www.imdb.com/title/tt0076740/
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 20, 2010, 10:50 PM
For more information see:
http://www.imdb.com/title/tt0046268/
http://www.imdb.com/title/tt0076740/

Hehehe~! :D
Title: Re: The conflict of interest that is Google
Post by: cmpm on November 21, 2010, 01:15 AM
Interesting to note is that Dupont developed dynamite and nitroglycerin.
They were labeled warmongers at one time.
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 21, 2010, 01:24 AM
I think it was Alfred Nobel who invented dynamite. Another fellow invented nitroglycerin though.

It was synthesized by chemist Ascanio Sobrero in 1847, working under Théophile-Jules Pelouze at the University of Turin.

http://en.wikipedia.org/wiki/Nitroglycerin

Did he work for DuPont?
Title: Re: The conflict of interest that is Google
Post by: cmpm on November 21, 2010, 07:18 AM
Possibly...maybe.... I'm close....
Gunpowder was what they were refining to a better product.
I get my History Channel Shows mixed up sometimes.

http://en.wikipedia.org/wiki/DuPont#1802
Title: Re: The conflict of interest that is Google
Post by: Renegade on November 21, 2010, 10:52 AM
No sweat. I confuse stuff all the time. :)
Title: Re: The conflict of interest that is Google
Post by: rxantos on November 23, 2010, 07:10 PM
Maybe you can all try BING (Because Is Not Google) :)

Seriously, any business will seek to make a profit (thats the way they pay bills and employees). And the pressure is more on coporations (as they need to show profit to shareholders).  Thus any company will have a conflict of interest, but, as long as there are alternatives,  I do no think there is anything to worry about.
Title: Re: The conflict of interest that is Google
Post by: J-Mac on November 23, 2010, 10:39 PM
Maybe you can all try BING (Because Is Not Google) :)

Seriously, any business will seek to make a profit (thats the way they pay bills and employees). And the pressure is more on coporations (as they need to show profit to shareholders).  Thus any company will have a conflict of interest, but, as long as there are alternatives,  I do no think there is anything to worry about.


I do jump around now to a few different search engines, including Bing. Though my results at Bing are often lacking even more than Google's results lately. I don’t know - the better I get at narrowing down my search terms the worse the results are sometimes. It seems that almost any time I try searching for information about a product - reviews, test results, any info that will help me to make a decision about purchasing - the first couple hundred results are all sites trying to sell the product, not information. It used to be a lot easier to find the info you were looking to find. I'm not certain exactly when it started breaking down but it feels like it was about three to four years ago.

Thank you.

Jim
Title: Re: The conflict of interest that is Google
Post by: mouser on December 01, 2010, 03:27 PM
Interesting reading.. We are definitely entering a confusing twilight zone phase here..

For about six months, I've pondered writing this post asking the dreaded Google question. Following yesterday's announcement that the European Union has opened a Google antitrust investigation, I can wait no longer. My life, and perhaps yours, is enmeshed in Google products and services. If there is a devil, a Great Satan of modern technology companies, Google is it. I sold my soul to Google for free services, which are disrupting -- some would say destroying -- businesses that produce valuable content and other intellectual property. In the 1970s, Microsoft Chairman Bill Gates warned of the very problem Google is creating today: Making things that are inherently valuable nearly worthless.

The problem is simple: Google's business model is fundamentally about free. Someone else pays to produce content or other valuable intellectual property, around which Google wraps search keywords, adverts and services. The information giant doesn't produce content, but its entire business model is about cannibalizing others' valuable intellectual property.... content creators are compelled to give away their stuff for less and often for free. If not, the content becomes invisible to the Internet -- or at least to the majority of people who use Google search and other services.


http://www.betanews.com/joewilcox/article/I-sold-my-soul-to-Google-can-I-get-it-back/1291225210


[ You are not allowed to view attachments ]
 (http://www.betanews.com/joewilcox/article/I-sold-my-soul-to-Google-can-I-get-it-back/1291225210)
Title: Re: The conflict of interest that is Google
Post by: Bamse on December 01, 2010, 05:38 PM
Time to remind your self that only about 30% of world population has access to internet. So 70% are free and happy. Not more twisting argument than he does :) How old is he?
Title: Re: The conflict of interest that is Google
Post by: kyrathaba on December 01, 2010, 05:43 PM
No doubt about it, Google needs to change their practices.  Only problem is, they're hard-wired into their current cannabalistic business practice.  No real way for them to get out of it gracefully, or even economically intact, that I can see ... even if they wanted to...
Title: Re: The conflict of interest that is Google
Post by: Bamse on December 01, 2010, 05:52 PM
Some old news paper dudes will probably agree with you. So they can control market in a more peaceful way. Many happy victims disagree. They feel "compelled" to disagree is a better way of playing with words :)
Title: Re: The conflict of interest that is Google
Post by: JavaJones on December 01, 2010, 05:57 PM
I'm sorry, but based on the past quality of Joe Wilcox's articles, I aint going to bother. Is it really worth it mouser, or just more ranting from a blowhard? This guy switches his opinions 10 times a day, based - it appears - on whatever will get the most views to his articles and generate the most controversy.

- Oshyan
Title: Re: The conflict of interest that is Google
Post by: mouser on December 01, 2010, 06:03 PM
there's nothing new to read in the article so it really doesn't add anything to the debate.
Title: Re: The conflict of interest that is Google
Post by: Bamse on December 02, 2010, 03:36 AM
Does add to his string of articles, will be linked to later, so make sense. EU investigations will not go unnoticed since he believes they back up his crazy translations of problems.

But may be more interesting to list what exactly Google is stealing/preventing you from/forcing you to. That is what he is hinting if not saying out loud. Also how that non-Google internet world would look like. Why would it be better? Some must have more understandable arguments than stating the obvious side effects of running such a business, ignoring freedom of choice like you are a kid and Google candy, or oh no, I have written all those articles while using more and more Google services - I must write a new article about this problem. And remember to mention I now use Iphone4 which is something completely different in my little tech-world. Also I must mention that Facebook is probably worse so all understand my huge dilemma.

I would not have big hopes for EU to learn Google a lesson. Microsoft has some sweeeet deals with most computer makers, why we got all those Windows. And as Apple, Adobe and others they practically do communist trading with their stuff to students, business with volume licenses. Close to freeware. Many complain when they get free stuff right? Market place is raped and they misuse their size to screw competitors over. They were told to let "people" tick a browser off and something about a Media player no one cared about.
Title: Re: The conflict of interest that is Google
Post by: rxantos on December 02, 2010, 12:37 PM
Corporations are like drug dealers. They give you something for free in order to hook you up.

BTW: This is interesting. Google is next to useless when you are searching for something like a car.

The Incredible Stupidity Of Investigating Google For Acting Like A Search Engine (http://searchengineland.com/the-incredible-stupidity-of-investigating-google-for-acting-like-a-search-engine-57268)


Title: Re: The conflict of interest that is Google
Post by: J-Mac on December 02, 2010, 01:14 PM
Corporations are like drug dealers. They give you something for free in order to hook you up.

BTW: This is interesting. Google is next to useless when you are searching for something like a car.

The Incredible Stupidity Of Investigating Google For Acting Like A Search Engine (http://searchengineland.com/the-incredible-stupidity-of-investigating-google-for-acting-like-a-search-engine-57268)


Uhh... maybe it's just me, but... does anyone really expect a Google search for any topic to show links to the results for the same topic on other, competing search engines? That expectation sounds so out of place with, well, everything I have ever expected from a search engine! C'mon, really? This guy truly expected to find results from Bing, Yahoo, and a host of other search engines in his Google search results?

 ;D ;D ;D ;D ;D

Thank you.

Jim
Title: Re: The conflict of interest that is Google
Post by: Bamse on December 02, 2010, 01:15 PM
Good link rxantos. Hope you read it all or you have been tricked :)

Closer to the real world with nice kick at those stupid newspapers. He know it is the same money and clicks fight is about. Clash of interests, zero to do with consumer rights or anything. Some prefer Microsoft, old newspaper methods, anything non-Google because it is trendy - others prefer Google world. Be careful who you join hands with :)

If you step back from the rhetoric, the political jockeying, the concerns that Google is just too big so let’s use any argument to stop it — if you logically think about this argument from a user perspective — it makes no sense.

If you missed his link at bottom Google has responded to the hunt http://googlepolicyeurope.blogspot.com/2010/11/our-thoughts-on-european-commission.html
Title: Re: The conflict of interest that is Google
Post by: zridling on December 02, 2010, 01:40 PM
This is one of the best topics ever on DC.

As others have pointed out with far better clarity than I ever could, the problem with Google is its ad plan. If you set in motion profit before content, then naturally the greedy are going to go straight for the web hits, or more specifically, the ad hits. Already you've distorted every single result of your search engine right there, not to mention opened it to corruption.

There are plenty of trolls -- i.e., columnists -- who will post something just to get hits, and then turn around and post the opposite opinion a week or month later, hoping no one cares enough to notice. But by then, they (or their company) have already been to the bank.

Just as when you travel, your best experiences are had when you get out of the big city, off the main highway, and don't eat at chain restaurants, I find the same is true when using Google. I can find anything I want using it, but I have to sift through increasing digital noise to get there. I think that's also why when you come across something fresh like Yippy or Bing, it's kind of refreshing (for a while).
Title: Re: The conflict of interest that is Google
Post by: mouser on March 05, 2012, 01:02 PM
Article today slamming google for increasing tendency to bury real search results in ads:

http://www.edbott.com/weblog/2012/03/at-google-advertising-is-crowding-out-search-results/

[ You are not allowed to view attachments ] (http://www.edbott.com/weblog/2012/03/at-google-advertising-is-crowding-out-search-results/)

That’s a total of 23 links on that page, as it appears on a typical computer. Only one is a search result.
Title: Re: The conflict of interest that is Google
Post by: IainB on March 05, 2012, 04:23 PM
Is it justified to criticise Google for what it does or the way it does what it does?
As the marketing speak would put it, "It's all a matter of perception".

One perception here:
Looks like Du Pont was originally a gunpowder manufacturer (that was interesting - I never knew that) and then diversified into all sorts of fields, and sought to grow as a corporation, through acquisition and expansion. The objective would have been to fulfil its charter to make profits for its shareholders. Looks like it was probably a well-run psychopathic corporation - true to its business model. Then a bit of antitrust bother. Oh dear, what a pity, never mind. (Well, you can' t always get away with monopoly all of the time, but you have to try, don't you?)
Think of all the employment that resulted (and still continues) from Du Pont's operations as the corporation grew.
An enormous wealth-creating economic engine.
A great corporation.

As an experiment, re-run the above but substituting "IBM" for "Du Pont". Same model, different products/services. Antitrust bother in the early '80s (IBM was forced to sell their Commercial Bureau Services arm, which was bought up by CDC).
Another great corporation.

Then repeat that with "Google", or the name of whatever other major corporation you care to think of.
Try "Monsanto" - I think that fits it too. Monsanto might have studiously avoided the antitrust hurdle so far (has it?), but anyway it's GM technology probably takes it perilously close to the line (it's patenting food on a global scale, for goodness' sake). One day the legislators might wake up to that fact - if Monsanto's lawyers/lobbyists forget to fund them enough to stay asleep.

Define "Conflict of interest" and see if it really applies to Google. You will probably arrive at the conclusion that there is none in Google. It is probably just another well-run psychopathic corporation - true to its business model.
A great company.
But there's maybe a small difference with the "Do no evil" statement. That flies right in the face of what a well-run psychopathic corporation should be doing - treating it's adverse effects as externalities, for society to deal with. If anything, it is that statement that is a conflict of interest in this context.
No problem, the statement can always be quietly removed/forgotten by the Board, after the phantasising idiot who pronounced it has died/retired/been paid off. It's probably not a legal requirement anyway (is it?) - it's an ambiguous and morally high-sounding PR statement ("spin"), and has no real meaning and certainly no binding value. It's become a cliché. It's probably just a comforter for suckers like us. Regardless, you can rest assured that the corporation will justify whatever it wants to justify as being "Not evil".

So, stop griping about them and just accept those adds in the searches and support the economic engine and all that employment. The adverts are harmless, and a good thing, because they can generate consumption by those with the propensity to pay. And if you are lucky enough to have the propensity to pay, then it's only because of the economic engine that you are a part of.
Title: Re: The conflict of interest that is Google
Post by: CodeTRUCKER on March 05, 2012, 05:28 PM
That all sounds real good and benign until you start factoring in other very serious items. 

<> Google put at risk the Chinese citizens who would exercise a free-speech right by agreeing to allow the Chinese government unhindered access to any records (read: IPs) of any and all searches. 

<> Google has digitized (photographed) hundreds of thousands (millions?) of copyrighted works and declared their "digitized data" are Big G's property via their own copyright. 


This is only two.  There are more.  Please feel free to do the "Fill-In-The-Blank" name game with the above.  Doesn't quite fit does it? 

Aside from the above Google presents itself as an inert "search" engine to the masses which accords some measure of acceptable norms of a common trust to Google.  The only way Google can take economic advantage of the "searchers" trust is to manipulate that trust without the "searchers" knowledge.  No matter how you slice it, this pretending of Google to be a "service" to the masses while clandestinely seeking/exercising a significantly different agenda constitutes the darker side of business and stretches any level of integrity to the breaking point.

Keep in mind it is only the ability of a deceiver in using the lie to keep the deceived believing the deceiver is to be trusted which allows the deceiver to deceive the deceived with the lie.  Once the truth is known by the deceived the power of the deceiver and the lie is nullified and the deceiver loses any credibility.  In other words, a lie only has power while the deceiver can keep the deceived believing the deceiver is to be trusted.  Google succeeds in continuing to keep the "searcher"  believing "Google is your friend."

How would you like your friends/business associates to treat you as Big G treats the "searchers?"  Your answer should illuminate the validity/invalidity of Google's claim to your trust.
Title: Re: The conflict of interest that is Google
Post by: IainB on March 05, 2012, 08:43 PM
That all sounds real good and benign until you start factoring in other very serious items.  
...
+1 from me for pretty much all that you wrote there CodeTRUCKER.     :Thmbsup:

When I read this bit though, I have to say that it rather felt like I was playing verbal "Twister":     ;)
Keep in mind it is only the ability of a deceiver in using the lie to keep the deceived believing the deceiver is to be trusted which allows the deceiver to deceive the deceived with the lie.  Once the truth is known by the deceived the power of the deceiver and the lie is nullified and the deceiver loses any credibility.  In other words, a lie only has power while the deceiver can keep the deceived believing the deceiver is to be trusted.  Google succeeds in continuing to keep the "searcher"  believing "Google is your friend."

If you don't mind I would rephrase and augment it thus:
We all generally tend by nature to be credulous (willing to believe or trust too readily, especially without proper or adequate evidence), and tend to believe what we are told to believe or what we want to believe (confirmation bias) - often despite any inherent irrationality in the belief or any evidence which might contradict it.

This generalisation can be substantiated by, for example, the 2008/9 statistics/estimates which apparently showed that, out of the Earth's global population of 6 billion, 1.6 billion were Islamists, and 1.4 billion were RC/Christian. That's an estimted 50% of the world's population (us) that are apparently gullible/irrational enough to believe in an unsubstantiated myth - an invisible, omnipotent and omnipresent friend.

Additionally, Vedic philosophy teaches us that, once swallowed, we can tend to cling onto a belief because of Ahamkara (http://knol.google.com/k/slartibartfarst-anon/ahamkara/3twzpmiarr7la/3#). It becomes conjoined with our ego, and we have to defend it. Sometimes we will defend or enforce the belief with our lives, and even with lives of others. (QED.)

The evidence would seem to be that various unscrupulous people, religious leaders, governments and commercial organisations have taken advantage of human gullibility in order to deceive, trick, manipulate and control them for at least 2,000 years - and they continue to do so to the present day.

Therefore, if Google has indeed been guilty of deceiving us and breaching our trust - because, dammit, we believed in Google - then the scale of that deception is relatively insignificant when compared to the scale of that deceived 50% and in the historical context.
And it serves the purpose of oiling the wheels and feeding the demand for the economic machine.
And that is apparently a sufficiently "worthy cause" in a Capitalist economy for such deception to be allowed (if it wasn't, then Google and similar would probably already have been stopped dead in their tracks). Any deception could arguably be "for the greater good".

That's why I wrote:
Is it justified to criticise Google for what it does or the way it does what it does?
As the marketing speak would put it, "It's all a matter of perception".

In addition to its indisputably generally positive contribution to the Internet and the economy, Google is also relatively harmless, and, if you don't like it, then there is (so far) nothing stopping you from getting out of its clutches by closing your Google account and boycotting its services - unlike the EU or Islamism, where you are not allowed to leave once you have become a member (in fact the punishment for apostasy in Islam is death).

Regardless, Google is probably still perceived as a "friend" by the uncritical and credulous majority.
So we should stop griping and thank our lucky stars. You've never had it so good.    ;)
Title: Re: The conflict of interest that is Google
Post by: J-Mac on March 05, 2012, 09:09 PM
Two somewhat non-relevant points:

First...
Keep in mind it is only the ability of a deceiver in using the lie to keep the deceived believing the deceiver is to be trusted which allows the deceiver to deceive the deceived with the lie.  Once the truth is known by the deceived the power of the deceiver and the lie is nullified and the deceiver loses any credibility.  In other words, a lie only has power while the deceiver can keep the deceived believing the deceiver is to be trusted.  Google succeeds in continuing to keep the "searcher"  believing "Google is your friend."

Huh? I tried reading through that series of sentences a second time but then decided I'd rather play on Braingle (http://www.braingle.com/index.php) and work on their brain-teasers there; those are more fun!

Second, I looked at your "Google Knol" article Iain and I did try to read it, honest! But I kept drifting off every time I got past Lord Krishna chatting with Arjun... especially when I got to the part where we are losing our Ahamkara - I think?! I suppose I might just be losing my attention span rapidly as I grow older - apparently at or near the speed of light.

Basically, I think I am just too darned tired to understand any of what the heck you guys are talking about.   :huh:   :-\

Oh, and BTW - looks like Google is ending the whole "Knol" thing, unfortunately. You probably know that but I just found out.   :(

Thanks!

Jim
Title: Re: The conflict of interest that is Google
Post by: IainB on March 05, 2012, 09:39 PM
Basically, I think I am just too darned tired to understand any of what the heck you guys are talking about.   :huh:   :-\
I don't blame you.
I don't understand what the heck I'm talking about half the time either!     ;)

Oh, and BTW - looks like Google is ending the whole "Knol" thing, unfortunately. You probably know that but I just found out.   :(
Yes. I was annoyed when I read that Google intended to close the Knol service. (I believed in Google, dammit!)       :mad:
And migrating a Knol to Annotum (the recommended migration site) does not work properly, causing me to lose roughly 80% of the knol content.
Ah well. Once bitten, twice shy.

That Ahamkara concept, by the way - that is a surprisingly useful concept. It is wisdom/knowledge that can help to explain a lot of our previously inexplicable irrational behaviours. It comes from the 3,000 year-old (or so) Vedic religious philosophy, and has been absorbed into the much younger Hindu religious philosophy.
When I discovered that Ahamkara was a theory which was supported by evidence and experience of irrational human behaviour (my own included!), I was bowled over. I haven't been able to refute it by rational argument or from experience, yet (though I keep trying).

I would recommend that you persevere and have a read of the Bhagavad Gita, even if it does send you to sleep. It's very interesting.
Title: Re: The conflict of interest that is Google
Post by: mouser on March 20, 2015, 10:31 PM
From slashdot:

'We've always suspected that Google might tweak its search algorithms to gain an advantage over its rivals — and, according to an FTC investigation inadvertently shared with the Wall Street Journal, it did. Quoting: "In a lengthy investigation, staffers in the FTC's bureau of competition found evidence that Google boosted its own services for shopping, travel and local businesses by altering its ranking criteria and "scraping" content from other sites. It also deliberately demoted rivals. For example, the FTC staff noted that Google presented results from its flight-search tool ahead of other travel sites, even though Google offered fewer flight options. Google's shopping results were ranked above rival comparison-shopping engines, even though users didn't click on them at the same rate, the staff found. Many of the ways Google boosted its own results have not been previously disclosed.'

[ You are not allowed to view attachments ] (http://www.wsj.com/articles/inside-the-u-s-antitrust-probe-of-google-1426793274)

http://www.wsj.com/articles/inside-the-u-s-antitrust-probe-of-google-1426793274

"WASHINGTON—Officials at the Federal Trade Commission concluded in 2012 that Google Inc. used anticompetitive tactics and abused its monopoly power in ways that harmed Internet users and rivals, a far harsher analysis of Google’s business than was previously known."

from: http://tech.slashdot.org/story/15/03/20/1639215/ftc-google-altered-search-results-for-profit
Title: Re: The conflict of interest that is Google
Post by: IainB on March 21, 2015, 12:28 AM
@mouser: I wondered about that too, when it popped into my bazqux feed-reader, and I assumed that, given what has been commented above in this thread, none of this should really come as a surprise to us.

Eric Schmidt and his colleagues are up there in the stratosphere, maximising profits, pulling the strings, out of our reach, and as a corporate legal entity are arguably in a politically, legally and economically vastly superior and dominant position compared to our lesser legal entities and whatever residual "legal rights" we might amusingly imagine ourselves to have.
Google is a great corporation.

If the perceived problem here is "anti-competitve behaviour", or something, then the likely/apparent causal problem is that Capitalism (the economic dogma of capitalism) encourages/necessitates profit-seeking strategies and "competition" often to the exclusion of considerations of moral, ethical, or legal obligations. It's a never-ending game to "play the system", and if one is successful at it, it creates wealth out of thin air (usually with no productive effort/result).
When we use the Internet, we are generally the product (or our data is) and the puppets in this game, and we pay for the privilege to enter into and play in the game (wittingly or otherwise).

Google is a leader, part of an oligopoly - if it isn't a monopoly - and can probably do whatever the heck it wants, with impunity.
Unfortunately, when one tries to address the apparent causal problem (i.e., Capitalism), one runs smack into the brick wall that other economic ideologies seem to have done - e.g., the Communist/Socialist "command economy" system.

So, Google apparently used their position to gain an unfair advantage, eh?
Oh dear, what a pity, never mind.
Google is a great corporation.
Title: Re: The conflict of interest that is Google
Post by: IainB on March 21, 2015, 01:47 AM
Just stumbled upon this as a good example of this sort of thing:
“Wall Street Firm Develops New High-Speed Algorithm Capable Of Performing Over 10,000 Ethical Violations Per Second” (http://www.theonion.com/articles/wall-street-firm-develops-new-highspeed-algorithm,38202/)
Title: Re: The conflict of interest that is Google
Post by: mouser on March 21, 2015, 01:56 AM
 ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D
nice find.
Title: Re: The conflict of interest that is Google
Post by: J-Mac on March 21, 2015, 06:14 AM
That's rich!

Actually, while it is funny as hell, the Onion's usual tinge of truth makes it just a little painful to laugh much at it. And so my abject hate of all things Goldman Sachs grows ever stronger!

Thanks.

Jim
Title: Re: The conflict of interest that is Google
Post by: Renegade on March 21, 2015, 12:50 PM
From slashdot:

...

from: http://tech.slashdot.org/story/15/03/20/1639215/ftc-google-altered-search-results-for-profit

I'm glad someone posted it.

Google is a leader, part of an oligopoly - if it isn't a monopoly - and can probably do whatever the heck it wants, with impunity.
Unfortunately, when one tries to address the apparent causal problem (i.e., Capitalism), one runs smack into the brick wall that other economic ideologies seem to have done - e.g., the Communist/Socialist "command economy" system.

One thing that drives me up the wall is "capitalism". Google is in bed with the state everywhere, and what they do can hardly be called "capitalism" if one believes that "capitalism" means free markets. It's a twisted form of fascism, which is at least better than communism/socialism in some ways, but still degenerate.

Just stumbled upon this as a good example of this sort of thing:
“Wall Street Firm Develops New High-Speed Algorithm Capable Of Performing Over 10,000 Ethical Violations Per Second” (http://www.theonion.com/articles/wall-street-firm-develops-new-highspeed-algorithm,38202/)

Sadly, it's not far from the truth. :(

That's rich!

Actually, while it is funny as hell, the Onion's usual tinge of truth makes it just a little painful to laugh much at it. And so my abject hate of all things Goldman Sachs grows ever stronger!

The Onion is less fake news than prediction. You can literally go back and look at older articles, then go ahead a few years and see it in reality. It's sad. :(

Spain taxed the sun. The sun. Taxed it. Really. Not a joke. Not fake. Spain really in reality taxes the sun.

Can you imagine this in a title from The Onion?

In a Response to Spain Taxing the Sun, Italy Taxes Shadows

Yes - it would seem like insanity. But it's true. Italy is now taxing shadows. In reality. For realz. No joke.

http://www.zerohedge.com/news/2015-03-20/italy-theyre-now-taxing-shadows

As Italian newspaper Leggo reports, store owners in Conegliano are now faced with the unfortunate (albeit comically absurd) proposition of paying taxes on shadows.

The rationale appears to go something like this: an awning casts a shadow on public property and therefore you must pay to use that property.

The really screwed up thing here is that the sun actually wears down materials (in this case sidewalks), and shading them preserves them. So, if anything, the "tax" should be in reverse.

So, for Google and the FCC, this isn't much of a surprise. There's nothing that's beyond belief.

Google has some great services, but... FFS... They need to clean up a bit.

Title: Re: The conflict of interest that is Google
Post by: mouser on March 21, 2015, 05:53 PM
Staying on topic, another take on the google article:

Google reportedly blackmailed websites into giving it content for free

According to the report, for one example, Google took content from companies like Yelp, TripAdvisor, and Amazon. In the latter case, Google lifted product rankings and placed them in their own search results for those products. When the companies complained to Google about the process, Google threatened to remove them entirely from results. The Journal quotes this section of the report: "It is clear that Google’s threat was intended to produce, and did produce, the desired effect, which was to coerce Yelp and TripAdvisor into backing down." The Commission ultimately had Google agree to let websites opt out of the process.

http://www.theverge.com/2015/3/19/8260073/google-ftc-leaked-anti-trust-report
Title: Re: The conflict of interest that is Google
Post by: IainB on March 22, 2015, 06:29 AM
^ Classic monopolistic behaviour.
Title: Re: The conflict of interest that is Google
Post by: rxantos on March 31, 2015, 09:18 PM
With Apologies to Murphy.

If something can be abused, it will.

Google new motto should be in the lines of
"Do not GET CAUGHT while doing evil."
Title: Re: The conflict of interest that is Google
Post by: TaoPhoenix on April 01, 2015, 01:48 AM
With Apologies to Murphy.

If something can be abused, it will.

Google new motto should be in the lines of
"Do not GET CAUGHT while doing evil."

It's getting worse!

"Something will be abused. There is no whether, because anything can be abused with sufficient malice. If you have failed to abuse something, apply more malice."

"Actual worry about getting caught doesn't even always apply. The corps have moved on to playing "talk to the hand" to the government. IF they take sanctions, ignore them. That's because they are under the silly impression that laws matter!"

Now excuse me while I go abuse something else!
:'(
Title: Re: The conflict of interest that is Google
Post by: rxantos on April 01, 2015, 09:51 AM
Lord Acton (http://www.answers.com/topic/john-dalberg-acton-1st-baron-acton) was right... "Power tends to corrupt, and absolute power corrupts absolutely."

Almost right.

Power corrupts, but blind obedience corrupts the most.

Stalin was just one man after all. Nothing without the useful idiots.  There is even a study on how 9 out of 10 people will obey an order to harm someone else if an authority figure tells them to do so. And the experiment was further corroborated by others, so pretty much is scientific proof that the majority of people act like sheep. And the sheep mentality is what enables the biggest evils in the world. Ranging to the "we where just following orders" crew. To the "I will not do shit and let evil thrive because Jesus will come for me" crew. And the all popular rational coward crew "I know that is wrong, but I will get affected if I do not obey".

I would say that less than 10% of the people goes into the. "I do not care if is convenient or not, or any threats you make, wrong is wrong and I will have no part of it." And less than 1% would say this is wrong, and I will fight you no mater the cost. Victory or Sovngarde :) (Those who played Skyrim know the reference).

The not so funny thing is that the majority of the sheep will help the tyrant send that 1% to Sovngarde. So the main threat is the sheep not the tyrant. The "let's help the tyrant extort more resources, spend 90% of them on himself so he will throw us a bone." crew.

In the case of Google, they are corrupt. But the problem is not their corruption, the power is the corruption of those who blindly follow Google. Without people taking the search engine seriously, they are nothing. Without the people accepting their policies they are nothing.
Title: Re: The conflict of interest that is Google
Post by: Stoic Joker on April 01, 2015, 11:11 AM
^Nailed it!
Title: Re: The conflict of interest that is Google
Post by: mouser on June 29, 2015, 08:09 PM
Another article on google leveraging search to self-promote: