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Author Topic: New strange error in Outlook: Find chain survey  (Read 3465 times)

Curt

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New strange error in Outlook: Find chain survey
« on: May 20, 2007, 11:28:41 AM »
I find it fun to try out different apps all the time, because I have both the time and the curiousity. Sometimes this will bring me into troubles, sometimes even big troubles... But this one is so far a minor annoyance: Whenever I click a link in the emails I receive, Outlook 2003 will open a box with the headline "Find chain survey" or how the English translation may go; see pic with the Danish text, and imply that I should find some exe file. I will then tell Outlook to disregard this, and the link will open. No big deal, but an annoyance. I have absolutely no idea what caused this little problem - too many new apps installed during one day to understand who is the sinner, [Edit: and I have no idea what a chain survey is]. Can you think of anything, or even better, offer a reasonable solution? 
 :tellme:

FindK├Ždeoversigt.png

Your first suggestions may let me keep my programs, please...   :P
« Last Edit: May 20, 2007, 11:35:05 AM by Curt »

Wordzilla

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Re: New strange error in Outlook: Find chain survey
« Reply #1 on: May 20, 2007, 11:37:36 AM »
Try disabling all Outlook add-ons to isolate the problem.

Tools -> Options -> Other -> Advanced Option   :)

Curt

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Re: New strange error in Outlook: Find chain survey
« Reply #2 on: May 20, 2007, 11:44:07 AM »
Sorry; I should of course have given such an obvious information:   :-[
it is not caused by a plugin for Outlook.

Wordzilla

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Re: New strange error in Outlook: Find chain survey
« Reply #3 on: May 20, 2007, 12:46:19 PM »
Hmm, perhaps "find kaedeoversigt" means "find link browser" in English?

Related links to similar problem feedback:

http://www.tech-arch...on/2005-01/0303.html
http://www.pcreview....ms/thread-855453.php


Quote
Whenever I click a link in the emails I receive, Outlook 2003 will open a box

Seems to me that Outlook is no longer able to recognize/find your default browser it uses to open links in email. So I'd recommend you to: -

1. Restore default browser to Internet Explorer

http://home.arcor.de...nglish%20Help.htm#25

HOW TO RECONSTRUCT TO OPEN HYPERLINKS IN OUTLOOK

Quote
If you want to open a hyperlink you may receive the following message:
"This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator"
1. Open the INTERNET EXPLORER | TOOLS | INTERNET OPTIONS | PROGRAM | RESET WEB SETTINGS
2. Please verify, that under INTERNET PROGRAMS the correct e-mail program is selected.
3. Click to select the Internet Explorer should check to see whether it is the default browser check box
4. When the Internet Explorer starts the next time, it will ask you to be the default browser, please click YES.


2. Try again in Outlook to see if problem persists

3. Set the default browser to your favorite browser, I'll bet it's not IE  ;D

Wordzilla

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Re: New strange error in Outlook: Find chain survey
« Reply #4 on: May 20, 2007, 01:05:35 PM »
Possible solution #2 Reset URL Handler

Screenshot - 21_05_2007 , 3_52_14 AM.pngNew strange error in Outlook: Find chain survey

2.pngNew strange error in Outlook: Find chain survey


Possible solution #3 IE Registry Fix

  • Select Run... from the Start menu.
  • Type "iexplore /rereg".
  • Click OK.


Possible solution #4 Re-register DLLs

  • Select Run... from the Start menu.
  • Type "regsvr32 urlmon.dll".
  • Click OK.
  • Click OK again.
  • Repeat the Start | Run... procedure with the following commands in this order, maybe checking after each for returning function: "regsvr32 shdocvw.dll" "regsvr32 mshtml.dll" "regsvr32 browseui.dll"

from about.com


Wordzilla

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Re: New strange error in Outlook: Find chain survey
« Reply #5 on: May 20, 2007, 01:29:15 PM »
Microsoft KB Article

The Locate Link Browser dialog box appears when you open a Web link in an e-mail message in Outlook 2003

Quote
SYMPTOMS
When you click a Web link in an e-mail message in Outlook 2003, the Web site opens in a browser window and the Locate Link Browser dialog box appears.

CAUSE
This problem occurs on a Microsoft Windows 2000-based computer that has a third-party browser that does not support Dynamic Data Exchange (DDE), such as Netscape Navigator and Mozilla.

RESOLUTION
To resolve this problem, follow these steps to clear the Use DDE check box:
1.   Double-click My Computer.
2.   On the Tools menu, click Folder Options.
3.   On the File Types tab, click URL:MailTo Protocol in the Registered File Types list, and then click Edit.
4.   In the Actions box, click Open, and then click Edit.
5.   Click to remove the Use DDE check box, and then click OK.
6.   Click Close two times.




Another helpful link:

http://www.webmaster...com/forum119/348.htm



Wordzilla

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Re: New strange error in Outlook: Find chain survey
« Reply #6 on: May 20, 2007, 01:32:41 PM »
If you intend to use FireFox as the default browser to open links in Outlook, check this out:

http://www.slipstick...problems/firefox.htm

Curt

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Re: New strange error in Outlook: Find chain survey
« Reply #7 on: May 21, 2007, 08:22:00 AM »
Wow; you guys really gave me something to think about before I could act!  icon_mrgreen.gif   :Thmbsup:
Thanks for all of your help !


Hmm, perhaps "find kaedeoversigt" means "find link browser" in English?

Yes; Find link browser it is.

I read almost all of your links and decided to follow the first link from Wordzilla: tech-archive.net  ;)

It was not as easy as implied in the article! In the end I had to uninstall my Internet browser and clean the registry, but then everytthing was back to normal - and I could reinstall the browser.

Well, what browser is it then?

3. Set the default browser to your favorite browser, I'll bet it's not IE  ;D

IE is pretty close in fact. VERY close indeed  ;)

For many years I was using Internet Explorer 6 and was happy with it. As I became more and more aware of the number of different browsers one can find, I took the chance to try another. And then another. And several others. I will have to say that the number of addons you can have for Firefox is impressive, and they were the very reason I installed that browser. I still like my Firefox (FF) a lot - but I hardly use it anymore. The reason for this is Maxthon (Max). I tried Max a couple of years ago, but didn't like it then. But a week ago I installed it again and this time I am keeping it. This is IMO maybe The Best Internet Browser you can have! I know some will hate my guts for saying this because Max is based on IE which comes from Microsoft, and in some circles it is politically correct / standard procedure to low, reject or even hate Microsoft. But anyway; Maxthon is what IE should have been!

There are a lot of addons for the Max, but of course not the same number as FF. Being used to FF there are still a few features missing in Max, but at least everything in IE is also to be found in Max, and many features from FF addons are being "translated" to Max, so it keeps getting better and better. And very soon Maxthon will update from version 1.5 to 2.0. The Beta version is ready for download.

http://www.maxthon.com/

Carol Haynes

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Re: New strange error in Outlook: Find chain survey
« Reply #8 on: May 21, 2007, 08:55:09 AM »
The other solution is to simply navigate to the IExplorer.exe or FireFox.exe executable files in the Program Files folder and then Outlook will remember next time again.

Curt

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Re: New strange error in Outlook: Find chain survey
« Reply #9 on: May 21, 2007, 09:01:23 AM »
The other solution is to simply navigate to the IExplorer.exe or FireFox.exe executable files in the Program Files folder and then Outlook will remember next time again.

I did navigate Outlook to Maxthon, but then everything went totally wrong.

Carol Haynes

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Re: New strange error in Outlook: Find chain survey
« Reply #10 on: May 21, 2007, 11:05:57 AM »
Strange - I have had the same problem in the past and that fixed the problem - though I don't use Maxthon these days.