Article: Why features don't matter anymore: the new laws of digital technology
The iPod was never sold on the grounds of its technical merits: Apple hit a gold-mine by marketing a cool new way of integrating music in your life. Even when Apple announced the iPod with video, it presented it not as the best multi-media player in the universe, but as a cool new way of watching "Desperate Housewives" and other TV shows.
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http://www.acm.org/ubiquity/views/v7i07_pfeiffer.html
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