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Author Topic: Annoyed (Warning) re. Agnitum Outpost subs. renewals.  (Read 2077 times)

Carol Haynes

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Annoyed (Warning) re. Agnitum Outpost subs. renewals.
« on: September 28, 2006, 03:31:12 AM »
Got a message today offering 25% discount on renewals when you answer a short survey - so I did.

What I didn't realise was that when you extend your subscription it resets it to 365 days - consequently I seem to have lost 66 days of my previous subscription without warning.

I have emailed Agnitum but I have to say this is pretty irritating!

mouser

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Re: Annoyed (Warning) re. Agnitum Outpost subs. renewals.
« Reply #1 on: September 28, 2006, 03:35:12 AM »
that is kind of fubar.. imagine if you decide to renew after a week.  :o

Carol Haynes

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Re: Annoyed (Warning) re. Agnitum Outpost subs. renewals.
« Reply #2 on: September 28, 2006, 08:30:53 AM »
Fair enough they responded within a few hours with a new activation key which fixed the problem.

mouser

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Re: Annoyed (Warning) re. Agnitum Outpost subs. renewals.
« Reply #3 on: September 28, 2006, 09:04:00 AM »
cool  :up: