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14 Surefire Ways to Annoy Users
zridling:
[via PC World]:
So you're designing a new product and you want to make sure you infuriate as many customers as possible. Be sure to do at least a few of the following things:
________________________________________________
* Force us to reboot our systems any time we install or uninstall your product.
* Automatically install into the Windows system tray and launch at startup.
* Force us to read the manual just to figure out how to turn on the damned thing.
* Pop up little reminders for things we don't want to do.
* Make tech-support contact information nearly impossible to find--or, better yet, don't include any.
* Install a bunch of extra software nobody asked for or wants.
* Automatically sign us up for e-mail newsletters and other announcements.
* Charge us $35 per call to speak to "Bob" in Bangalore when we have problems.
* Force us to upgrade products to get the same functionality we already had in the old version.
* Make us enter the same information (like e-mail addresses) multiple times.
* Require us to retype squiggly letters that are virtually impossible for humans to decipher when signing up for new accounts. (Note to Microsoft: This means you.)
* Force us to register products and/or nag us until we capitulate.
* Promise to remember our log-ins and password, yet still make us enter them every time.
* Insist on updating the product when all we want to do is quit it and go home.________________________________________________
Darwin:
Amen.
Edvard:
They forgot one:
* Make changes to our file associations in the registry that don't revert when we un-install.
:wallbash:
Darwin:
Make changes to our file associations in the registry that don't revert when we un-install.
--- End quote ---
Good one Edvard, this should definitely be added to the list.
paulobrabo:
* Make changes to our file associations in the registry that don't revert when we un-install.-Edvard (April 17, 2007, 11:48 AM)
--- End quote ---
Note to Corel's WordPerfect Lightning: this means you.
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