I bought Foxit Reader 2.1 as I thought it seemed like a good deal. But, alas, I find that I cannot trust the software entirely. I have experienced (once now, but only annotated a few PDFs) that the annotations made in Foxit does not show in Adobe Reader 8.0.0 and 8.0.1. Not only that, but Foxit left the PDF with annotations in it that were visible (but empty) in Adobe Reader but invisible in Foxit. Adobe Reader also gave me a error message: "Wrong number of arguments for a setcolor operator". Has anyone else here had this experience? I don't know if I can trust the software enough to continue using it. Worst case scenario is that Foxit Reader would make it impossible for me to move to my annotated PDFs to another annotating system if I wanted to as it seems to have issues with portability.
I wrote to Foxit's support about this problem a while ago in the hopes that they could (at least) give me instructions on how to avoid this while waiting for a new version of Foxit. This is what I wrote:
I made comments in a PDF using Foxit. Now, when I open it in Adobe
Reader 8.0.0 or 8.1.0 and start scrolling it I get the error message:
"An error exists on this page. [...]" followed by another one stating:
"Wrong number of arguments for a setcolor operator." The uncommented
version does not cause Adobe Reader to exhibit this behavior.
I have attached two screen shots documenting this error in this mail.
I have also attached the commented and uncommented version of the PDF.
Why does this happen and what should I do to avoid this until you
create a fix for this problem?
With kind regards,
The answer I got was:
We open the files in Foxit Reader,but there is no problem.
If you have any further questions, please feel free to contact us.
Foxit Software Support
And, so I replied:
As I wrote to you before, the problem was not that Foxit Reader was
unable to show the comments, but that Foxit Reader's comments causes
problems in a PDF-standards compliant reader, namely Adobe Reader 8.
If you understood my problem as stated above and still chose to
test the document I sent to you only in Foxit Reader, then that must mean
that you are encouraging the whole world to install Foxit Reader in
order to read comments generated in your software? When did "Portable"
in PDF (Portable Document Format) stop meaning exactly that? Thus,
given that PDFs are meant to be portable, I encourage you once again
to look into this problem.
And have not heard anything else from them after that.
Here's two of the screen captures that I sent to them.
First, the error message:Free PDF tools review?
And, here's one of the "invisible" annotations created by Foxit in the same document:Free PDF tools review?