Main Area and Open Discussion > General Software Discussion
GemX - missing in action
mwb1100:
Just out of curiosity - what's 'DSM'?
Beth UK:
Just out of curiosity - what's 'DSM'?
--- End quote ---
Direct Support Messaging System... without the support 8)
Darwin:
Yes, sorry, should have clarified that. Just to update everyone, none of my "DSM"s have garnered a response and neither have the e-mails and responses to the blog. Silence. Stony. Absolute. A tomb.
Doublewitt - thanks for the TreeNotesDB link. I haven't yet done so, but I WILL take a look.
doublewitt:
They close with no public notice beforehand: Ya don't just pull the plug on people like that. That's very unprofessional - totally unjustified - and no class at all...
Darwin:
Looks increasingly like you are correct, Doublewitt. The lights are on at GemX but clearly no one is home. I've got multiple e-mails and DSM's into them (as I've no doubt others on this thread have as well) and I might as well be yelling into a void. Nothing.
Anyone know how to go about getting a credit card provider to take up the issue of a refund? The money's gone but it would be a) nice to have it back (obviously!) b) (more to the point) I'd like to rattle their cage a bit. This is unconscionable.
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