Since we all know how wrong it is to pirate soft, and the media keep reminding us of the poor little software companies that get harmed when each human being fires a P2P program... let me try to put the argument upside down.
I don't want to badmouth any company publicly right now... But here are a few examples of bad behavior from a company towards a user (me).
(1) company X sells a product that requires server interaction. After selling the software and supporting it properly for a year or so, the server doesn't respond, rendering the software useless.
(2) Company Y sells a product. You can get a much better one in all aspects for free, but of course it's too late for a refund.
(3) Company Z has a webpage that looks like not being updated much. User tries the app, and it's good. It smells like deadware, but there are no alternatives. He buys the product... or at least pays for it. The code to unlock the app (license) never gets delivered. The company that deals with CC transactions is contacted, but doesn't respond either.
Of course, sending mails to support was tried and got no answer.
One funny advantage of ecommerce is that you can set up shop, then die, and the merchandise may still be selling for a while
What do you think?
What is the correct action in each of these cases?
Since DC proudly helps users make good software decisions, I may think about disclosing company X, Y, and Z's names. But I want to know what your feeling about it is first.