Well, I'll be...
I've been fairly critical of Collectorz.com and their unresponsiveness to feature requests and all, but it does seem like either I've caught them on bad days or they've changed.
One of the major disappointments I had with version 5 of Movie Collector was the lack of multi-disc support, and the response I got when complaining about it was this:
here's an explanation of why we didn't (and probably never will) add [multi-disc]
-Alwin Hoogerdijk (Wed May 02, 2007 8:49 am)
Guess it'll never happen, but...
... I still did some arguing and I also created some mock screenshots with explanations (obviously with the aid of Screenshot Captor (and GIMP)
) on how I pictured this feature, and lo and behold:
Mmm, that is a great idea.
Anway, I have just discussed this multi-disc stuff with Mark-Jan and Bernard and I am happy to tell you that we have decided to go for it.
So version 5.1 will finally have multi-disc support, at least the basics of it (episodes, features and storage data per disc). Then we may expand on it later based on user feedback.
-Alwin Hoogerdijk (Thu May 10, 2007 11:30 am)
They've also decided to improve their box set support, based on several users' feedback (obviously including my complaints
So in the end, while I still think Collectorz.com didn't handle the new upgrade scheme all too well, at least they've actually impressed with me with the way they've handled these requests, ideas and complaints about some much wanted features I think I've actually regained my trust and respect of the company.
It still remains to be seen how well they'll implement this, but just doing it is a giant leap IMO.