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DonationCoder.com Software => Mouser's Zone => Screenshot Captor => Topic started by: meamjw on October 03, 2012, 05:06 PM

Title: This program should be avoided like the plague!
Post by: meamjw on October 03, 2012, 05:06 PM
I was giving this program a try when nearly all my potos disappeared from the main folder of "My Pictures". After much searching I discovered an "Older" subfolder had been created and 95% of my photos had been hidden in there.
I had "My Pictures" set to display thumbnails, but "Older" was in list view named by date. For a good while I had no idea where that folder came from nor what was in it.
I have tried many programs in my time, but this was the most egregious and infuriating behavior I've encountered yet.
I could find no way to efficiently move all my photos back where they belonged. Wound up doing it one to ten at a time, depending on how many photos were in each file this piece of shit had automatically created.
One person on the forum said he liked that feature. I can't imagine why. I think it is some of the most arrogant and inconsiderate programming I have ever seen.
Title: Re: This program should be avoided like the plague!
Post by: mouser on October 03, 2012, 05:13 PM
I apologize.

Normally one wouldn't point the screenshot folder of Screenshot Captor at your "My Pictures" directory, which I guess is what you did -- causing Screenshot Captor to treat all those files as its screenshots which it by default moves to the "Older" directory when they are a certain age.  It won't ever delete any files.

I can see how that would be frustrating.  You can turn off this behavior on the bottom of the "Saving and Loading Files" tab of options.

It has been suggested that I disable this feature by default.. I guess maybe this post is the sign that I should.

It's a very very useful feature for screenshots, but I can see that it would cause havok if people change the screenshot folder to some other directory.  Perhaps I should leave it enabled by default BUT disable it any time the screenshot folder is changed.

I'm sorry that it caused confusion and stress.  Like I said it won't ever delete any of your files, so you should not have lost anything.
Title: Re: This program should be avoided like the plague!
Post by: Shades on October 03, 2012, 05:16 PM
Screenshot Captor is a highly configurable and very capable piece of software. Because of the amount of configurable options it can be possible that some of the default settings are not to your liking. However, Mouser (the creator and head honcho of this establishment) has put up quite a lot of documentation put up, he even made screen-casts in which he explains most options and why the default settings are as they are.

Take a look at the forum, the people here are friendly and very helpful in solving your issue(s) with Screenshot Captor.
Title: Re: This program should be avoided like the plague!
Post by: f0dder on October 03, 2012, 05:53 PM
It has been suggested that I disable this feature by default.. I guess maybe this post is the sign that I should.
Probably a good idea - I got confused the first time my screenshots "disappeared". OTOH, I probably wouldn't have found the feature if it had been disabled by default, and I do think it's a nice feature - although it would probably be better if the default grouping was per month or week rather than per day? (that's probably where the OP's frustration is from: having a few files in each of a zillion subfolders... that's a pain to move back if your file manager is cruddy old Explorer).
Title: Re: This program should be avoided like the plague!
Post by: 40hz on October 03, 2012, 06:05 PM

I have tried many programs in my time, but this was the most egregious and infuriating behavior I've encountered yet.
.
.
.
this piece of shit
.
.
.
I think it is some of the most arrogant and inconsiderate programming I have ever seen.

It's understandable that someone would be annoyed about what happened. But I think the way that annoyance is being expressed isn't exactly what most people would see as being very considerate either.

There's ways to complain. Calling a sophisticated piece of popular software that has received glowing reviews and is offered both freely and 'as is' as "a piece of shit" - and calling the developer "arrogant" and "inconsiderate" purely over a design decision - is more than a bit over the top IMO.

But that's the way it goes I guess. :-\
Title: Re: This program should be avoided like the plague!
Post by: TaoPhoenix on October 03, 2012, 06:14 PM
It has been suggested that I disable this feature by default.. I guess maybe this post is the sign that I should.
Probably a good idea - I got confused the first time my screenshots "disappeared". OTOH, I probably wouldn't have found the feature if it had been disabled by default, and I do think it's a nice feature - although it would probably be better if the default grouping was per month or week rather than per day? (that's probably where the OP's frustration is from: having a few files in each of a zillion subfolders... that's a pain to move back if your file manager is cruddy old Explorer).


Can you do a Search feature with subfolders for "all pictures" and then mass drag-drop them back to where they belong?
Title: Re: This program should be avoided like the plague!
Post by: TaoPhoenix on October 03, 2012, 06:14 PM

I have tried many programs in my time, but this was the most egregious and infuriating behavior I've encountered yet.
.
.
.
this piece of shit
.
.
.
I think it is some of the most arrogant and inconsiderate programming I have ever seen.

It's understandable that someone would be annoyed about what happened. But I think the way that annoyance is being expressed isn't exactly what most people would see as being very considerate either.

There's ways to complain. Calling a sophisticated piece of popular software that has received glowing reviews and is offered both freely and 'as is' as "a piece of shit" - and calling the developer "arrogant" and "inconsiderate" purely over a design decision - is more than a bit over the top IMO.

But that's the way it goes I guess. :-\

Greater Internet SMBC theory at work?
Title: Re: This program should be avoided like the plague!
Post by: mouser on October 03, 2012, 06:21 PM
Hey, if I woke up and thought all my pictures were gone I'd be pretty mad too.. I'm sympathetic to people who occasionally come on here to curse me out because I do plenty of cursing and screaming at software myself..
Title: Re: This program should be avoided like the plague!
Post by: 40hz on October 03, 2012, 06:37 PM
^But they weren't gone. And the person posting the complaint knew that. It was an  inconvenience, sure. But it wasn't a disaster.

Dunno...it's ok to cuss at software I suppose. But I don't think it's either fair or appropriate to also cuss out the developer for an honest "mistake" (open to debate BTW) that did not result in data loss. Especially when it's a piece of what is essentially freeware.

But there ya go. And I suppose I shouldn't be surprised any more. I've been involved with FOSS for a long time. And from that I've since come to appreciate the truth in the old saying: "No good deed ever goes unpunished."

 ;) 8)
Title: Re: This program should be avoided like the plague!
Post by: rgdot on October 03, 2012, 06:54 PM
I remember I had an issue with the CH+S database years ago, didn't even report it...things happen, sometimes it is a serious bug other times the pc or user himself. It is not really relevant if mouser minds the tone or not.

My :two: cents.
Title: Re: This program should be avoided like the plague!
Post by: TaoPhoenix on October 03, 2012, 08:10 PM
It is kinda relevant, because despite Mouser's good charm, that kind of user attitude just leads to trouble. A user will bitch like that whether it's paid or free, and when it's paid it becomes "I paid good money for this ....".

Title: Re: This program should be avoided like the plague!
Post by: IainB on October 03, 2012, 09:37 PM
We cannot control what events happen to us in life.
What we can control is how we respond to them.
Title: Re: This program should be avoided like the plague!
Post by: mouser on October 03, 2012, 09:41 PM
Am I the only one here who believes in the cleansing goodness of a good curse filled rage-based primal scream?
Title: Re: This program should be avoided like the plague!
Post by: TaoPhoenix on October 03, 2012, 10:03 PM
Am I the only one here who believes in the cleansing goodness of a good curse filled rage-based primal scream?

Yes. Because exactly one is cleansing. Because you built a community where that's a freak of nature.

You do not want to see what a forum full of vitriol requiring admin action looks like.
Be Careful What You Wish For - You Just Might Get It. " - Supposedly Chinese Proverb

Title: Re: This program should be avoided like the plague!
Post by: rgdot on October 03, 2012, 10:05 PM
Am I the only one here who believes in the cleansing goodness of a good curse filled rage-based primal scream?

I do that when I am alone and no one around to hear me  :P
Title: Re: This program should be avoided like the plague!
Post by: mouser on October 03, 2012, 10:07 PM
One time I was on such a loud tear that the neighbors come over to find out if someone was being murdered in my apartment.
I explained to them: "No, I'm a computer programmer."
Title: Re: This program should be avoided like the plague!
Post by: wraith808 on October 03, 2012, 10:33 PM
There's is the cleansing of a good scream or yell.  But just because it is, doesn't absolve you of responsibility if you direct it at someone else.  I think that's what 40 was objecting to... and I find myself agreeing.
Title: Re: This program should be avoided like the plague!
Post by: SQUIDMAN on October 04, 2012, 01:08 AM
Deep down I have to say this software isn't always the easiest to use, but it's better than one I payed money for and I have always come back to using it. Usally the problem is something I change the setting to. But it's free and have used it for more than 5 years, gots it's quirks but I like it alot. The stuff that should be avoided like the plague is the so called freeware that highjacks your web browser or worse.  :D  But I know at least here someone will try to help you with the problem, better than other software company's that give you no help, no replies to e-mails, or just tell you to make sure the computer is up to date and then blow you off when that doesn't work! I understand the frustration but maybe vent in a milder
form, before Ramping it up from the start!
Title: Re: This program should be avoided like the plague!
Post by: SQUIDMAN on October 04, 2012, 01:13 AM
For wraith808
Asha Kamala Mahamari this girl is 6'3 and weights 152 the picture looks nice but I'm picturing a string bean with a head on it, thats thin Dude! :-\
Title: Re: This program should be avoided like the plague!
Post by: Renegade on October 04, 2012, 01:45 AM
Am I the only one here who believes in the cleansing goodness of a good curse filled rage-based primal scream?

Nope. :D

Design decisions can be very difficult at times, and are always a balance between simply doing things automatically and prompting users for confirmation (which is often meaningless when people simply click on dialogs to dismiss them).

In a previous position at a company, I had the same situation - a feature freaked out a few people, and they then freaked out at us.

In the end, screaming can help alleviate the pain and help "put one's head right again." :)

How many people have privately screamed about users/clients before? ;)
Title: Re: This program should be avoided like the plague!
Post by: TaoPhoenix on October 04, 2012, 01:54 AM
How many people have privately screamed about users/clients before? ;)

Tron, both movies?

 :D
Title: Re: This program should be avoided like the plague!
Post by: Renegade on October 04, 2012, 03:18 AM
There's is the cleansing of a good scream or yell.  But just because it is, doesn't absolve you of responsibility if you direct it at someone else.  I think that's what 40 was objecting to... and I find myself agreeing.

That's an excellent distinction. Venting anger/frustration usually isn't productive when targeted at people. Well, unless the person can shrug it off and address the real issue, which is rare.
Title: Re: This program should be avoided like the plague!
Post by: tomos on October 04, 2012, 03:22 AM
There's is the cleansing of a good scream or yell.  But just because it is, doesn't absolve you of responsibility if you direct it at someone else.  I think that's what 40 was objecting to... and I find myself agreeing.

That's an excellent distinction. Venting anger/frustration usually isn't productive when targeted at people. Well, unless the person can shrug it off and address the real issue, which is rare.

mouser has it :Thmbsup:

Hey, if I woke up and thought all my pictures were gone I'd be pretty mad too.. I'm sympathetic to people who occasionally come on here to curse me out because I do plenty of cursing and screaming at software myself..
Title: Re: This program should be avoided like the plague!
Post by: tomos on October 04, 2012, 03:28 AM
I remember being freaked myself when this was introduced (where are all my screenshots gone!). My file manager can show contents of all subfolders in one view so it was not such a problem to restore them.
In the end I opted for an 'older' folder for each year.

No idea what kind of work it would be: but I wonder could it be implemented on install, (or first start up after install) with some sort of 'wizard' -
please chose these settings a, b or c, notifying the user what will happen etc etc.
Title: Re: This program should be avoided like the plague!
Post by: Renegade on October 04, 2012, 04:22 AM
I remember being freaked myself when this was introduced (where are all my screenshots gone!). My file manager can show contents of all subfolders in one view so it was not such a problem to restore them.
In the end I opted for an 'older' folder for each year.

No idea what kind of work it would be: but I wonder could it be implemented on install, (or first start up after install) with some sort of 'wizard' -
please chose these settings a, b or c, notifying the user what will happen etc etc.

You just reminded me... I had the same issue with SC before. I noticed all my screenshots were gone, thought WTH!?!, then saw the "OLDER" folder and figured it out pretty quickly, so it was just a tiny blip on the radar for a quick instant.
Title: Re: This program should be avoided like the plague!
Post by: Stoic Joker on October 04, 2012, 06:43 AM
Am I the only one here who believes in the cleansing goodness of a good curse filled rage-based primal scream?

(I'm with ya!) Catharsis is a good thing. To many people these days try to internalize things (usually with medication...) instead of just letting go and getting it out of their system.


One time I was on such a loud tear that the neighbors come over to find out if someone was being murdered in my apartment.
I explained to them: "No, I'm a computer programmer."

Don't have neighbors that close...but I been there.


-----------------------------------------------------------------


Respect for letting the guy vent. Although it would behoove him to return with a calmer tone  - (hint to OP) - so that an amicable resolution could be reached.
Title: Re: This program should be avoided like the plague!
Post by: Stoic Joker on October 04, 2012, 06:54 AM
Well, unless the person can shrug it off and address the real issue, which is rare

It didn't used to be rare, back when people had spines. Now our society has become hypersensitive about anything that isn't sugarcoated.

A business conference I went to had an HR segment where the speaker stated that "the current generation of college graduates (were so PC that they) could not be criticised in the workplace ...(by the boss/even when flamingly dead wrong)... Because they would get upset and leave". What!?!
Title: Re: This program should be avoided like the plague!
Post by: 40hz on October 04, 2012, 07:55 AM
Am I the only one here who believes in the cleansing goodness of a good curse filled rage-based primal scream?

(I'm with ya!) Catharsis is a good thing. To many people these days try to internalize things (usually with medication...) instead of just letting go and getting it out of their system.


Agree. But only up to a point.

I'm personally getting a little fed up with all the cheap shots, digs, snide comments, swearing, posturing, ranting and screaming that seems to be the norm of late.

What is going on with people lately? There's a widespread refusal to deal with situations (any situation) in a mature and sane manner. In almost every place I been lately I'm running into people who cry on cue and/or fly off the handle at the drop of a hat. It's almost like there's a reward for acting like a cranky toddler rather than an adult. Antisocial is becoming the accepted new 'social.'

Back in the 60s, American humorist James Thurber commented on the trend in serious literary circles to be constantly speaking of - and praising - art that displayed "raw naked emotion." He concluded that he only hoped "clothed sensibility" would also somehow survive.

[ You are not allowed to view attachments ]

Doesn't much look like it did. :(



Title: Re: This program should be avoided like the plague!
Post by: wraith808 on October 04, 2012, 09:53 AM
It didn't used to be rare, back when people had spines. Now our society has become hypersensitive about anything that isn't sugarcoated.

It's not about sugar-coating.  It's a good dose of respect, and the realization that if you do it, and it's done back, then you shouldn't get bent about someone turning your own vitriol against you.

I'm personally getting a little fed up with all the cheap shots, digs, snide comments, swearing, posturing, ranting and screaming that seems to be the norm of late.

This is exactly it.  There's criticism (and I'm not one of those people that believe that criticism can't be constructive), and then there's just useless ranting and vitriol.  People confuse the two, and the PC movement hasn't helped.

I personally prefer if someone is straight with me.  But if you come at me the wrong way, I'll either shut down and ignore what you're trying to say, or come back at you inappropriately (most times, the first... but... hey, I'm human).  There are only a few people that I will let actually vent at me.  It's a matter of respect, in my opinion, something that's vanishingly rare online these days.

What is going on with people lately? There's a widespread refusal to deal with situations (any situation) in a mature and sane manner. In almost every place I been lately I'm running into people who cry on cue and/or fly off the handle at the drop of a hat. It's almost like there's a reward for acting like a cranky toddler rather than an adult. Antisocial is becoming the accepted new 'social.'

So much this.  I was in court recently, and it even works there.  Passive-Aggressive or Antisocial is the way to go these days, it seems.
Title: Re: This program should be avoided like the plague!
Post by: f0dder on October 04, 2012, 10:30 AM
Respect for letting the guy vent. Although it would behoove him to return with a calmer tone  - (hint to OP) - so that an amicable resolution could be reached.
Posts like that are usually done as a one-off thing, without the user ever returning. It's a bit sad, since sometimes (on DoCo: often) people actually try to alleviate whatever problems the OP was frustrated about.
Title: Re: This program should be avoided like the plague!
Post by: Stoic Joker on October 04, 2012, 11:58 AM
It didn't used to be rare, back when people had spines. Now our society has become hypersensitive about anything that isn't sugarcoated.

It's not about sugar-coating.  It's a good dose of respect, and the realization that if you do it, and it's done back, then you shouldn't get bent about someone turning your own vitriol against you.

(Quite true that respect is lacking) You're half way there. The problem is that the sugarcoating is being used as a substitute for respect. It's a pretend civility, because people are just trying to sound nice...instead of being nice. Kind of like self respect, folks what have it are generally never seen flopping around on the floor like toddlers. But the PC types will throw a flatout fit if one makes the "mistake" of using a "naughty" word in their presence.

Title: Re: This program should be avoided like the plague!
Post by: wraith808 on October 04, 2012, 01:03 PM
(Quite true that respect is lacking) You're half way there. The problem is that the sugarcoating is being used as a substitute for respect. It's a pretend civility, because people are just trying to sound nice...instead of being nice. Kind of like self respect, folks what have it are generally never seen flopping around on the floor like toddlers. But the PC types will throw a flatout fit if one makes the "mistake" of using a "naughty" word in their presence.

Oh, I totally agree with you on that point.  I hate all of the PC pretend that I'm OK while internally being the same person BS.  I'd rather see the real you, and decide for myself if I like you or want to be offended, rather than this whitewashed facade.  If I choose to get offended or not- that's my choice.  But let it be based on the real you, and if I make that choice, then I can choose to distance myself, which is better for both of us.  This Coexist BS just rubs me the wrong way.

That's not to say force my views on you, or you force yours on me, but for us to agree not to agree and not deal with the fakeness.
Title: Re: This program should be avoided like the plague!
Post by: joiwind on October 04, 2012, 01:49 PM
We cannot control what events happen to us in life.
What we can control is how we respond to them.

+ 100  :up:
Title: Re: This program should be avoided like the plague!
Post by: JeremyWW on October 04, 2012, 03:08 PM
 .
Title: Re: This program should be avoided like the plague!
Post by: x16wda on October 04, 2012, 06:29 PM
Maybe, after installation, before the first time older screenshots are moved into the archive folder, you could pop up a dialog to ask the user how he would like it handled.  One question, one time, and then the user is aware of it and can change the setting later if he wishes.
Title: Re: This program should be avoided like the plague!
Post by: mouser on October 04, 2012, 07:58 PM
you could pop up a dialog to ask the user how he would like it handled.

yeah i like that idea a lot.  before the first time, and the first time after you change screenshot directories, it should pop up a dialog telling you what it proposes to do, can you can say yes or no.  that's how i should have done it in the first place.
Title: Re: This program should be avoided like the plague!
Post by: ewemoa on October 04, 2012, 08:51 PM
This sounds reasonable  :up:
Title: Re: This program should be avoided like the plague!
Post by: SQUIDMAN on October 05, 2012, 12:53 AM
I don't agree that you shouldn't scream at people, had an accident in Italy once, the lady passenger of the other car got out, not a pound under 275, screaming at me and walking my
way, I went HULK on her ass yelling and walking straight for her. She took about one tenth of a second to turn around get back in the car. I turned to her husband, smiled and kinda waved and he just waved back and we quietly waited for the police to come. On the other hand, if I want help from someone (I will scream in my head you DMFer) until I know I wouldn't
get any help, or find out the problem was caused by me. "screaming can't help alleviate the pain and but does help to distract me from it"  :wallbash:
At work it's more fun to go DR Evil on someone, calm and quite just before you tell them, you'd be more then happy to tell them why they are completely freak-en WRONG. :D
Title: Re: This program should be avoided like the plague!
Post by: app103 on October 05, 2012, 06:55 PM
While I have been guilty of "throwing sand" myself, from time to time, and a bit more frequently over the last year, this still holds true:

[ You are not allowed to view attachments ]

Yes, it does feel good to scream at people, and it can be kind of therapeutic to the screamer, but if you don't put forth the effort to control outbursts like that, they become more frequent, they become habit, and then you are perceived as an angry bitter person about everything...even when you are trying to be nice.

Had a boss once that was like that, made us all shake in our shoes with how he was always screaming at us. And he couldn't stop, even when trying to give a small child a free donut. He ended up scaring the poor kid when he started shaking it at him and screaming "Here, take it, take it, TAAAAKE IT!!"

That's not a good way to communicate with people.

Now I don't know the original poster, don't know if he is "always angry" like my old boss, but I am willing to always give someone the benefit of the doubt and assume it is an isolated angry incident and that it is out of character for them, and instead of taking offense, just try to "remove the sand from the machine". And I believe mouser is pretty much the same.