As you can see, we have a MusicIP winner who also won a prize last month. In addition, a couple of other users received emails telling them that they had won Backup4all and novaPDF that won prizes last month as well. When I was running the Prize Optimizer program, I forgot to have the program take into account the winners from last month's drawing. As a result, we had some duplicates.
The emails that were sent to the winners of Backup4all and novaPDF did not contain serial numbers, so we were able to re-award the licenses. Mouser and I decided to contact those winners, let them know that a mistake was made, and draw new winners. The winning emails for MusicIP, however, each contained a valid serial number for the program so we could not draw a new winner.
Thank you for your understanding,