Home | Blog | Software | Reviews and Features | Forum | Help | Donate | About us
topbanner_forum
  *

avatar image

Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
  • September 04, 2015, 11:37:50 AM
  • Proudly celebrating 10 years online.
  • Donate now to become a lifetime supporting member of the site and get a non-expiring license key for all of our programs.
  • donate

Last post Author Topic: PIM's  (Read 15648 times)

Josh

  • Charter Honorary Member
  • Joined in 2005
  • ***
  • Points: -25
  • Posts: 3,368
    • View Profile
    • Donate to Member
Re: PIM's
« Reply #25 on: May 25, 2007, 12:50:05 PM »
OK Folks, prepare for a rant.

I have recently been trying out Do-Organizer, mentioned in this thread. This program has everything I am looking for in a PIM and then some. The program is very well designed and incorporates a lot of nice technology. The program is a tad on the expensive side, as can be seen here, but in my opinion, for what (Do-Organizer) offers, it is well worth it.

While the program itself is great, the support is not. I have been evaluating this program and have tried to reach their support for over a week now. I have registered at their forum 3 times now (third time being today) only to find my account deleted after being in a "Pending admin approval" status for only a day each time. I registered yesterday afternoon, only to come in this morning and find my account removed. I have received no replies from their support staff (gemxsoftware@gmail.com) so contact with them seems impossible. People seem to rant and rave over their support, however, I cannot get any pre-purchase support. For a program which costs 24.95 plus upwards of 19.95 for each module, you would think the support staff would be a bit more responsive. However, this has not been the case. I am more than ready to shell out the $80 required for the modules I will use, however, if this is the support I can expect, I am going to have to look elsewhere.

Has anyone else had any dealings with them? If so, does anyone have a forum account which they can post a message for me using?

Anyways, end of rant, I will update if I ever hear back from them. If I get my account deleted without approval again today, I quit.

Tekzel

  • Charter Member
  • Joined in 2006
  • ***
  • Posts: 228
    • View Profile
    • Donate to Member
Re: PIM's
« Reply #26 on: May 25, 2007, 02:19:47 PM »
Wow.  I checked out that link for Do-Organizer.  They want to sell you the contacts and calendar sections seperately.  I figured the add-ons would be something extra special.  No, they actually want you to buy the base program, then pay extra for: calendar, contacts, tasks...  Is it? Could it be? Yes, I do believe that is the dumbest thing I have ever seen.

Edit: Just for giggles I added up the base program and all the modules:  $169.45.  Nice. 
« Last Edit: May 25, 2007, 02:23:06 PM by Tekzel »

Darwin

  • Charter Member
  • Joined in 2005
  • ***
  • Posts: 6,983
    • View Profile
    • Donate to Member
Re: PIM's
« Reply #27 on: May 25, 2007, 04:53:08 PM »
Hi Josh - I've had good experiences so far with GemX and have an active account on the user's forum. I'll gladly post a question for you over there but have a question for you: what kind of e-mail address are you using to try to register? Just a thought... I think mine is yahoo.com and I don't recall any problems at all with registering it.

Anyway, I trialed Do-Orgranizer at version 2 and again when version 3 came out. Because I have a licence for TexNotes Pro, I qualify for drastically reduced cross-upgrade pricing to get the full blown version of Do-Orgranizer 3 but have passed so far. For my needs, Outlook does all I need it to and I really don't want another e-mail client. If they didn't have that built into the base, I'd probably jump at the cross-upgrade and just not install e-mail...

Let me know if you want me to post something over there for you!
"Some people have a way with words, other people,... oh... have not way" - Steve Martin

JeffK

  • Charter Member
  • Joined in 2005
  • ***
  • Posts: 363
    • View Profile
    • Donate to Member
Re: PIM's
« Reply #28 on: May 25, 2007, 05:53:28 PM »
FWIW and AFAIK, do-Organizer and other Gemx software can be obtained via the TrialPay system, which can, if you do a little research, reduce the effective price.

Jeff

Josh

  • Charter Honorary Member
  • Joined in 2005
  • ***
  • Points: -25
  • Posts: 3,368
    • View Profile
    • Donate to Member
Re: PIM's
« Reply #29 on: May 25, 2007, 06:11:50 PM »
Darwin,

If you could, post a question asking about registration. My username that I am attempting to register is Metshrine, and my account has been deleted three times thus far after remaining in a "pending admin approval" status for 24 hours each time. I've sent three emails to gemxsoftware@gmail.com, however, have not received a single reply in the week I've waited.

I appreciate your help!

Josh

Darwin

  • Charter Member
  • Joined in 2005
  • ***
  • Posts: 6,983
    • View Profile
    • Donate to Member
Re: PIM's
« Reply #30 on: May 25, 2007, 08:07:43 PM »
OK! Done Josh - I included the other information that you PM'd to me. Hope this works out for you.

Best,

Mike
"Some people have a way with words, other people,... oh... have not way" - Steve Martin

Josh

  • Charter Honorary Member
  • Joined in 2005
  • ***
  • Points: -25
  • Posts: 3,368
    • View Profile
    • Donate to Member
Re: PIM's
« Reply #31 on: May 25, 2007, 08:13:49 PM »
I appreciate it greatly! Thanks again!

thomthowolf

  • Charter Member
  • Joined in 2005
  • ***
  • Posts: 98
  • Bad software makes me tired
    • View Profile
    • Donate to Member
Re: PIM's
« Reply #32 on: May 26, 2007, 01:06:23 PM »
Just a quick note about what a great site this is where members can ask for help reaching a totally different company and get it.
Any society that would give up a little liberty to gain a little security will deserve neither and lose both.  - Benjamin Franklin